Jan 11, 2020, 10:02 am
Last edit by: mia
American Express (USA)Trip Cancellation or Interruption terms:
https://www.americanexpress.com/us/c...ion-terms.html
American Express (USA) Trip Delay terms:
https://www.americanexpress.com/us/c...rip-delay.html
https://www.americanexpress.com/us/c...ion-terms.html
American Express (USA) Trip Delay terms:
https://www.americanexpress.com/us/c...rip-delay.html
Amex (USA) adding trip delay and cancellation coverage to select cards
Nov 6, 2019, 7:41 am
#91
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
https://www.americanexpress.com/us/c...ion-terms.html
Covered Trip means a period of round-trip travel to one or more destinations other than an Eligible
Traveler’s place of residence at the time of departure where: (1) The Eligible Traveler departs by
Common Carrier to begin the period of round-trip travel; (2) the period of round-trip travel ends when
the Eligible Traveler returns by Common Carrier to the place of departure; (3) the period of round-trip
travel does not exceed three hundred sixty-five (365) days away from the Eligible Traveler’s place of
residence at the time of departure; and (4) the Eligible Traveler charges the full amount of the cost of
transportation by Common Carrier(s) to your Covered Card. The period of round-trip travel may consist
of roundtrip, one-way, or combinations of roundtrip and one-way tickets with Common Carrier(s).
Traveler’s place of residence at the time of departure where: (1) The Eligible Traveler departs by
Common Carrier to begin the period of round-trip travel; (2) the period of round-trip travel ends when
the Eligible Traveler returns by Common Carrier to the place of departure; (3) the period of round-trip
travel does not exceed three hundred sixty-five (365) days away from the Eligible Traveler’s place of
residence at the time of departure; and (4) the Eligible Traveler charges the full amount of the cost of
transportation by Common Carrier(s) to your Covered Card. The period of round-trip travel may consist
of roundtrip, one-way, or combinations of roundtrip and one-way tickets with Common Carrier(s).
Nov 6, 2019, 8:17 am
#92
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 625
Nov 6, 2019, 8:23 am
#93
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 625
Link to terms with cards offering $500/6 hour delay:
https://www.americanexpress.com/cont...aim_6hours.pdf
Link to terms with cards offering $300/12 hour delay:
https://www.americanexpress.com/cont...im_12hours.pdf
https://www.americanexpress.com/cont...aim_6hours.pdf
Link to terms with cards offering $300/12 hour delay:
https://www.americanexpress.com/cont...im_12hours.pdf
Nov 6, 2019, 12:17 pm
#94
Join Date: Apr 2014
Posts: 1,637
A. To get coverage:
You must charge the full amount of a Covered Trip to your Covered Card or in combination with your
Covered Card and accumulated points on your Eligible Account or redeemable certificates, vouchers,
coupons, or discounts awarded from a frequent flyer program or similar program.
You must charge the full amount of a Covered Trip to your Covered Card or in combination with your
Covered Card and accumulated points on your Eligible Account or redeemable certificates, vouchers,
coupons, or discounts awarded from a frequent flyer program or similar program.
Nov 6, 2019, 1:03 pm
#97
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,823
I wonder why they make it so complicated. To find ways to deny claims?
Let’s say I buy my outbound flight with my Amex card and my return with Chase UR. A travel delay/interruption occurs on the outbound. Will they ask me for proof of a return that is paid for by Amex card? If so, can I just “buy” a second return and cancel it after filing the claim? Will that be insurance fraud?
Let’s say I buy my outbound flight with my Amex card and my return with Chase UR. A travel delay/interruption occurs on the outbound. Will they ask me for proof of a return that is paid for by Amex card? If so, can I just “buy” a second return and cancel it after filing the claim? Will that be insurance fraud?
Nov 6, 2019, 1:46 pm
#98
Join Date: Jul 2015
Posts: 1,028
I wonder why they make it so complicated. To find ways to deny claims?
