Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > American Express | Membership Rewards
Reload this Page >

Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jan 6, 2020, 1:19 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit (the Gold credit is going away in 2022). Hilton Aspire AMEX is eligible for a $250 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET

Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed, provided that the amount charged to your card is $250 or less (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200, but always $250 or less)
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
  1. Buy a non-refundable ticket with any combination of gift card/eCredit plus your AMEX, again provided that the residual amount charged to your card is $250 or less
  2. After credit has posted, and at least 48 hours after buying it, cancel it (ensure there's no fee for cancelling it) so you get an updated eCredit for the full ticket amount.
    • alternatively, if you buy a ticket far enough in the future, there is no particular need to cancel the ticket, just change it once you have some new dates or itinerary in mind (you can change origin, destination or both)
    • however, note that the waiver of change fees on Basic Economy tickets is ending: https://www.delta.com/us/en/travel-p...sbeforeapril30
    • thus you should use main cabin tickets for this purpose (assuming DL does not extend the BE policy due to omicron etc.)
  3. You can even use the result of (2) as an eCredit to repeat step 1 with a different AMEX card if you have multiples. Note that in this context, changing an unflown future ticket is exactly equivalent to an eCredit in the amount of the ticket's value.
More details:
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed). This is just an example; as per the previous bullet there is no reason it needs to be specifically $50, or even a gift card. The "additional collection" is what leads to the credit, the reason why it is "additional" is unimportant.
    • In general, only additional collections less than ~$250 are automatically reimbursed. If you use a $50 gift card to buy a $500 ticket, a $450 additional collection will be generated but it will not be auto-reimbursed by Amex.
    • If you already have gift cards or ecredits in particular denominations that don't line up well with the price of the ticket you want to buy (additional collection will end up being too much to get auto-reimbursed or too little to efficiently use up the fee credit), consider whether you may be able to reach a better outcome by splitting up the purchase -- buying a round trip as two one ways or buying multiple passengers separately. But, note that buying 2 one-ways instead of a round trip can sometimes cost more, making it not worthwhile, and note the caveats about multiple passenger purchases below, as well as considering the risk that buying 2 passengers separately can have negative implications for Medallion upgrades (if applicable) as well as creating the risk that you are separated from your travel companions if there is a flight cancellation.
  • The "additional collection" transaction notation shows up after the transaction posts, on the website only (both desktop and mobile) if you click into a transaction to view the details (it does not appear in the app, or while the purchase is pending)
  • Note that special care is needed when booking tickets for 2 or more people in a single transaction.
    • When booking multiple people in a single transaction on Delta.com, each person's ticket charges to the credit card in a separate transaction, and gift cards are used starting with the first ticket until they are exhausted. So for example if you were booking 2x $210 tickets, for a total transaction of $420, if you used a $200 gift card the charges would post to Amex as a $10 additional collection on the first person and a $210 regular ticket charge for the second person, resulting in only a $10 reimbursement. For the same two tickets if you used a $220 gift card, the first person would be covered entirely by the gift card and the second person's ticket would charge as a $190 additional collection, resulting in a $190 reimbursement.
    • This would work differently if ecredits are used instead of gift cards since ecredits are not transferrable -- ecredits can only be applied to a ticket for a person whose name is on the ecredit; if other people are booked in the same transaction, any leftover ecredit balance will *not* be applied to those other people.
  • Canceling a ticket within the 24-hour[1] risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC) even if the ticket is non-refundable; also, Delta interprets the 24-hour risk free cancellation period generously -- you actually have until midnight of the day following the day of booking (in which time zone is oft-speculated but unclear). Thus, this can work out to nearly 48 hours if the timing is exactly right. Hence the suggestion above to cancel only after 48 hours, or avoid canceling altogether.
  • Caution when buying multiple tickets in a single transaction: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting). In this situation you would need to book the two tickets separately to get the credit on each one.
  • FCM offers may require accepting for the entire trip (vs just one segment) or calling in to up-fare the whole trip (please post data points either way)

Paying for a ticket partially with SkyMiles

NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
  • Pay With Miles is a feature available to DL-branded AMEX cardholders that lets you pay for part of your ticket using SkyMiles in increments of 5,000 miles = $50. If you use PWM then the remaining amount charged to your card posts as additional collection and will qualify for the fee credit (multiple data points)
  • Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
  • Note: Miles + Cash is usually a terrible value (even for SkyMiles)
  • See the list of FAQs at the bottom of the "Pay With Miles" page for more info (search in particular for "What is the difference between Pay with Miles and Miles + Cash?")


