Gig103

In the few times I checked rates I also found MLife better than FHR. However, someone above mentioned $70 Delano rates, and the breakfast alone is worth nearly that much.

Thanks!

Doppy

The offers are almost always more generous than what you would get if you asked them to review your play at the end of the trip, unless you played significantly more than you usually do. And if you have a bad trip and lose your bankroll quickly, then it will be doubly bad because there won't be enough play for them to comp you against and you could walk away with no comps.

Of course there are some times where the FHR rates are low enough that it might be advantageous even if you don't get any comps. One night at Delano for $70, including $100 credit and $60 breakfast = net -$90. A casino marketing offer for a low roller might be a comp night plus $50 credit = net -$50. So there's a $40 advantage to FHR on a one night stay. Every night beyond that reduces the advantage by $10 ($70/night-$60 breakfast). (Assuming in all cases that you are using up all of the credits and in an efficient manner - I have had plenty of stays where I buy stuff I wouldn't spend "real" money on but I don't want the credits to go to waste - like a $10 coffee and $5 apple at the Waldorf, as I mentioned above. And I'm ignoring taxes (13.35%) and resort fees, which have a fairly small effect.)

So I think there's a very small window where you could end up ahead booking with FHR and getting comps on the back end. But your best case here is to come out ahead in a very small way, and thus I don't think it's a good bet unless it makes sense even if you get no comps, like in the Delano example.

Of course if you're a high roller then the rules are different, but in that case the offers you get (or your host) will include enough F&B credit to make up for what you would have gotten from FHR.

happyvoid

Do we still get the same perks if we use a free night stay at HH WA Vegas

GundamWing01

yes. and remember, hilton waives resort fees on award stays. confused agents may give you stupid talk about resort fees include certain amenities which are no longer available since youre not paying the resort fee. this is wrong. bust out your karen mask and ask for a manager.

daily resort fee includes: Guest Internet access; fitness club access; fitness and yoga classes; pool services/experiences; house car service (2 mile radius); notary services (2 documents daily); local and toll-free calls.

koprok

Hotel: Delano Hotel
Room: Booked Delano King Suite
Checkin: Checked in around 4pm
Upgrade: Upgraded to a Penthouse Suite (not sure what the category it is, but certainly more than double upgrade)
Late Checkout: Used, at 4pm
Breakfast Credit: $30 per person (2 people), can only be used at 3940 Coffee and Tea House (didn't get to use it)
Credits: $125 spa credit, but due to spa being closed, it was used for Room Service
Comment: We were quite surprised to be upgraded to a penthouse with a big living room, a wet bar, and humoungos bedroom. The Cafe was the only one F&B opened in the lobby, but it was busy so we couldn't use the breakfast credit. Upon checkout, they offered comped resort fee, which was appreciated. We also had room service delivered. Food was delicious. When we walked into the lobby to check-in, an employee checked our temp and attempted to process our check-in in the middle of the lobby. Because we had Amex FHR amenities, the check-in process continued at the front desk. Staff was really nice, parking is currently free, and for the rate you can't beat it.

GundamWing01

thank you for the trip report. i have a few questions:

1) when you booked FHR, did you prepay for 5x or "pay the hotel"? if prepay, im wondering if you had received the hyatt and mlife tier credits.
2) even though vegas hotels are hurting w/ super low occupancy, im surprised they gave you a penthouse. did you ask or give a tip to the FD agent?
3) are you a high level player with mlife?
4) your property credits should have been FB. not spa:
-> Unique Property Amenity: USD$100 Food and beverage credit to be used during your stay
wondering if you had notified FD of this.

koprok

1. I opted for Pay The Hotel. I didn't even think about the 5X because the base rate was so low.
2. I didn't ask for an upgrade to a suite (any standard suite at Delano would've been fine for me) or give a tip (I think it feeds corruption). I stayed there a few times before, all through FHR.
3. Haha, no.
4. You know what, you're right. The Amex FHR website says F&B, but when I checked in the FHR paperwork said Spa. I didn't even pay attention to it. I usually avoid FHR properties that give spa credit because spa prices are usually overpriced anyway. Because Spa wasn't open when I stayed, they offered F&B credit instead.

i_travel_for_work

Thanks for the tip - I was not aware and that makes it certainly interesting!

Soroosh Pourmehraban

Has anyone ever boooked a Salon Suite at either the wynn or encore through FHR and been upgraded to a fairway villa either for free or at a cost?
Details would be appreciated.

GundamWing01

thank you for the useful DP. very helpful. hope you had enjoyed your penthouse.

well, vegas is the king of YMMV where money talks. hence a dedicated FHR thread just for a certain city. thats why people love FHR because of clearly published benefits. no stupid monkey talk required. however, when it comes to upgrades, its under hotel control and people shouldnt expect much unless youre a high level player with a host. this is especially true for vegas and higher category rooms like a villa. its not something properties just give away. but honestly, anything is possible. go look at a post above yours about a penthouse upgrade. just know that within the FHR T&Cs, it clearly states "certain room categories are not eligible for upgrade; call Platinum Travel Services for details." this means YMMV. you should call.

a salon suite being upgraded to a wynn villa or an encore apartment is very unlikely. but of course, thats during normal occupancy. you might have an awesome FD agent. right now, nobody can give you a valid DP because vegas just opened. before the pandemic, an upgrade like that would require casino marketing to get involved. not FHR. rooms like that are usually locked from inventory for the FD agents. but who knows about the current situation. due to the low occupancy, your chances may be really good.

bgriff

The Virtuoso website can be useful for questions like this (since many hotels participate in both FHR and Virtuoso, which have similar benefits) -- it lists the expected upgrade category for each room type, and FHR would typically follow the same general pattern.

For example Wynn is here: https://www.virtuoso.com/hotels/6163...NumberAdults=2

According to that site, it appears the higher room categories are not upgrade eligible, which is the typical pattern at a lot of FHR and Virtuoso hotels, though as mentioned above there is always a chance you get lucky, especially at low demand times.

Jimgotkp

I noticed the Wynn is offering 3rd night free via AMEX FHR and Virtuoso. However, on AMEX FHR's page it doesn't seem to take off the 3rd night when doing a dummy reservation unless I switch it to a 4-night stay. The check-in and check-out dates are within the timeframes mentioned in the T&Cs as well. Does this mean a phone call to PTS is required?

With Virtuoso, Classic Travel seems to take off the 3rd night free when making the reservation. However, the 4PM late check-out isn't guaranteed with Virtuoso like it is with FHR.

I wonder if they allow one to switch from the $100 spa credit to a F&B credit as doing a spa treatment right now seems uncomfortable. It seems like there was one DP from a few months ago where the FD agent offered that as an option, I wonder if they still are....

djdw905

i have the same question re: 3rd night free offer. Suspect it requires a call to Amex travel.

on the spa credit - front desk agent confirmed today can be used at any of the hotel restaurants as an F&B credit.

bizum

I was at the Wynn in July, they only mentioned spa credit. I was a bit surprised to hear that it was open but they didn't mention anything about switching it to F&B. Maybe if you talk to them about it they might, because I didn't automatically get the credit for our F&B. We did get upgraded from the Tower suite to a Parlor.

djdw905

that’s annoying as I just called last week and they confirmed it could be used as F&B even though the spa is open for select services!