Jan 6, 2020, 1:26 pm
Last edit by: mia
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
As of June 2017 gift certificates are no longer reimbursed.
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
As of June 2017 gift certificates are no longer reimbursed.
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.
Airline fee $250/$200 reimbursement reports: AS only (2020-23)
Jan 15, 2020, 8:30 pm
#76
Join Date: Jun 2019
Location: USA
Programs: Alaska 75k
Posts: 107
Does changing a ticket where I need to pay the fare difference trigger the credit?
Am MVP Gold so no change fees, only need to pay fare difference.
Am MVP Gold so no change fees, only need to pay fare difference.
Jan 16, 2020, 7:54 am
#77
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
1. 1/6 $375 ticket - not reimbursed
2. 1/6 $128 PC seat fees (4 flights) - not reimbursed
3. 1/7 $70 ticket - not reimbursed
4. 1/7 $29 PC seat fee - not reimbursed
5. 1/8 $45 ticket (charge after using $295 wallet funds on a $340 ticket) - automatically reimbursed a couple of days after charge posted.
As far as I can tell, AS coded all of the charges as tickets, although the PC seat fees don't have an itinerary. It's probably difficult for Amex to determine which are incidental fees.
I'll request reimbursement for the two unreimbursed PC seat fees in another week or so.
Jan 16, 2020, 3:15 pm
#78
Join Date: Sep 2018
Location: Pacific Northwest
Programs: Delta SkyMiles, Alaska, Hilton Diamond, Marriott Plat, MGM Gold
Posts: 7
Thanks again!
Jan 16, 2020, 3:23 pm
#79
Join Date: Jan 2001
Posts: 2,837
So this is getting tougher and tougher to get the credits ($650 over 3 cards, all with AS): whole family is 75K or MVPG, have Alaska Lounge (and Centurion Lounge access). For quite a while gift certs worked. Then the past two years, I've been able to buy a bunch of sub-$100 tickets to extract the credit. From the sound of it, that's not working. Not sure I have any other way to receive the credit - what a hassle compared to CSR.
Jan 16, 2020, 4:30 pm
#80
Join Date: Mar 2016
Posts: 981
I'd say that depending on the amount (the lower the better), it's a definite maybe. A few recent data points:
1. 1/6 $375 ticket - not reimbursed
2. 1/6 $128 PC seat fees (4 flights) - not reimbursed
3. 1/7 $70 ticket - not reimbursed
4. 1/7 $29 PC seat fee - not reimbursed
5. 1/8 $45 ticket (charge after using $295 wallet funds on a $340 ticket) - automatically reimbursed a couple of days after charge posted.
As far as I can tell, AS coded all of the charges as tickets, although the PC seat fees don't have an itinerary. It's probably difficult for Amex to determine which are incidental fees.
I'll request reimbursement for the two unreimbursed PC seat fees in another week or so.
1. 1/6 $375 ticket - not reimbursed
2. 1/6 $128 PC seat fees (4 flights) - not reimbursed
3. 1/7 $70 ticket - not reimbursed
4. 1/7 $29 PC seat fee - not reimbursed
5. 1/8 $45 ticket (charge after using $295 wallet funds on a $340 ticket) - automatically reimbursed a couple of days after charge posted.
As far as I can tell, AS coded all of the charges as tickets, although the PC seat fees don't have an itinerary. It's probably difficult for Amex to determine which are incidental fees.
I'll request reimbursement for the two unreimbursed PC seat fees in another week or so.
Jan 16, 2020, 4:31 pm
#81
Join Date: Mar 2016
Posts: 981
So this is getting tougher and tougher to get the credits ($650 over 3 cards, all with AS): whole family is 75K or MVPG, have Alaska Lounge (and Centurion Lounge access). For quite a while gift certs worked. Then the past two years, I've been able to buy a bunch of sub-$100 tickets to extract the credit. From the sound of it, that's not working. Not sure I have any other way to receive the credit - what a hassle compared to CSR.
Jan 16, 2020, 4:35 pm
#82
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
So this is getting tougher and tougher to get the credits ($650 over 3 cards, all with AS): whole family is 75K or MVPG, have Alaska Lounge (and Centurion Lounge access). For quite a while gift certs worked. Then the past two years, I've been able to buy a bunch of sub-$100 tickets to extract the credit. From the sound of it, that's not working. Not sure I have any other way to receive the credit - what a hassle compared to CSR.
Also, what about taxes and fees on award tickets?
Jan 16, 2020, 7:17 pm
#83
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
Taxes and fees on awards are not refunded. I've tried it a few times.
Jan 17, 2020, 6:54 am
#86
Join Date: Nov 2001
Location: Texas Hill Country
Programs: AS MVP Gold 75K, Hyatt Explorist, UA 1MM
Posts: 2,118
Boardroom membership purchased 01 JAN. Manual intervention requested via chat on 15 JAN. Full $200 credit posted 16 JAN.
Jan 17, 2020, 7:18 am
#87
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
. The $125 did not. So I guess this is a YMMV situation because my original taxes and fees were never refunded.
Jan 17, 2020, 6:13 pm
#88
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Wow that's really lucky. I just changed an award flight and had to pay $125 change fee plus $0.12 difference in taxes. That $0.12 got refunded automatically . The $125 did not. So I guess this is a YMMV situation because my original taxes and fees were never refunded.
. The $125 did not. So I guess this is a YMMV situation because my original taxes and fees were never refunded.
Jan 17, 2020, 6:17 pm
#89
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
So this is getting tougher and tougher to get the credits ($650 over 3 cards, all with AS): whole family is 75K or MVPG, have Alaska Lounge (and Centurion Lounge access). For quite a while gift certs worked. Then the past two years, I've been able to buy a bunch of sub-$100 tickets to extract the credit. From the sound of it, that's not working. Not sure I have any other way to receive the credit - what a hassle compared to CSR.