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Airline fee $200/$100 reimbursement reports: UA only (2020)

Airline fee $200/$100 reimbursement reports: UA only (2020)

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Old Sep 24, 20, 2:27 am   -   Wikipost
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Last edit by: mia
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Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

The United Gift Registry had been closed, but beginning SEP 2020, United brought back Gift Registry. Start from this link: https://www.united.com/offers/travelcash .Gift Registry purchases are described as Special Service Tickets.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391 Economy Plus and First Class Upgrade Fees As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI
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Old Jun 3, 20, 3:19 am
  #151  
 
Join Date: Aug 2014
Posts: 9
Has anyone had success getting E+ cost added onto a travel certificate by calling in at the time of cancellation? I've seen mentions of it - curious to hear if anyone's had success with this.

Either way, I'm going to be giving it at shot soon!

Last edited by jdel06; Jun 3, 20 at 3:28 am
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Old Jun 4, 20, 4:45 am
  #152  
 
Join Date: Aug 2014
Posts: 9
Ok, after some research and then going through the process myself, here's my DP:

Booked a flight in March. Paid for E+ separately, which Amex issued an incidental airline fee credit for.

Tried to cancel online, got an error message with a phone #. Call the #, UA gives me a Future Flight Credit. I then call them back and inquire about electronic travel certificate instead. They agree to turn FFC into ETC. I asked about the E+ transaction, and they offer to create a separate ETC for that, say I'll receive an email with both ETCs within 24 hours.

Never received them after ~36 hours, so I call UA, they create a single ETC to cover the fare + E+ cost and email it to me while I'm on the phone with them. The ETC expires 24 months from the date it was issued.
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Last edited by jdel06; Jun 5, 20 at 8:19 pm
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Old Jun 11, 20, 1:33 am
  #153  
 
Join Date: Jun 2020
Posts: 11
Brand new amex biz plat member here, thanks to everyone for the data points. Unlikely to fly in 2020 but would like to get the $200 credit, would rather float it with United as I usually with them. Seems the best way to do that is booking a flight, upgrade to E+ separately on amex, then canceling the flight and asking for ETC? Seems like a lot of money to float with united if it includes the original airfare (a dummy $300 flight only generated $88 E+ fee).
​​​​​​
Is there a way to only get the E+ charge as ETC and refund original fare to method of payment?

If not it, seems delta has the easiest way to liquidate the credits based on my research, I'd just have to make sure to fly with them at one point.
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Old Jun 11, 20, 1:54 am
  #154  
 
Join Date: Aug 2014
Posts: 9
Originally Posted by Warriorconcept View Post
Brand new amex biz plat member here, thanks to everyone for the data points. Unlikely to fly in 2020 but would like to get the $200 credit, would rather float it with United as I usually with them. Seems the best way to do that is booking a flight, upgrade to E+ separately on amex, then canceling the flight and asking for ETC? Seems like a lot of money to float with united if it includes the original airfare (a dummy $300 flight only generated $88 E+ fee).
​​​​​​
Is there a way to only get the E+ charge as ETC and refund original fare to method of payment?

If not it, seems delta has the easiest way to liquidate the credits based on my research, I'd just have to make sure to fly with them at one point.
I'm not sure the UA method you suggested is very reliable. I went through that process but had a real flight and real E+ that I intended to fly but had to cancel due to COVID. Long story short, it didn't go super smoothly - there was a lot of back and forth. Just recently, after issuing me an ETC for the E+ fee I paid, UA just decided to refund it anyway, which causes all kinds of complications.
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Old Jun 11, 20, 8:39 am
  #155  
 
Join Date: Jun 2020
Posts: 11
Originally Posted by jdel06 View Post
I'm not sure the UA method you suggested is very reliable. I went through that process but had a real flight and real E+ that I intended to fly but had to cancel due to COVID. Long story short, it didn't go super smoothly - there was a lot of back and forth. Just recently, after issuing me an ETC for the E+ fee I paid, UA just decided to refund it anyway, which causes all kinds of complications.
Thank you! Seems the pet fee is more reliable then as long as we are willing to float the extra cash? Apologies for the newbie question I've tried to read as much as I could here and the other airlines threads about this credit.

