Amex Offers (fka Sync Offers) (2020 - 2021)
Mar 16, 2021, 2:56 pm
#1441
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I got a $100 off $100 offer on my Amex Platinum card for Dell which I took advantage of in late Jan. I immediately received a notification that I had used my offer. The product just shipped and billed a few days ago. How long should I wait for the $100 credit before following up with Amex?
Mar 22, 2021, 8:20 pm
#1442
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,352
Just used a $15 off of $75 at Pikes Nursery today. Got the confirmation email immediately.
Mar 23, 2021, 1:12 am
#1443
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
Anyone else had any luck with the $15 wireless credits on select business cards? I used my card to prepay google fi two months in a row and it shows as google fi on my statement but no credit. This is not wholly surprising as google fi has always been difficult with amex credits. The surprising thing is how much Amex agents are refusing to manually credit:
"Nikki - 12:03 AM Google Fi (only merchant number 4045974169 will receive wireless credits)
Nikki - 12:03 AM however the charge you made is with 1047161427 merchant number "
My prepayment towards my google fi bill definitely qualifies according to the terms of the offer. Twice now, agents have pushed back hard against manually crediting. I feel like Amex customer service has really gone downhill recently. They have escalated a complaint but I'm not holding my breath.
"Nikki - 12:03 AM Google Fi (only merchant number 4045974169 will receive wireless credits)
Nikki - 12:03 AM however the charge you made is with 1047161427 merchant number "
My prepayment towards my google fi bill definitely qualifies according to the terms of the offer. Twice now, agents have pushed back hard against manually crediting. I feel like Amex customer service has really gone downhill recently. They have escalated a complaint but I'm not holding my breath.
Mar 23, 2021, 1:54 am
#1444
Join Date: Feb 2012
Posts: 4,477
Here's an excerpt from OFFER TERMS:
Additional terms and restrictions apply. Merchants are assigned codes based on what they primarily sell. A purchase will not be eligible if the merchant's code is not eligible.
So manual overrides are a favor, and may not continue indefinitely.
Mar 23, 2021, 2:13 am
#1445
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,788
Anyone else had any luck with the $15 wireless credits on select business cards? I used my card to prepay google fi two months in a row and it shows as google fi on my statement but no credit. This is not wholly surprising as google fi has always been difficult with amex credits. The surprising thing is how much Amex agents are refusing to manually credit
Mar 23, 2021, 11:22 am
#1446
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,838
On Google Fi, I recently switched it to my Ink Cash as it now earns 5X. Pretty sure I last experimented with that last year and it didn’t trigger the 5X earnings at the time. Not a huge win, but it all adds up.
Mar 23, 2021, 11:33 am
#1447
Join Date: May 2002
Location: PDX
Programs: AA LT Plat, Bonvoy LTTit
Posts: 295
I had fi in 2020
And I got the credit then, switched to tmobile at some point and no problem getting credits on marriott buisness card
Mar 23, 2021, 12:07 pm
#1448
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
I've given up on Google Fi crediting. It's been over a month, and 2 weeks, from my Feb and March charges on my Hilton and DL Gold Biz cards and none of the 4 have credited. I don't feel like expending the energy to fight Amex over them, waiting the "8-12 weeks," and I'm doing some fairly obvious MS on the Hilton Biz for the FNC, so I don't want eyes on my account. I'm just going to gift my Mom $10 x2 to her AT&T account every month since that should work for the credit.
The Card Member’s transaction does NOT qualify because it is a Google Fi transaction and it is not considered to be its own standalone wireless service/provider because it is operated by Sprint, T-Mobile, and US Cellular. Per the offer Terms, “Starting from the time you enroll through December 31, 2021 (“Purchase Period”), you will earn one $15 statement credit each month after spending $15 or more on combined eligible purchases of monthly wireless telephone services purchased directly from U.S. service providers with your Marriott Bonvoy Business™ American Express® Card during the Purchase Period, up to a total of $165 in statement credits. The following purchases are excluded: purchases of hardware or repair services; purchases from authorized retailers, resellers or third-party sellers; purchases of bundled services offered by wireless companies for TV, Internet and VoIP; and purchases of VoIP services.
Mar 23, 2021, 12:20 pm
#1449
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
Add to the Wallet of Mint Mobile triggers the credit - Mint Mobile is the same type of operator as Google Fi, being a "Mobile Virtual Network Operator" using T-Mobile network, does not fit the T&Cs, yet the $10 and $5 adds done on same day trigger the $15 credit. (Mint only has $5, $10 and $20 to choose from).
In Feb the $10 and $5 were not done on same day but the $15 credit posted after 2nd add to bring the total to $15+ (there is $0.50 surcharge on each load).
In Mar I added $10 and $5 on same day. $15 credit posted the same day the charges posted.
Will do the same in April and the following months.
In Feb the $10 and $5 were not done on same day but the $15 credit posted after 2nd add to bring the total to $15+ (there is $0.50 surcharge on each load).
In Mar I added $10 and $5 on same day. $15 credit posted the same day the charges posted.
Will do the same in April and the following months.
Mar 24, 2021, 10:44 am
#1450
Join Date: Dec 2003
Location: Washington, DC
Programs: Hyatt Globalist, AA Executive Platinum
Posts: 1,932
I got a pretty nice double dip on Lowe’s spending. I spent about $700 there, and got $70 back from the 10% offer plus $25 from the BBP $500+ offer.
Mar 24, 2021, 1:29 pm
#1451
Join Date: Feb 2012
Posts: 4,477
Nice, did you buy an appliance or GC combo? Yesterday I also succeeded in placing a $500+ order. For some reason that required approvals from 2 managers. Lowe's managers wear a barcoded card pendant around their necks. And my cashier had to get those managers close enough to scan their barcodes to signify approvals. Fortunately the managers were rather indifferent and offered no objections.
Mar 24, 2021, 5:07 pm
#1452
Join Date: Dec 2003
Location: Washington, DC
Programs: Hyatt Globalist, AA Executive Platinum
Posts: 1,932
Nice, did you buy an appliance or GC combo? Yesterday I also succeeded in placing a $500+ order. For some reason that required approvals from 2 managers. Lowe's managers wear a barcoded card pendant around their necks. And my cashier had to get those managers close enough to scan their barcodes to signify approvals. Fortunately the managers were rather indifferent and offered no objections.
Mar 25, 2021, 4:08 pm
#1453
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
Nice, did you buy an appliance or GC combo? Yesterday I also succeeded in placing a $500+ order. For some reason that required approvals from 2 managers. Lowe's managers wear a barcoded card pendant around their necks. And my cashier had to get those managers close enough to scan their barcodes to signify approvals. Fortunately the managers were rather indifferent and offered no objections.
Last Monday the store manager was somewhere inside the store but the cashier was able to locate him over intercom and told him which checkout lane required his approval. He just sent approval to the POS we were at to finalize the transaction.
The Lowes I go to on each year's AMEX offer, never has any issue selling GCs. Dont even ask to see ID. So this is a system wide POS hard-coded update and not individual store policy.
Mar 25, 2021, 7:17 pm
#1454
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,846
Finally purchased a $100 Delta Gift Card from Best Buy. Purchased it online on 3/23/21 for delivery, received the congrats email and then the following day it posted to Amex including the $100 credit. And today 3/25/21 it was delivered. That was super quick!
Mar 25, 2021, 7:54 pm
#1455
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Same. Next day credit after the charge posed for a $50 Delta gift card.