Jan 6, 2020, 2:05 pm
Last edit by: mia
Discussion of the $50 guest fee which takes effect in 2023 is here: https://www.flyertalk.com/forum/american-express-membership-rewards/2037482-centurion-lounge-crowding-platinum-cardholders-may-pay-50-guest-effective-2-1-2023-a.html
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This is a continuation of a four year discussion, which you are invited to review HERE before posting your suggestions to reduce lounge crowding.
Policies already implemented by American Express include limiting guests to two per Platinum cardholder (with no exception for immediate family), eliminating paid guests, and limiting Platinum access to three hours before scheduled departure, with no access on inbound flights (except when connecting).
Ideas already suggested include eliminating or limiting guests, banning guests not travelling in the same flight as the cardholder, limiting the annual number of visits, tieing access to spending on the Platinum card, banning children, etc.
-----------------------
This is a continuation of a four year discussion, which you are invited to review HERE before posting your suggestions to reduce lounge crowding.
Policies already implemented by American Express include limiting guests to two per Platinum cardholder (with no exception for immediate family), eliminating paid guests, and limiting Platinum access to three hours before scheduled departure, with no access on inbound flights (except when connecting).
Ideas already suggested include eliminating or limiting guests, banning guests not travelling in the same flight as the cardholder, limiting the annual number of visits, tieing access to spending on the Platinum card, banning children, etc.
Centurion Lounge crowding (access limited to 3 hours before flight departure)
Mar 20, 2020, 9:53 pm
#76
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Two different issues: (1)pre-virus, (2)post-virus
(1) the rules prevent overcrowding and should be enforced
(2) assuming the lounges are even open, an extra pax or two in a nearly EMPTY lounge won't "rock the boat".
(1) the rules prevent overcrowding and should be enforced
(2) assuming the lounges are even open, an extra pax or two in a nearly EMPTY lounge won't "rock the boat".
Mar 21, 2020, 12:33 am
#77
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
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Posts: 18,925
https://thecenturionlounge.com/
"As the health and safety of our Card Members and colleagues is our top priority, in light of the spread of COVID-19 we are temporarily closing all The Centurion® Lounge locations, starting on Saturday, March 21, 2020. American Express will provide notice here and on the Amex Mobile App when locations reopen."
Jan 11, 2021, 6:16 am
#78
Join Date: Jul 2020
Location: JFK/LGA/BDL
Posts: 419
NOTE: FOR PLATINUM CARD AND DELTA SKYMILES® RESERVE CARD MEMBERS ONLY
The Centurion® Lounge is a day of departure lounge. We will not admit arriving Platinum and Delta SkyMiles® Reserve Card Members with boarding passes for flights that have just landed. We will admit Platinum and Delta SkyMiles® Reserve Card Members with layovers or connecting flights who produce proof of confirmed connecting flight (connections pertain to same airport). A connecting flight is one that requires passengers to change from one aircraft to another at a hub airport on the way to their final destination, Round-trip itineraries do not qualify as connecting flights.
We will not admit Platinum and Delta SkyMiles® Reserve Card Members more than 3 hours before the departure time on the Platinum and Delta SkyMiles® Reserve Card Member's same-day, confirmed boarding pass. This does not apply to Platinum and Delta SkyMiles® Reserve Card Members with a connecting flight. A Card Member with a round-trip itinerary may only access the lounge within the 3 hours before their outbound departure time.
The Centurion® Lounge is a day of departure lounge. We will not admit arriving Platinum and Delta SkyMiles® Reserve Card Members with boarding passes for flights that have just landed. We will admit Platinum and Delta SkyMiles® Reserve Card Members with layovers or connecting flights who produce proof of confirmed connecting flight (connections pertain to same airport). A connecting flight is one that requires passengers to change from one aircraft to another at a hub airport on the way to their final destination, Round-trip itineraries do not qualify as connecting flights.
We will not admit Platinum and Delta SkyMiles® Reserve Card Members more than 3 hours before the departure time on the Platinum and Delta SkyMiles® Reserve Card Member's same-day, confirmed boarding pass. This does not apply to Platinum and Delta SkyMiles® Reserve Card Members with a connecting flight. A Card Member with a round-trip itinerary may only access the lounge within the 3 hours before their outbound departure time.