other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights (including the $5.60 September 11 security fee)
  • in-flight purchases (EXCEPT wifi) -- although currently nothing available due to COVID?
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499) trip extras have been discontinued
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182) SkyMiles Select is no longer available for purchase

these may not credit automatically, but people have had success getting them processed manually after the fact
  • seat purchase fees (if you buy an upgrade and it does not credit automatically and you call in, do not call it an upgrade, call it a seat purchase/assignment fee)
  • premium beverages purchased in the Sky Club (post 462)

(DEAD) eGift Card (eCert) details For other airlines:

Print Wikipost

Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jan 12, 2020, 9:08 am
  #151  
 
Join Date: Nov 2015
Posts: 47
Originally Posted by festriaqua
Does the remaining balance from the pay with miles program count as "additional collections"?

For example, if the fare is $200, I use 5K miles to get $50 off on the flight. If I charge the remaining $150 on my Amex Platinum, will it trigger the credit?
I thought I had seen data points from the old thread that this did work, but not positive. I am wanting to try the same thing 25k miles + $222 remaining and would greatly appreciate if anyone has any data points on whether this would trigger credit. Thanks.
sg4515 is offline  
Old Jan 12, 2020, 9:35 am
  #152  
Original Poster
 
Join Date: Jul 2019
Posts: 407
Originally Posted by parrotheadmjb
Anyone know if $240 of taxes and fees on award flight might be working?
I'll be my own data point. Purchased two tickets, 30k each + 120. Posted as two separate charges of $120 on platinum card and is categorized as additional collection. Posted on 10th meter hasn't moved but I'm not worried. I think it'll be reimbursed otherwise I'll chat to have them do it manually.

Award flights
parrotheadmjb is offline  
Old Jan 12, 2020, 10:42 am
  #153  
 
Join Date: Jan 2019
Posts: 6
Hmm, something weird happened for me.

1/10 - purchase ticket with $50 gc + $200.50 charge to card
1/12-charge posted as "delta air lines Atlanta"

Didn't post as additional collection. Should I just wait a few days or will it not change?
notebooko is offline  
Old Jan 12, 2020, 10:59 am
  #154  
Original Poster
 
Join Date: Jul 2019
Posts: 407
Originally Posted by notebooko
Hmm, something weird happened for me.

1/10 - purchase ticket with $50 gc + $200.50 charge to card
1/12-charge posted as "delta air lines Atlanta"

Didn't post as additional collection. Should I just wait a few days or will it not change?
All charges post as Delta air lines. When you click on the transaction for more details is where you see if it is additional collection etc.
parrotheadmjb is offline  
Old Jan 12, 2020, 11:10 am
  #155  
 
Join Date: Jan 2019
Posts: 6
Originally Posted by parrotheadmjb
All charges post as Delta air lines. When you click on the transaction for more details is where you see if it is additional collection etc.
I see. Just checked and looks like it didn't. Weird. Maybe $50 gc wasn't a large enough amount to trigger the additional fee as additional collection?
notebooko is offline  
Old Jan 12, 2020, 11:20 am
  #156  
Original Poster
 
Join Date: Jul 2019
Posts: 407
Originally Posted by notebooko
I see. Just checked and looks like it didn't. Weird. Maybe $50 gc wasn't a large enough amount to trigger the additional fee as additional collection?
It should've I did a $262 ticket the other day with a 50 gc and it worked
parrotheadmjb is offline  
Old Jan 12, 2020, 11:25 am
  #157  
 
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,998
Originally Posted by notebooko
I see. Just checked and looks like it didn't. Weird. Maybe $50 gc wasn't a large enough amount to trigger the additional fee as additional collection?
Did you check on the amex app or on amex website? I never see additional collection unless I'm on their website.
Global Adventurer is offline  
Old Jan 12, 2020, 12:33 pm
  #158  
 
Join Date: Jan 2019
Posts: 6
Originally Posted by Global Adventurer
Did you check on the amex app or on amex website? I never see additional collection unless I'm on their website.
I checked through the app and I followed your suggestion and checked on the website and I see it as additional collection! Thanks for the tip!
notebooko is offline  
Old Jan 12, 2020, 12:54 pm
  #159  
 
