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Airline fee $200/$100 reimbursement reports: UA only (2020)

Airline fee $200/$100 reimbursement reports: UA only (2020)

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Old Sep 24, 20, 2:27 am   -   Wikipost
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Last edit by: mia
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Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

The United Gift Registry had been closed, but beginning SEP 2020, United brought back Gift Registry. Start from this link: https://www.united.com/offers/travelcash .Gift Registry purchases are described as Special Service Tickets.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391 Economy Plus and First Class Upgrade Fees As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI
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Old Jan 5, 20, 3:11 pm
  #16  
 
Join Date: Jan 2014
Posts: 702
Originally Posted by moe8555 View Post
This is so going to be RIP this year
Yea gotta get it taken care of asap. My dogs just change their minds all the time. Not my fault.
miles4CDG likes this.
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Old Jan 5, 20, 3:22 pm
  #17  
 
Join Date: Jul 2011
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Originally Posted by moe8555 View Post
This is so going to be RIP this year
If airlines were smart, they would never give credit card networks and banks ANY level 3 data on purchases. For airlines, this includes itineraries (and I'm pretty sure I've seen UA itineraries pop up on my CC statements, especially with Amex). I think the execs at the large airlines have been caught napping, because the most they could save by giving up this data is 100% of the cost of the interchange fees (if credit card companies reduced their fees to 0% in exchange for it). Except this data is more valuable than any savings they'd get from it, since it tells credit card companies not only where people go, but when they go/what time of day they like to fly and on what routings, and could allow credit card companies to advertise competitor flights to their customers to the detriment of the airline that gave up the data in the first place.
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Old Jan 5, 20, 3:50 pm
  #18  
 
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Originally Posted by STS-134 View Post
If airlines were smart, they would never give credit card networks and banks ANY level 3 data on purchases. For airlines, this includes itineraries (and I'm pretty sure I've seen UA itineraries pop up on my CC statements, especially with Amex). I think the execs at the large airlines have been caught napping, because the most they could save by giving up this data is 100% of the cost of the interchange fees (if credit card companies reduced their fees to 0% in exchange for it). Except this data is more valuable than any savings they'd get from it, since it tells credit card companies not only where people go, but when they go/what time of day they like to fly and on what routings, and could allow credit card companies to advertise competitor flights to their customers to the detriment of the airline that gave up the data in the first place.
Actually there's more to the story than that. The credit cards also use this data to mark your travel so that if you credit card is suddenly being used 1000 miles from your home, they don't automatically fraud alert coz the itinerary data allows them to feed into their fraud alert system. I'm not saying this is good or bad, just saying there's "convenience for users" and then "benefits to credit card companies". It's all interlinked.
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Old Jan 5, 20, 4:33 pm
  #19  
 
Join Date: Jul 2011
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Originally Posted by arshi007 View Post
Actually there's more to the story than that. The credit cards also use this data to mark your travel so that if you credit card is suddenly being used 1000 miles from your home, they don't automatically fraud alert coz the itinerary data allows them to feed into their fraud alert system. I'm not saying this is good or bad, just saying there's "convenience for users" and then "benefits to credit card companies". It's all interlinked.
Sure, having a CC declined is annoying, but I don't see how avoiding this benefits the airlines. Plus, if you use cards from multiple issuers, this data would only help the situation with a single issuer. There are other was of getting travel information too, for example, if the card was used to reserve a hotel. They don't need to know exactly where, but they will know you are traveling when the card is used at check-in for a sort of hold/deposit on the room. And actually, Chase told me many years ago to just stop giving them travel updates. Seems that they decided it was more costly to process all of these updates than it was to just have an automated system watch my transactions. I have never had a card declined since, even when I book airfares on other cards.