Last edited by Warriorconcept; Jun 11, 20 at 11:21 am
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Old Jun 23, 20, 10:01 am
  #156  
 
Join Date: Oct 2009
Posts: 34
Originally Posted by cwc View Post
Redeposit mile fee is not reimbursable! I waited until my statement to close for the month before I chatted up with AE rep. And he said the cancellation fee/redeposit mile fee is not cover under the program and quoted me the list of approved fee.
Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIF
How do I purchase Onboard WIF instead of wireless internet that is excluded? It appears to be the same.
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Old Jun 23, 20, 10:12 am
  #157  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 41,163
Originally Posted by bug.db View Post
How do I purchase Onboard WIF instead of wireless internet that is excluded? It appears to be the same.
American Express' terms exclude in-flight broadband because, in the beginning, all airlines use GoGo and the transactions were processed by GoGo rather than the airline. The market has evolved. IF the broadband service is billed by the airline it may be reimbursed because it is mistaken for a fee, but if the broadband is billed by the service provider it will not be reimbursed.
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Old Jun 30, 20, 4:28 am
  #158  
 
Join Date: Nov 2013
Location: SFO
Programs: United Silver
Posts: 217
If I were to book a refundable flight w/ a Pet Fee - would I be able to get the flight and pet fee refunded/put onto a future flight credit?

I feel like I am missing something - I can't see Amex clawing back the funds due to it being on a future flight credit...

Any advise would be VERY appreciated.
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Old Jun 30, 20, 10:03 pm
  #159  
 
Join Date: Dec 2014
Location: BOS/SIN
Programs: OZ Diamond Plus
Posts: 997
Originally Posted by ttlax View Post
Looked through but couldn't find anything...

Has anyone had success getting inexpensive flights to trigger the credit? Like, $49 one way, etc?
Yes a single data point but recently booked a $48 basic economy one-way and got the credit a few days after it posted:
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Old Jul 7, 20, 11:38 am
  #160  
 
Join Date: Dec 2015
Posts: 2
Originally Posted by truncated View Post
Yes a single data point but recently booked a $48 basic economy one-way and got the credit a few days after it posted:

Where did you book your tickets? On the UA website or through a third party?
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Old Jul 8, 20, 10:31 am
  #161  
 
Join Date: Jan 2017
Posts: 2
Any DPs on United Club passes purchased within the app being reimbursed? Says they expire in a year
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Old Jul 8, 20, 10:48 am
  #162  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Gold, Amex Plat
Posts: 25,606
Originally Posted by thebob6 View Post
If I were to book a refundable flight w/ a Pet Fee - would I be able to get the flight and pet fee refunded/put onto a future flight credit?

I feel like I am missing something - I can't see Amex clawing back the funds due to it being on a future flight credit...

Any advise would be VERY appreciated.
FFC and ETCs are o.k. The only way Amex can and will claw things back is when you get a refund to your card. Even then YMMV.
You can always ask UA to issue an ETC instead of a refund ... they will be all too happy to oblige.
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Old Jul 9, 20, 2:55 pm
  #163  
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Join Date: May 2000
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Can someone remind me if the credits work for additional cardholders, or only the primary cardholder?
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Old Jul 9, 20, 5:06 pm
  #164  
 
Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 129
Originally Posted by Doppy View Post
Can someone remind me if the credits work for additional cardholders, or only the primary cardholder?
If you are asking if there are separate credits for the additional cardholder then the answer is NO. But you can use the credits by making the charge on either the primary or the AU card.
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Old Jul 30, 20, 4:51 pm
  #165  
 
Join Date: Dec 2008
Location: Lake Tahoe
Programs: UA Gold, Marriott Plat, Hyatt Discoverist, Hertz PC, Avis PC, National Exec
Posts: 38
I received an email today from United saying I can add funds to my TravelBank account. Has anyone tried this to see if it generates a reimbursement. Here's the link from the email:

https://www.united.com/offers/travel...0&icid=7424127
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