Join Date: Jan 2020
Posts: 8
So i'm new to the forum, and tried to read through the whole topic from earlier last year.
I want to be somewhat legit with my credit usage. Later today I want to purchase a delta flight with miles, that would be 20k miles and around 53 USD extra for reserved seat and taxes. I assume if it would not get reimbursed I have a legit reason to chat with a representative to get fully refunded? I think i read seat upgrades are considered incidental fees. Am I right? I would appreciate it if someone could confirm it for me. Thank you.
Nyssa6 is offline  
Old Jan 12, 2020, 12:59 pm
  #160  
Original Poster
 
Join Date: Jul 2019
Posts: 407
Originally Posted by Nyssa6
So i'm new to the forum, and tried to read through the whole topic from earlier last year.
I want to be somewhat legit with my credit usage. Later today I want to purchase a delta flight with miles, that would be 20k miles and around 53 USD extra for reserved seat and taxes. I assume if it would not get reimbursed I have a legit reason to chat with a representative to get fully refunded? I think i read seat upgrades are considered incidental fees. Am I right? I would appreciate it if someone could confirm it for me. Thank you.
The terms specifically exclude award flights. If see a couple comments up. I recently did an award flight and Im expecting to be reimbursed in the next two days I'll post back with results when it does. Also seat upgrades are also specifically excluded in the terms but they will reimburse it manually it won't be automatic.
parrotheadmjb is offline  
Old Jan 12, 2020, 1:05 pm
  #161  
 
Join Date: Jan 2020
Posts: 8
Originally Posted by parrotheadmjb
The terms specifically exclude award flights. If see a couple comments up. I recently did an award flight and Im expecting to be reimbursed in the next two days I'll post back with results when it does. Also seat upgrades are also specifically excluded in the terms but they will reimburse it manually it won't be automatic.
I appreciate your answer and thank you for correcting me. I've never done this before, so i'm a bit clueless and trying to educate myself. But than in that case, what if i buy the tickets with a GC and the rest gets charged to the card, including the seat upgrade?
Nyssa6 is offline  
Old Jan 12, 2020, 1:43 pm
  #162  
FlyerTalk Evangelist
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,386
Originally Posted by parrotheadmjb
Also seat upgrades are also specifically excluded in the terms but they will reimburse it manually it won't be automatic.
if I had to call in or chat, I would probably use the term “seat selection fee” or “seat assignment fee” and avoid the upgrade terminology.
notquiteaff is online now  
Old Jan 12, 2020, 1:47 pm
  #163  
 
Join Date: Jan 2020
Posts: 8
Originally Posted by notquiteaff
if I had to call in or chat, I would probably use the term “seat selection fee” or “seat assignment fee” and avoid the upgrade terminology.
True. As on the webpage, you can select your seat, it's still economy, but you have to pay extra if you want to sit together with the other person on your ticket. I would want extra leg room, not sure if that's an upgrade.
Nyssa6 is offline  
Old Jan 12, 2020, 2:56 pm
  #164  
 
Join Date: Jul 2017
Posts: 25
Originally Posted by homerunnermhs
"Hi I just want to report my experience what triggers a transaction coded as additional payment using gift cards.
Purchases 2 rt trip tickets (in 1 transaction) from LGA to DCA for $273.6 total (136.8 each). Used $50x1 e-gift cards and remainder, $223.6, charged to platinum. In the credit card statement, I was charged $136.8 and $86.8. Only the latter charge was coded as additional payment and the former was coded as delta airlines.
From this I learned that if you purchase 2 tickets in 1 transaction Delta will split the transaction and one of the charge may not be coded as an additional charge.
My questions is that is it better to buy 2 tickets in separate transactions? (Not ideal for basic economy)."

same thing just happened for me, let me know what happens
Re: purchased got refunded!
homerunnermhs is offline  
Old Jan 12, 2020, 6:14 pm
  #165  
 
Join Date: Aug 2017
Posts: 8
I get a weird problem when booking online.
Try to pay one ticket($170) with gift card + credit card.
First I use a GC with remaining balance 27, transaction can't go through.
Then I change to another GC with 50 value, same CC, ticket is booked.
Is there minimum requirement amount for GC?
snowfish is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.