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Airline fee $250/$200 reimbursement reports: AS only (2020-23)

Old Jan 6, 2020, 1:26 pm
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Last edit by: mia
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."

As of June 2017 gift certificates are no longer reimbursed.

According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)

Tickets cancelled within 24 hours are refunded back to the card used for the purchase. Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
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Airline fee $250/$200 reimbursement reports: AS only (2020-23)

Old Dec 30, 2019, 4:54 pm
  #1  
Original Poster
 
Join Date: Apr 2018
Posts: 262
Airline fee $250/$200 reimbursement reports: AS only (2020-23)

Originally Posted by juncakes
Also, food for thought. Can't you just book a refundable flight and purchase PC separately, cancel refundable flight back to card and cancel PC back to wallet, therefore only the PC transaction remains with AMEX? Will AMEX know and clawback the PC transaction knowing that its corresponding flight was cancelled (credited)?
Originally Posted by pointscrusher
very interesting idea and thanks for sharing! i wouldn't think there's any way for amex to know the transaction was cancelled after the 24 hour mark as it's an as internal transaction at that point. assuming i have success getting credited for the pc selection (was told via chat today to wait 2 weeks), i may give this approach a try. thanks again!
If concern, use a different credit card/issuer for the refundable ticket; use AMEX for PC purchase.

Edit: Not good. Looks like cancelling refundable fare with PC will have PC back to original form of payment.

https://www.alaskaair.com/content/tr...preferred-plus
  • If a customer voluntarily changes his/her seat selection to a Main Cabin seat and stays on the same flight – there is no refund once purchased, regardless if it was a refundable fare.
  • If a customer voluntarily changes his/her flight once purchased, a refund for the original seat purchase will only be provided if a refundable fare was purchased, in which case the refund will be applied to the original form of payment.
  • If a non-refundable ticket is cancelled, then both the ticket price and the seat upgrade fee will be credited to the customer's My Wallet for future travel. My Wallet funds may not be applied towards the purchase of Premium Class or seats with more legroom.
Not sure how this is done in actuality as I never cancelled a refundable fare with PC seats. Maybe the website would give one an option to select wallet as oppose to original form of payment?

Last edited by robchow; Dec 30, 2019 at 5:09 pm
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Old Jan 1, 2020, 11:33 am
  #2  
 
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
A boardroom membership should count, right? I purchased it about 2 weeks ago and no credit. Now that were into 2020 Im hoping they can apply the credit retroactively. Has anyone seen this?
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Old Jan 1, 2020, 1:22 pm
  #3  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,881
Originally Posted by JHake10
A boardroom membership should count, right?....

Most recent report seems to be in October, click HERE.
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Old Jan 1, 2020, 1:30 pm
  #4  
 
Join Date: Aug 2012
Posts: 6,725
$300 for MVP 75K sans restrictions not a bad deal, assuming the SFO lounge groundbreaking is on schedule. By the way, with AS lounge membership, can use most ACs when flying either AS or AA, but not OW?
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Old Jan 1, 2020, 1:42 pm
  #5  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,881
Alaska Lounge members have access to the select Admirals Club locations "This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. By selecting a partner link you agree to share your data with these sites." listed below when arriving or departing that day on Alaska Airlines or American Airlines*. Members do not have access to the Admirals Club in San Francisco.
No mention of OneWorld. I believe Alaska Lounge members use the CX lounge at SFO until their own lounge opens.
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Old Jan 1, 2020, 3:53 pm
  #6  
 
Join Date: Sep 2008
Posts: 7,875
Originally Posted by mia
No mention of OneWorld. I believe Alaska Lounge members use the CX lounge at SFO until their own lounge opens.
Yes, SFO Admirals Club is definitely not allowed. I've tried it.
CX is in another terminal for most (all, don't know which flights should use international A) AS flights so you would need plenty of time (or like to rush).
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Old Jan 2, 2020, 12:30 pm
  #7  
 
Join Date: Mar 2016
Posts: 977
Based on the previous posts, I guess I am SOL. Either I can go with the sure thing of getting the seat upgrades, that I don't really need but can use, or go with SW and possibly have funds I might not be able to use. Oh well.

Last edited by HIFlya; Jan 2, 2020 at 1:06 pm
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Old Jan 2, 2020, 12:52 pm
  #8  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,527
  • If customer voluntarily changes his/her seat selection to a Main Cabin seat and stays on the same flight there is no refund once purchased, regardless if it was a refundable fare.
  • If a customer receives a complimentary upgrade to First Class, no refund will be granted for the Premium Class seat.
  • If a customer voluntarily changes his/her flight once purchased, a refund for the original seat purchase will only be provided if a refundable fare was purchased, in which case the refund will be applied to the original form of payment.
  • If a non-refundable ticket is cancelled, then both the ticket price and the seat upgrade fee will be credited to the customer's My wallet for future travel. My wallet funds may not be applied towards Premium Class purchases.
crimsona is offline  
Old Jan 2, 2020, 1:34 pm
  #9  
 