Bottom line though, I see few advantages airlines can gain from handing this data over to the CC companies, and they have a lot to lose if competitors use this data to advertise directly to travelers. And in fact, if UA reinstated the gift registry and stopped giving this data to Amex, they'd have even more captive customers who would have $150-250 per year to burn on UA tickets. They're shooting themselves in the foot here by giving Amex this data.
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Old Jan 5, 20, 4:46 pm
  #20  
 
Join Date: Mar 2005
Location: CLT
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Posts: 4,208
With the loss of GCs last year and the like on other airlines, the end of the gift registry, etc. the moral of the story is that if you have a way to maximize the credit in some fashion, do not delay in doing it. Make sure it happens ASAP because could be gone before you know it. I know I am.

Safe Travels
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Old Jan 5, 20, 5:57 pm
  #21  
 
Join Date: Jan 2013
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Originally Posted by JetSetDave View Post
Are award cancellation fees ($50 for UA Plat members) currently being reimbursed for 2020? Thanks!
As long as cancellation is greater than 61 days in advance, Plats do not incur a cancellation/redeposit fee:

https://www.united.com/ual/en/us/fly...ticketing.html
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Old Jan 5, 20, 6:06 pm
  #22  
 
Join Date: Oct 2009
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Originally Posted by 747FC View Post
As long as cancellation is greater than 61 days in advance, Plats do not incur a cancellation/redeposit fee:

https://www.united.com/ual/en/us/fly...ticketing.html
Thanks but my flight date is approx 2.5 weeks from now and may cancel due to inclement weather.
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Old Jan 5, 20, 6:18 pm
  #23  
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Originally Posted by arshi007 View Post
Actually there's more to the story than that. The credit cards also use this data to mark your travel so that if you credit card is suddenly being used 1000 miles from your home, they don't automatically fraud alert coz the itinerary data allows them to feed into their fraud alert system. I'm not saying this is good or bad, just saying there's "convenience for users" and then "benefits to credit card companies". It's all interlinked.
IME this would be a good idea but never happens. I've had cards declined because I was somewhere that I was obviously going to (because that card was used to buy a ticket for me to that place). All I can say is, "If nly..."
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Old Jan 6, 20, 4:08 pm
  #24  
 
Join Date: Nov 2018
Programs: United Silver, Alaska MVP, Hawaiian, Marriott Titanium, Hilton Diamond
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Purchased 4 UA lounge passes on 12/31 on AMEX Platinum and a UA Economy + subscription for spouse + one additional passenger with the Hilton AMEX. Both reimbursed fully for 2019 on Jan 3. Still see the full 2020 amount for both cards.

This year, I am going to try to purchase the Economy Plus subscription for one person only and apply one AMEX reimbursement, wait, then modify the subscription by adding the extra person and paying with the other AMEX reimbursement card and see if this works. We always get the subscriber plus one so I have nothing to lose.
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Old Jan 6, 20, 9:18 pm
  #25  
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Purchased a $90ish Economy Plus seat in both directions (on an already booked roundtrip) midweek, both got billed separately, and both got reimbursed a few days later, showing up as reimbursed on my HH Aspire card this morning.
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Old Jan 7, 20, 9:05 am
  #26  
 
Join Date: Jun 2010
Location: New York City
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$49 award taxes didn't trigger credit. On the transaction details I could see the tix# so Amex is definitely getting L3 data from UA.
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Old Jan 7, 20, 9:08 am
  #27  
mia
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Originally Posted by fenix8o0 View Post
.... On the transaction details I could see the tix#....
The presence of a ticket number doesn't prove that it isn't a fee. There is something else in the transaction record that tell them it is a Frequent Flyer related expense.
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Old Jan 7, 20, 10:19 am
  #28  
 
Join Date: Dec 2019
Posts: 6
DP

Purchased a $99 Economy+ seat on 1/6/2020. I will report back soon on what happens.
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Old Jan 7, 20, 10:07 pm
  #29  
 
Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 129
Purchased a $82 Economy+ seat on 1/4/2020. Got reimbursed on 1/7/2020.
Have also purchased a $220 Economy+ seat for an international leg on 1/7/2020. Will report back on that.
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Old Jan 8, 20, 1:50 am
  #30  
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DP: Bought two global wifi subscriptions on 12/28 and 12/29 (one current and one gift), both were reimbursed on 12/31.
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