Jan 11, 2021, 8:57 am
#79
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,548
Just a note, there is no requirement that a connecting flight be over three hours. The access policy is quoted below, with my emphasis added.
Connecting flights actually give you greater access than a round trip itinerary because you are not subject to the restriction which prohibits access earlier than 3 hours before departure.
Connecting flights actually give you greater access than a round trip itinerary because you are not subject to the restriction which prohibits access earlier than 3 hours before departure.
Jan 11, 2021, 9:08 am
#80
Join Date: Jul 2020
Location: JFK/LGA/BDL
Posts: 419
Sorry this part of your post...
seems to imply that you cannot gain access unless your connection is longer than 3 hours. I just wanted to correct that in case others were similarly confused.
you can gain access to any Centurion Lounge with a connection that’s over 3 hour
seems to imply that you cannot gain access unless your connection is longer than 3 hours. I just wanted to correct that in case others were similarly confused.
Jan 11, 2021, 10:20 am
#81
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
... but the connecting flight is irrelevant if there is less than three hours before the departing flight...
Mar 15, 2021, 1:32 pm
#82
Join Date: Nov 2013
Location: ORD
Programs: AA EXP AY+ Plat UA Silver Marriott Titanium
Posts: 34
3 Hour Centurion Lounge Access Question
I am looking to enter the JFK Centurion lounge 6 hours prior to my flight. I know that the 3 hour rule does not apply to connections but does it apply if my "connection" is on a separate ticket? I am flying CLT-JFK one one ticket and then JFK-LAX on a second ticket and was hoping I could just show them my CLT-JFK boarding pass for access. Thoughts?
Mar 15, 2021, 2:36 pm
#83
Join Date: Apr 2009
Location: SFO
Programs: UA 1K/MM, AA GLD
Posts: 1,708
I am looking to enter the JFK Centurion lounge 6 hours prior to my flight. I know that the 3 hour rule does not apply to connections but does it apply if my "connection" is on a separate ticket? I am flying CLT-JFK one one ticket and then JFK-LAX on a second ticket and was hoping I could just show them my CLT-JFK boarding pass for access. Thoughts?
Mar 16, 2021, 8:24 am
#84
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
I am looking to enter the JFK Centurion lounge 6 hours prior to my flight. I know that the 3 hour rule does not apply to connections but does it apply if my "connection" is on a separate ticket? I am flying CLT-JFK one one ticket and then JFK-LAX on a second ticket and was hoping I could just show them my CLT-JFK boarding pass for access. Thoughts?
Apr 4, 2021, 11:17 am
#85
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,479
So I want to bring this up again, because from what I could see in CLT last week, Centurion crowding is going to be making its way back into the consciousness soon (in particular given the capacity/distancing they're doing inside the clubs).
I've long though that Amex needs to either (1) introduce a reservation system or (2) limit guest entries to a certain # per holder per year.
I do hope that in the down time they've considered this, because by all accounts domestic travel is coming roaring back and there are likely a ton of new Platinum card holders given the recent aggressive acquisition efforts with 125k/100k offers + 10x Gas/Groceries.
I've long though that Amex needs to either (1) introduce a reservation system or (2) limit guest entries to a certain # per holder per year.
I do hope that in the down time they've considered this, because by all accounts domestic travel is coming roaring back and there are likely a ton of new Platinum card holders given the recent aggressive acquisition efforts with 125k/100k offers + 10x Gas/Groceries.
Apr 7, 2021, 7:03 pm
#86
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
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Posts: 48,954
Moderator action
Discussion of 2023 guest fee is here: Centurion Lounge crowding: Platinum cardholders may pay $50/guest effective 2.1.2023
Last edited by mia; May 3, 2021 at 2:23 pm
May 1, 2021, 8:25 pm
#87
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Clarification of centurion lounge connection or layover rule
Clarification of centurion lounge connection or layover rule
I’m traveling to Denver this week on a one-way ticket on one airline, then departing six hours later on another airline out of Denver to a destination that is not my originating airport (Another one way ticket)
based on the language below, I consider this a layover. Will I have any issues in gaining entrance to the lounge in the mid morning prior to my early afternoon departure on another airline, And not be subjected to the three hour rule.?
