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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jan 6, 2020, 1:19 pm
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Last edit by: rrgg
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit (the Gold credit is going away in 2022). Hilton Aspire AMEX is eligible for a $250 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET

Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed, provided that the amount charged to your card is $250 or less (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200, but always $250 or less)
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
  1. Buy a non-refundable ticket with any combination of gift card/eCredit plus your AMEX, again provided that the residual amount charged to your card is $250 or less
  2. After credit has posted, and at least 48 hours after buying it, cancel it (ensure there's no fee for cancelling it) so you get an updated eCredit for the full ticket amount.
    • alternatively, if you buy a ticket far enough in the future, there is no particular need to cancel the ticket, just change it once you have some new dates or itinerary in mind (you can change origin, destination or both)
    • however, note that the waiver of change fees on Basic Economy tickets is ending: https://www.delta.com/us/en/travel-p...sbeforeapril30
    • thus you should use main cabin tickets for this purpose (assuming DL does not extend the BE policy due to omicron etc.)
  3. You can even use the result of (2) as an eCredit to repeat step 1 with a different AMEX card if you have multiples. Note that in this context, changing an unflown future ticket is exactly equivalent to an eCredit in the amount of the ticket's value.
More details:
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed). This is just an example; as per the previous bullet there is no reason it needs to be specifically $50, or even a gift card. The "additional collection" is what leads to the credit, the reason why it is "additional" is unimportant.
    • In general, only additional collections less than ~$250 are automatically reimbursed. If you use a $50 gift card to buy a $500 ticket, a $450 additional collection will be generated but it will not be auto-reimbursed by Amex.
    • If you already have gift cards or ecredits in particular denominations that don't line up well with the price of the ticket you want to buy (additional collection will end up being too much to get auto-reimbursed or too little to efficiently use up the fee credit), consider whether you may be able to reach a better outcome by splitting up the purchase -- buying a round trip as two one ways or buying multiple passengers separately. But, note that buying 2 one-ways instead of a round trip can sometimes cost more, making it not worthwhile, and note the caveats about multiple passenger purchases below, as well as considering the risk that buying 2 passengers separately can have negative implications for Medallion upgrades (if applicable) as well as creating the risk that you are separated from your travel companions if there is a flight cancellation.
  • The "additional collection" transaction notation shows up after the transaction posts, on the website only (both desktop and mobile) if you click into a transaction to view the details (it does not appear in the app, or while the purchase is pending)
  • Note that special care is needed when booking tickets for 2 or more people in a single transaction.
    • When booking multiple people in a single transaction on Delta.com, each person's ticket charges to the credit card in a separate transaction, and gift cards are used starting with the first ticket until they are exhausted. So for example if you were booking 2x $210 tickets, for a total transaction of $420, if you used a $200 gift card the charges would post to Amex as a $10 additional collection on the first person and a $210 regular ticket charge for the second person, resulting in only a $10 reimbursement. For the same two tickets if you used a $220 gift card, the first person would be covered entirely by the gift card and the second person's ticket would charge as a $190 additional collection, resulting in a $190 reimbursement.
    • This would work differently if ecredits are used instead of gift cards since ecredits are not transferrable -- ecredits can only be applied to a ticket for a person whose name is on the ecredit; if other people are booked in the same transaction, any leftover ecredit balance will *not* be applied to those other people.
  • Canceling a ticket within the 24-hour[1] risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC) even if the ticket is non-refundable; also, Delta interprets the 24-hour risk free cancellation period generously -- you actually have until midnight of the day following the day of booking (in which time zone is oft-speculated but unclear). Thus, this can work out to nearly 48 hours if the timing is exactly right. Hence the suggestion above to cancel only after 48 hours, or avoid canceling altogether.
  • Caution when buying multiple tickets in a single transaction: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting). In this situation you would need to book the two tickets separately to get the credit on each one.
  • FCM offers may require accepting for the entire trip (vs just one segment) or calling in to up-fare the whole trip (please post data points either way)

Paying for a ticket partially with SkyMiles

NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
  • Pay With Miles is a feature available to DL-branded AMEX cardholders that lets you pay for part of your ticket using SkyMiles in increments of 5,000 miles = $50. If you use PWM then the remaining amount charged to your card posts as additional collection and will qualify for the fee credit (multiple data points)
  • Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
  • Note: Miles + Cash is usually a terrible value (even for SkyMiles)
  • See the list of FAQs at the bottom of the "Pay With Miles" page for more info (search in particular for "What is the difference between Pay with Miles and Miles + Cash?")


