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Airline fee $250/$200/$100 reimbursement reports: WN (Southwest) only (2020-21)

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Old Jan 7, 2020, 8:01 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Many commonly asked questions are answered in this post.

Reminder: You must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."


Wait several hours or even a day before making the purchase, although several DPs show it works without waiting that long.

(Posters often refer to Southwest as WN which is its IATA code. The code SW is assigned to Air Namibia.)
As of late July 2019, direct gift card purchases are no longer reimbursed.
  • What does appear to work is buying flight tickets less than $109, OR using gift cards to get the charged amount down to less than $109. Given Amex's recent behavior in other areas, some feel there is real risk that Amex will decide to claw back this type of reimbursement someday.
  • If you buy a ticket where you use travel funds to reduce the total charge to your Amex below $109, it will be reimbursed.
  • Fees can be reimbursed for any traveler. The name doesn't matter as long as the charge is on your American Express or that of an authorized cardholder.n
  • As of 1/1/22 Gold card accounts do not qualify for airline credit.
Always read the last few pages to get up-to-date DPs.

To read discussion from 2011-2019, click HERE
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Airline fee $250/$200/$100 reimbursement reports: WN (Southwest) only (2020-21)

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Old Jan 5, 2020, 11:54 am
  #106  
 
Join Date: Jan 2014
Location: LAX
Posts: 57
Hilton Honors Aspire Card

Southwest selected as airline from last year, no changes made on 1/1/20

1/1 - 3 separate one way tickets purchased ($68.98, $88.98, $91.98)
1/3 - transactions posted (SOUTHWEST AIRLINES DALLAS TX) - under details of transactions shows flight information, passenger name, ticket number
1/4 - airline credit meter moved down
1/5 - credits posted on account (although transaction date for credits were for 1/4)
jinu11 is offline  
Old Jan 5, 2020, 12:35 pm
  #107  
 
Join Date: Apr 2016
Location: LAX
Posts: 44
1/1 changed airline
1/2 purchased 2 one-way tickets in the low $90s, separate transactions
1/5 meter moved and reimbursed
artgriego is offline  
Old Jan 5, 2020, 1:38 pm
  #108  
 
Join Date: Dec 2008
Posts: 505
Originally Posted by macatak911
Allegedly systemwide travel voucher issuance system is down so don't cancel anything today until you hear it's working again
just canceled 2 tickets into travel funds that now the system can't find...
flugvergnugen is offline  
Old Jan 5, 2020, 1:40 pm
  #109  
 
Join Date: Jun 2006
Location: MSY
Programs: DL
Posts: 50
Originally Posted by flugvergnugen
just canceled 2 tickets into travel funds that now the system can't find...
CS rep had to submit a form for me.
macatak911 is offline  
Old Jan 5, 2020, 2:28 pm
  #110  
 
Join Date: Apr 2004
Location: CA
Posts: 1,304
Can you cancel the ticket within 24hr and still get the credit?
kaiotes is online now  
Old Jan 5, 2020, 2:53 pm
  #111  
Original Poster
 
Join Date: Feb 2019
Posts: 5,856
Originally Posted by kaiotes
Can you cancel the ticket within 24hr and still get the credit?
I wish people would be specific when making these types of posts that I see all the time.

Are you asking if you can cancel and get the refund back to your credit card OR if you can cancel and hold the funds for future travel use?
Sandeep1 is offline  
Old Jan 5, 2020, 3:08 pm
  #112  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by Sandeep1
I wish people would be specific when making these types of posts that I see all the time.

Are you asking if you can cancel and get the refund back to your credit card OR if you can cancel and hold the funds for future travel use?
for those folks that wanted to cancel within 24 hr, it's likely a given that look for a refund to CC...

the answer is likely a 'no', b/c the charge is still pending or not yet posted
danhouston is offline  
Old Jan 5, 2020, 3:41 pm
  #113  
 
Join Date: Aug 2019
Posts: 30
Originally Posted by danhouston
for those folks that wanted to cancel within 24 hr, it's likely a given that look for a refund to CC...

the answer is likely a 'no', b/c the charge is still pending or not yet posted
You can cancel immediately after purchase and select Hold for Future Use. It will work.
soldja is offline  
Old Jan 5, 2020, 6:27 pm
  #114  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by soldja
You can cancel immediately after purchase and select Hold for Future Use. It will work.
soldja, u didn't understand or answer the kaiotes' question or intention; the credit inquired for is amex's not wn's

Last edited by danhouston; Jan 5, 2020 at 6:39 pm
danhouston is offline  
Old Jan 5, 2020, 7:26 pm
  #115  
 
Join Date: Aug 2019
Posts: 30
Originally Posted by danhouston
soldja, u didn't understand or answer the kaiotes' question or intention; the credit inquired for is amex's not wn's
Thanks. I was talking about getting the Amex credit (given it's what this thread is about). But I don't want to add confusion at this point, so I'll just hold off.
soldja is offline  
Old Jan 5, 2020, 7:53 pm
  #116  
 
Join Date: Jul 2017
Posts: 7
Originally Posted by OutofToiletPaper
The recommendation is to wait a few hours or even 24 hours after selecting airline before purchasing the ticket.
Yeah, damn I should have as nothing is posted even today. I think I won't get reimbursed for 2019 then. Let this be an example for anyone else to wait at least 24 hours after selecting an airline
Tim Pham is offline  
Old Jan 5, 2020, 8:31 pm
  #117  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by Tim Pham
Yeah, damn I should have as nothing is posted even today. I think I won't get reimbursed for 2019 then. Let this be an example for anyone else to wait at least 24 hours after selecting an airline
a chat asking for a manual adj wouldn't hurt; worked for me before
danhouston is offline  
Old Jan 5, 2020, 8:47 pm
  #118  
Original Poster
 
Join Date: Feb 2019
Posts: 5,856
Originally Posted by Tim Pham
Yeah, damn I should have as nothing is posted even today. I think I won't get reimbursed for 2019 then. Let this be an example for anyone else to wait at least 24 hours after selecting an airline
Hit or miss. In past years, I always bought tickets a few seconds after selecting airline and never had an issue.
Sandeep1 is offline  
Old Jan 5, 2020, 9:36 pm
  #119  
 
Join Date: Feb 2012
Posts: 44
Originally Posted by soldja
You can cancel immediately after purchase and select Hold for Future Use. It will work.
I'm confused. What's the benefit of canceling immediately then? Isn't this the same result as canceling in a few days?

Hold for Future use = Southwest credit, correct?
cliff1127 is offline  
Old Jan 5, 2020, 10:28 pm
  #120  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Originally Posted by kaiotes
Can you cancel the ticket within 24hr and still get the credit?
Originally Posted by cliff1127
I'm confused. What's the benefit of canceling immediately then? Isn't this the same result as canceling in a few days?

Hold for Future use = Southwest credit, correct?
read more prior posts of potential risks and why people do it, plus this:
https://upgradedpoints.com/how-to-ca...uthwest-flight

and this:
https://www.southwest.com/html/custo...-info-pol.html

Last edited by GundamWing01; Jan 5, 2020 at 10:45 pm
GundamWing01 is offline  


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