Let’s say I buy my outbound flight with my Amex card and my return with Chase UR. A travel delay/interruption occurs on the outbound. Will they ask me for proof of a return that is paid for by Amex card? If so, can I just “buy” a second return and cancel it after filing the claim? Will that be insurance fraud?
Let’s say I buy my outbound flight with my Amex card and my return with Chase UR. A travel delay/interruption occurs on the outbound. Will they ask me for proof of a return that is paid for by Amex card? If so, can I just “buy” a second return and cancel it after filing the claim? Will that be insurance fraud?
2. Probably.
Who knows. Is it that big of a deal to use Amex both ways? I guess someone could game it by filing claims for two companies and get double the reimbursement.
Nov 10, 2019, 11:15 am
#99
Join Date: Dec 2003
Location: NYC
Posts: 6,425
If I'm reading this correctly, if you charge a round trip (out and back to the origin by common carrier) to the Amex Platinum and death or sickness of the travelers or a member of one of their immediate families causes cancellation of all or part of the trip, then Amex will reimburse the cost of non-refundable charges, up to $10,000/trip and $20,000/12 months, subject to a number of reasonable conditions.
Nov 13, 2019, 4:05 pm
#100
Join Date: Jul 2000
Posts: 3,746
Here's an interesting term:
"Coverage is limited as follows:
• $500 per Covered Trip; and
• 2 claims per Covered Card per 12 consecutive month period."
So, if you have a delay that causes you to spend money on meals but no hotel expense - do you burn one of your two claims per year on that, or do you save it for when you would need meals and a taxi and a hotel?
"Coverage is limited as follows:
• $500 per Covered Trip; and
• 2 claims per Covered Card per 12 consecutive month period."
So, if you have a delay that causes you to spend money on meals but no hotel expense - do you burn one of your two claims per year on that, or do you save it for when you would need meals and a taxi and a hotel?
Nov 13, 2019, 4:08 pm
#101
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 625
Here's an interesting term:
"Coverage is limited as follows:
• $500 per Covered Trip; and
• 2 claims per Covered Card per 12 consecutive month period."
So, if you have a delay that causes you to spend money on meals but no hotel expense - do you burn one of your two claims per year on that, or do you save it for when you would need meals and a taxi and a hotel?
"Coverage is limited as follows:
• $500 per Covered Trip; and
• 2 claims per Covered Card per 12 consecutive month period."
So, if you have a delay that causes you to spend money on meals but no hotel expense - do you burn one of your two claims per year on that, or do you save it for when you would need meals and a taxi and a hotel?
Nov 13, 2019, 6:26 pm
#102
Original Poster
Join Date: May 2005
Location: Los Angeles
Posts: 600
Here's an interesting term:
"Coverage is limited as follows:
• $500 per Covered Trip; and
• 2 claims per Covered Card per 12 consecutive month period."
So, if you have a delay that causes you to spend money on meals but no hotel expense - do you burn one of your two claims per year on that, or do you save it for when you would need meals and a taxi and a hotel?
"Coverage is limited as follows:
• $500 per Covered Trip; and
• 2 claims per Covered Card per 12 consecutive month period."
So, if you have a delay that causes you to spend money on meals but no hotel expense - do you burn one of your two claims per year on that, or do you save it for when you would need meals and a taxi and a hotel?
Nov 13, 2019, 6:30 pm
#103
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
There are two documents:
Trip Cancellation or Interruption: https://www.americanexpress.com/cont...rup_sample.pdf
Trip Delay:
https://www.americanexpress.com/cont...aim_6hours.pdf
Trip Cancellation or Interruption: https://www.americanexpress.com/cont...rup_sample.pdf
Trip Delay:
https://www.americanexpress.com/cont...aim_6hours.pdf
Nov 14, 2019, 9:30 am
#105
Join Date: May 2010
Programs: AA Pro;Ritz Carlton Ambassador;Hilton Silver: SPG Gold
Posts: 111
Some of terms strike me. For Trip Interruption, it specifies Economy Class only. And for Trip Delay $500, it seems to be up to $500 for the entire trip and not $500 per eligible traveler. What if there are more eligible travelers on a trip?