other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights (including the $5.60 September 11 security fee)
  • in-flight purchases (EXCEPT wifi) -- although currently nothing available due to COVID?
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499) trip extras have been discontinued
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182) SkyMiles Select is no longer available for purchase

these may not credit automatically, but people have had success getting them processed manually after the fact
  • seat purchase fees (if you buy an upgrade and it does not credit automatically and you call in, do not call it an upgrade, call it a seat purchase/assignment fee)
  • premium beverages purchased in the Sky Club (post 462)

(DEAD) eGift Card (eCert) details For other airlines:

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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Feb 26, 2021, 9:58 am
  #1351  
 
Join Date: Feb 2020
Programs: Amex, Citi
Posts: 15
Just another DP:

Bought $317 ticket with $100 GC

$217 additional collection charge posted 2/24
$200 credit applied 2/25
hman1359 is offline  
Old Feb 26, 2021, 10:03 am
  #1352  
mia
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Originally Posted by Global Adventurer
5. Also yesterday, a $200 credit adjustment posted (internal Amex transaction) adding the $200 credit back in.
This transaction should reinstate the credit so that it can be used again, but should have no effect on your card balance. I would not expect to be able to see this type of entry, which suggests it was processed incorrectly.
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Old Feb 26, 2021, 7:58 pm
  #1353  
 
Join Date: Nov 2012
Posts: 13
Originally Posted by mia
This transaction should reinstate the credit so that it can be used again, but should have no effect on your card balance. I would not expect to be able to see this type of entry, which suggests it was processed incorrectly.
The adjustment seems correct. He got a 200 credit. Now he gets a 200 adjustment to offset it. His net statement should now be $0.
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Old Feb 27, 2021, 4:27 am
  #1354  
mia
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Originally Posted by JohnFromAtlanta
.... His net statement should now be $0.
Apparently it is not...

Originally Posted by Global Adventurer
6. As of today, my account is still $200 over (credited) from where it should be. Which is in my favor.
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Old Feb 27, 2021, 8:55 am
  #1355  
 
Join Date: Mar 2019
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Originally Posted by JohnFromAtlanta
The adjustment seems correct. He got a 200 credit. Now he gets a 200 adjustment to offset it. His net statement should now be $0.
My account is $200 over (credited). That credit IS the Amex airline credit $200. I just used it and booked a $243 RT first class ticket on Aeromexico via my platinium card on aeromexico's website instead of Delta. Done.
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Old Mar 1, 2021, 7:32 am
  #1356  
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Originally Posted by co.miller89
Anyone know how amex codes a purchase of two tickets totalling $415 when a giftcard worth $200 is used? What about if a $250 giftcard is used?
Originally Posted by bgriff
Assuming it's 2 tickets each ~$207, if you use a $200 gift card I believe most likely it will be one $7 additional collection and one $207 regular ticket. If using a $250 gift card, not 100% sure if I've seen a data point personally but I'd guess it would be one $164 additional collection, with the first ticket fully covered by the gift card.
I ended up having a booking for a similar situation myself -- 2 ~$245 tickets and one $300 gift card -- and indeed it happened as I suspected it would. First ticket completely covered by gift card, second ticket posted as a $190 additional collection and the fee credit came through a couple of days later.
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Old Mar 1, 2021, 7:13 pm
  #1357  
 
Join Date: May 2017
Programs: avis, national, jetblue, delta, marriot
Posts: 33
$168 ticket using $138 ecredit and the rest on Amex plat

Bought a ticket for $168 using $138 ecredit and the rest on my Amex plat. Just posting to update if i get the $30ish dollars credited with airline credit
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Old Mar 1, 2021, 8:25 pm
  #1358  
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Originally Posted by jessebrown30
Bought a ticket for $168 using $138 ecredit and the rest on my Amex plat. Just posting to update if i get the $30ish dollars credited with airline credit
That will work. I used my Delta diamond $250 annual voucher on a ticket and the balance posted against my credit.
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Old Mar 2, 2021, 7:45 am
  #1359  
 
Join Date: May 2017
Programs: avis, national, jetblue, delta, marriot
Posts: 33
Originally Posted by jamesteroh
That will work. I used my Delta diamond $250 annual voucher on a ticket and the balance posted against my credit.
Great news, thank you!
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Old Mar 2, 2021, 1:10 pm
  #1360  
 
Join Date: Mar 2021
Posts: 3
I need to book 4 RT ATL-MCO. Player #1-Amex Plat, Gold & Aspire, player #2-Amex gold and aspire x2. The other 2 tickets are for the kids (5 & 1) Each RT is roughly $210. Is there a way to break it up to use each cards benefit? We dont mind splitting into 2 pairs.

