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Airline fee $250/$200/$100 reimbursement reports: UA only (2020-21)

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Old Jan 6, 2020, 2:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: boboqui
Reminder: you must enroll and select UA as your airline, then wait a day -- BEFORE making a reimbursable purchase.

WARNING: Beginning in mid-January 2021 Travel Bank (and its former Gift Registry) purchases are coded as Gift Certificates rather than Special Service Tickets. Travel Bank purchases are no longer reimbursed.

In mid-February 2021 United again changed the processing of Travel Bank deposit transactions. They are coded as Special Service Tickets, and reimbursed by American Express, but no assurance this will continue. Purchase here: https://www.united.com/offers/travelcash

Travel bank amounts that you can purchase are $50, $100, $250, or more (see screenshot in this post). There is no $200 amount so Platinum card holders with $200 credit will need to purchase 2 x $100.

If credit is not automatically issued (unlikely based on data points), do not contact Amex customer service as it might lead them to close the loophole.

See also this thread in the United Airliines forum on TravelBank: https://www.flyertalk.com/forum/unit...get-bonus.html


United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI (provided it is billed by the airline.)
A general discussion of Travel Bank is in a separate thread .

Discussion continues here: Airline fee $250/$200 reimbursement reports: UA only (2022)
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Airline fee $250/$200/$100 reimbursement reports: UA only (2020-21)

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Old Mar 8, 2021, 5:31 am
  #1201  
 
Join Date: Aug 2015
Posts: 8
Can TravelBank funds be used for FareLock reservations?
backofthefridge is offline  
Old Mar 8, 2021, 8:04 am
  #1202  
 
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
Originally Posted by backofthefridge
Can TravelBank funds be used for FareLock reservations?
No. Only credit cards can be used for FareLock. My understanding is that TravelBank fund is used like electronic travel certificates, for tickets on UA metals only.

Section 27 - 32 of the T&C covers that.
SPN Lifer and backofthefridge like this.
ithinkurdumb is online now  
Old Mar 8, 2021, 9:18 am
  #1203  
 
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,100
Originally Posted by geclub1
I would not count this as a loss yet. In my case, when my Jan 17 TB load did not auto reimbursed, I chatted with Amex agents around Feb 17, and requested manual credit. Did not get any push back and credits were posted a day or two later.
what did you say the TB purchase was for?
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Old Mar 8, 2021, 9:22 am
  #1204  
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Both of my $100 TB purchases from last week credited automatically. Probably going to burn my $250 Aspire airline credit this way too and be done with 2021.
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Old Mar 8, 2021, 9:22 am
  #1205  
 
Join Date: Apr 2010
Location: SFO
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Posts: 1,644
Originally Posted by exmike
what did you say the TB purchase was for?
I have an UA charge of $xx on Jan 17 that has not been reimbursed. Could you please look into manually process it? Thank you.
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Old Mar 8, 2021, 12:20 pm
  #1206  
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Originally Posted by geclub1
I would not count this as a loss yet. In my case, when my Jan 17 TB load did not auto reimbursed, I chatted with Amex agents around Feb 17, and requested manual credit. Did not get any push back and credits were posted a day or two later.
Originally Posted by friedablass
What did you say the purchase was for? I'm assuming you did not say travel bank because that isn't a qualifying charge for the credit.
Originally Posted by exmike
what did you say the TB purchase was for?
Originally Posted by geclub1
I have an UA charge of $xx on Jan 17 that has not been reimbursed. Could you please look into manually process it? Thank you.
Good job!
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Old Mar 8, 2021, 2:30 pm
  #1207  
 
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,788
From Feb 23-25, I loaded TravelBank with 6x $100 charges across 3 Platinum cards and 1x $250 charge to an Aspire. All have been reimbursed, and I have $850 in my TravelBank. This is much easier than Delta .
Statman likes this.
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Old Mar 8, 2021, 4:09 pm
  #1208  
 
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,100
might have pulled the trigger too fast. Changed plat to UA, bought 200 immediately after. Posted 3/1, meter unchanged, no reimbursement. I guess i got lucky on the aspire b/c i did the same thing (changed via chat, then bought immediately) and it worked.
exmike is offline  
Old Mar 8, 2021, 4:34 pm
  #1209  
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Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
My $250 HH Aspire credit for Travel Bank is now banked! This plus the $220 dining credit wash out the AF. And that’s before using any Hilton benefits...
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uastarflyer is offline  
Old Mar 9, 2021, 12:09 pm
  #1210  
 
Join Date: Jul 2009
Posts: 320
I am trying $100 today to see if it's still working and if so will burn off the rest of my credit on my other cards afterwards.
britinva79 is offline  
Old Mar 11, 2021, 12:20 pm
  #1211  
 
Join Date: Jun 2020
Posts: 28
Buying $50 credit on my CS Plat. Airline credit set to UA yesterday. Will update if credited.
atxvinyl is offline  
Old Mar 12, 2021, 4:18 am
  #1212  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
any DPs here for max balance in TB? what about max load amounts? or load velocity? i dont want any fraud triggers after doing a few thousand.
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Old Mar 12, 2021, 10:35 am
  #1213  
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Originally Posted by GundamWing01
any DPs here for max balance in TB? what about max load amounts? or load velocity? i dont want any fraud triggers after doing a few thousand.
I've got thousands in there ... no issues. Before the Gift Registry went away I had my gal set to $1000000 ... no issues with that either.
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Last edited by Xyzzy; Mar 12, 2021 at 1:25 pm
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Old Mar 12, 2021, 1:08 pm
  #1214  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by Xyzzy
I've got thousands in there ... no issues. Before the Gift Registry went away I had my g:Pal set to $1000000 ... no issues with that either.
very nice. thank you so much for the DP. really appreciate it.
GundamWing01 is offline  
Old Mar 12, 2021, 5:35 pm
  #1215  
 
Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 428
Originally Posted by backofthefridge
Can TravelBank funds be used for FareLock reservations?
If you mean, can you use TB funds to purchase a farelock, then the answer is NO. But if you want to use your TB funds to purchase a farelock reservation, that is possible, however it cannot be done online, you will need to call UA helpdesk and they can do it for you.
arshi007 is offline  


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