The Centurion® Lounge is a day of departure lounge. We will not admit arriving Platinum and Delta SkyMiles® Reserve Card Members with boarding passes for flights that have just landed. We will admit Platinum and Delta SkyMiles® Reserve Card Members with layovers or connecting flights who produce proof of confirmed connecting flight (connections pertain to same airport). A connecting flight is one that requires passengers to change from one aircraft to another at a hub airport on the way to their final destination, Round-trip itineraries do not qualify as connecting flights.
I’m traveling to Denver this week on a one-way ticket on one airline, then departing six hours later on another airline out of Denver to a destination that is not my originating airport (Another one way ticket)
based on the language below, I consider this a layover. Will I have any issues in gaining entrance to the lounge in the mid morning prior to my early afternoon departure on another airline, And not be subjected to the three hour rule.?
Access to The Centurion Network
NOTE: FOR PLATINUM CARD AND DELTA SKYMILES® RESERVE CARD MEMBERS ONLYThe Centurion® Lounge is a day of departure lounge. We will not admit arriving Platinum and Delta SkyMiles® Reserve Card Members with boarding passes for flights that have just landed. We will admit Platinum and Delta SkyMiles® Reserve Card Members with layovers or connecting flights who produce proof of confirmed connecting flight (connections pertain to same airport). A connecting flight is one that requires passengers to change from one aircraft to another at a hub airport on the way to their final destination, Round-trip itineraries do not qualify as connecting flights.
May 1, 2021, 8:45 pm
#88
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Clarification of centurion lounge connection or layover rule
I’m traveling to Denver this week on a one-way ticket on one airline, then departing six hours later on another airline out of Denver to a destination that is not my originating airport (Another one way ticket)
based on the language below, I consider this a layover. Will I have any issues in gaining entrance to the lounge in the mid morning prior to my early afternoon departure on another airline, And not be subjected to the three hour rule.?
The Centurion® Lounge is a day of departure lounge. We will not admit arriving Platinum and Delta SkyMiles® Reserve Card Members with boarding passes for flights that have just landed. We will admit Platinum and Delta SkyMiles® Reserve Card Members with layovers or connecting flights who produce proof of confirmed connecting flight (connections pertain to same airport). A connecting flight is one that requires passengers to change from one aircraft to another at a hub airport on the way to their final destination, Round-trip itineraries do not qualify as connecting flights.
I’m traveling to Denver this week on a one-way ticket on one airline, then departing six hours later on another airline out of Denver to a destination that is not my originating airport (Another one way ticket)
based on the language below, I consider this a layover. Will I have any issues in gaining entrance to the lounge in the mid morning prior to my early afternoon departure on another airline, And not be subjected to the three hour rule.?
Access to The Centurion Network
NOTE: FOR PLATINUM CARD AND DELTA SKYMILES® RESERVE CARD MEMBERS ONLYThe Centurion® Lounge is a day of departure lounge. We will not admit arriving Platinum and Delta SkyMiles® Reserve Card Members with boarding passes for flights that have just landed. We will admit Platinum and Delta SkyMiles® Reserve Card Members with layovers or connecting flights who produce proof of confirmed connecting flight (connections pertain to same airport). A connecting flight is one that requires passengers to change from one aircraft to another at a hub airport on the way to their final destination, Round-trip itineraries do not qualify as connecting flights.
May 2, 2021, 4:50 am
#89
Join Date: Aug 2020
Location: Minneapolis, MN USA
Posts: 15
"Departure" Lounge
They say it is a "Departure" Lounge. Would they need to see any more than your outgoing departure boarding pass? They shouldn't care if you just arrived regardless of how you got there.
May 2, 2021, 4:54 am
#90
Suspended
Join Date: Feb 2004
Posts: 4,188
I think OP is trying to use connection entry rule, instead of departure rule which only allow entry 3 hours before the departure flight. OP has 6 hours connection time.