Or

can I use the benefit in the sky lounge to buy myself a bottle of DOM to make my travel more enjoyable?
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Old Mar 2, 2021, 2:24 pm
  #1361  
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Originally Posted by nicolep30
I need to book 4 RT ATL-MCO. Player #1-Amex Plat, Gold & Aspire, player #2-Amex gold and aspire x2. The other 2 tickets are for the kids (5 & 1) Each RT is roughly $210. Is there a way to break it up to use each cards benefit? We dont mind splitting into 2 pairs.

Or

can I use the benefit in the sky lounge to buy myself a bottle of DOM to make my travel more enjoyable?
Welcome to FT! If I'm counting correctly you are booking 4 tickets and have 6 cards' worth of benefits to use, so not really going to be possible.

You can call in and ask them to split payment between two cards, in which case whatever amount ends up on the second card should get the airline credit. If you already have gift cards or eCredits you could use those as the first form of payment and a card for the rest (you can do this yourself online).

There's a wiki at the top of the thread (on mobile, due to infinite scroll you'll have to use << to get to the first page and then scroll to the top) which has a lot of collected/distilled info and discusses some other caveats about booking multiple tickets in the same reservation, etc.

As for using it for drinks in the Sky Club, as also alluded to in the wiki this does not appear to get credited automatically but at least one person has had luck getting AMEX to issue the credit manually after the fact.

With 6 cards, unless you have a specific DL loyalty you might also consider switching a few of the cards to other airlines that may have simpler ways of capturing the credit (but then you have to keep careful track of which card gets used for which airline purchases, of course)
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Old Mar 2, 2021, 7:26 pm
  #1362  
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Originally Posted by nicolep30
I need to book 4 RT ATL-MCO. Player #1-Amex Plat, Gold & Aspire, player #2-Amex gold and aspire x2. The other 2 tickets are for the kids (5 & 1) Each RT is roughly $210. Is there a way to break it up to use each cards benefit? We dont mind splitting into 2 pairs.

Or

can I use the benefit in the sky lounge to buy myself a bottle of DOM to make my travel more enjoyable?
I thought the uber credit was replacing the airline credit this year on the gold card.

For the plat credit buy a $10 Delta gift card at a grocery store and use that and the am ex plat on one ticket and you should get the entire $200 credit. Since the aspire is $250 not sure if you can just buy $5 gift cards and if the balance will trigger the credit or not, but you'll have to keep track of the remaining credit.

Seeing the five year old would be a UM, I wouldn't put them on a third ticket in case you get an anal employee that tries charging you the UM fee and also if you have status they wouldn't be eligible for the upgrade if you clear.

As far as the DOM, I don't think that will work since I tried buying drinks before at the skyclub luxury bar and didn't get reimbursed.

IIRC, entrance fees to skyclubs qualify for the credit. Your five year old would have to pay so you could probalby use the $39 fee towards the credit also.
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Old Mar 2, 2021, 7:59 pm
  #1363  
mia
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Originally Posted by jamesteroh
I thought the uber credit was replacing the airline credit this year on the gold card.
There is a one year overlap. 2021 is the last year for the Gold airline credit, and the first year for the Gold Uber credit.
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Old Mar 2, 2021, 8:05 pm
  #1364  
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Originally Posted by jamesteroh
I thought the uber credit was replacing the airline credit this year on the gold card.
The airline credit isn't going away until 2022.

Amex personal Gold (USA) adds Uber benefits, drops airline fee credit in 2022.

See posts 1170, 1207, 1270 for Gold DPs in 2021 so far.
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Old Mar 2, 2021, 9:49 pm
  #1365  
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Anyone use PWM lately and get the credit to post? I have a ton of skypeso's and figure this might be a good way to burn some
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