Join Date: Mar 2016
Posts: 977
Originally Posted by crimsona
  • If customer voluntarily changes his/her seat selection to a Main Cabin seat and stays on the same flight – there is no refund once purchased, regardless if it was a refundable fare.
  • If a customer receives a complimentary upgrade to First Class, no refund will be granted for the Premium Class seat.
  • If a customer voluntarily changes his/her flight once purchased, a refund for the original seat purchase will only be provided if a refundable fare was purchased, in which case the refund will be applied to the original form of payment.
  • If a non-refundable ticket is cancelled, then both the ticket price and the seat upgrade fee will be credited to the customer's My wallet for future travel. My wallet funds may not be applied towards Premium Class purchases.
OK, so if I read bullet one correctly that if a passenger "stays on the same flight," but wants to downgrade his seat, no refund for the originally purchased upgrade is allowed. Third bullet point says that a refundable fare changed will have the "original seat purchase" refunded back to original form of payment. However, nothing is said about the seat upgrade purchase when a refundable ticket is purchased. The fourth bullet point explicitly states that the "ticket price and the seat upgrade fee" will be credited for non-refundable tickets.
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Old Jan 2, 2020, 1:56 pm
  #10  
 
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
Originally Posted by HIFlya
OK, so if I read bullet one correctly that if a passenger "stays on the same flight," but wants to downgrade his seat, no refund for the originally purchased upgrade is allowed. Third bullet point says that a refundable fare changed will have the "original seat purchase" refunded back to original form of payment. However, nothing is said about the seat upgrade purchase when a refundable ticket is purchased. The fourth bullet point explicitly states that the "ticket price and the seat upgrade fee" will be credited for non-refundable tickets.
Third bulletpoint addresses your question. If you cancel/change a refundable flight the seat purchase fee gets refunded to the original payment
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Old Jan 2, 2020, 3:17 pm
  #11  
 
Join Date: Mar 2016
Posts: 977
Originally Posted by eddiehuang97
Third bulletpoint addresses your question. If you cancel/change a refundable flight the seat purchase fee gets refunded to the original payment
I see "original seat purchase" as the non-upgraded seat, not the seat upgrade we purchase after, which we are legitimately allowed to get credited by Amex. Is that reading too much into it?
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Old Jan 2, 2020, 4:32 pm
  #12  
 
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
Originally Posted by HIFlya
I see "original seat purchase" as the non-upgraded seat, not the seat upgrade we purchase after, which we are legitimately allowed to get credited by Amex. Is that reading too much into it?
Those are the same thing -- if you purchase a seat selection(Premium class counts but not upgrade F) and you are on a refundable fare, the seat selection fee will be refunded. Be careful with this since Amex could claw back those credits.
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Old Jan 2, 2020, 8:44 pm
  #13  
 
Join Date: Jul 2009
Programs: Mileage Plus, AAdvantage
Posts: 424
Originally Posted by crimsona
  • If customer voluntarily changes his/her seat selection to a Main Cabin seat and stays on the same flight there is no refund once purchased, regardless if it was a refundable fare.
  • If a customer receives a complimentary upgrade to First Class, no refund will be granted for the Premium Class seat.
  • If a customer voluntarily changes his/her flight once purchased, a refund for the original seat purchase will only be provided if a refundable fare was purchased, in which case the refund will be applied to the original form of payment.
  • If a non-refundable ticket is cancelled, then both the ticket price and the seat upgrade fee will be credited to the customer's My wallet for future travel. My wallet funds may not be applied towards Premium Class purchases.
So I just spoke to an AS phone rep and she said there should be an option to refund to my wallet even for refundable tickets. And even if this option doesn't show up online, they can certainly do it over the phone. Of course the usual restrictions of using My wallet funds would apply.
Has anyone done this successfully? I am looking to book a refundable ticket to use the amex offer ($40 back on $200 purchase). Also plan to get the 100$ Gold card credit by booking an in cabin pet on the same flight.
First time using the credit on AS. Have only used it on UA for the past years.
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Old Jan 3, 2020, 10:09 am
  #14  
 
Join Date: Mar 2016
Posts: 977
Originally Posted by unicon
So I just spoke to an AS phone rep and she said there should be an option to refund to my wallet even for refundable tickets. And even if this option doesn't show up online, they can certainly do it over the phone. Of course the usual restrictions of using My wallet funds would apply.
Has anyone done this successfully? I am looking to book a refundable ticket to use the amex offer ($40 back on $200 purchase). Also plan to get the 100$ Gold card credit by booking an in cabin pet on the same flight.
First time using the credit on AS. Have only used it on UA for the past years.
What exactly are the restrictions for my wallet funds? Just that you can't use it for premium seating? There is no expiration date is there?
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Old Jan 3, 2020, 12:31 pm
  #15  
 
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
Originally Posted by HIFlya
What exactly are the restrictions for my wallet funds? Just that you can't use it for premium seating? There is no expiration date is there?
1-year expiration. AS flight only(so you can't use it to pay award ticket fees). Can't use towards seat fees.
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