New (2019) Membership Rewards Summary [Consolidated]
Jul 13, 19, 9:04 am
#1
Original Poster
Join Date: Mar 2013
Posts: 365
New (2019) Membership Rewards Summary [Consolidated]
One glitch of the new screen I’ve noticed is that if you have multiple cards with the same pst 5 digits the card filter doesn’t work.
My Gold and BBP have the same last 5 and charges are commingled but if I can switch to my Everyday or BCP without any commingling.
My Gold and BBP have the same last 5 and charges are commingled but if I can switch to my Everyday or BCP without any commingling.
Jul 14, 19, 10:59 pm
#2
Join Date: Mar 2018
Programs: AS MVP Gold, Marriott Gold, IHG Gold, Hilton Gold, Hertz Five Star
Posts: 90
Not sure how the pending points are calculated now -- seems like every transaction that is posted(even before statement coming out) will be added to the pending points.
Jul 19, 19, 9:04 am
#4
Join Date: Jul 2018
Posts: 224
Originally Posted by josephstern
Can anyone figure out how to download their history in this new interface?
I'd like to dump mine into Excel to figure out how many points I'm missing.
I'd like to dump mine into Excel to figure out how many points I'm missing.
Jul 20, 19, 10:32 am
#5
Join Date: Jul 2010
Posts: 363
Since AMEX changed over to the new MR site...has anyone seen any MR points "EARNED" in July 2019? My point balance keeps going up but I cannot tell why and from where...pretty odd and not a super user experience:
My July statements are closing right now so maybe that's why...but just weird to see the actual points balance change without seeing the corresponding earned line item
My July statements are closing right now so maybe that's why...but just weird to see the actual points balance change without seeing the corresponding earned line item
Jul 20, 19, 11:29 am
#6
Join Date: Nov 2016
Posts: 156
Originally Posted by lax01
Since AMEX changed over to the new MR site...has anyone seen any MR points "EARNED" in July 2019? My point balance keeps going up but I cannot tell why and from where...pretty odd and not a super user experience:
My July statements are closing right now so maybe that's why...but just weird to see the actual points balance change without seeing the corresponding earned line item
My July statements are closing right now so maybe that's why...but just weird to see the actual points balance change without seeing the corresponding earned line item
it also looks like points post on a transaction basis now after you pay the statement off, not a lump sum for each statement.
Last edited by cplush; Jul 20, 19 at 12:11 pm
Jul 21, 19, 11:08 am
#7
Join Date: Jul 2010
Posts: 363
Originally Posted by cplush
i had that and changed to the month view to june, thats when the charges were made on my most recent statement. they are all listed there individually. the BP bonus points are being shown as earned in july for me.
it also looks like points post on a transaction basis now after you pay the statement off, not a lump sum for each statement.
it also looks like points post on a transaction basis now after you pay the statement off, not a lump sum for each statement.
I think the Pending is now un-necessary confusing and should be moved out of your ACTUAL transactions list - or at the very least, this should be grouped by statement and not calendar month
Jul 23, 19, 11:34 am
#9
Join Date: Nov 2017
Posts: 62
New MR Portal
Has anyone figured out how to track the monthly statement number of points that were/should be credited to an account through the new portal? In the old portal, they summarized the number of points that should be credited by cardholder for the monthly statement period (which differs from the calendar monthly period that you can now show on the new portal). Now, there doesn't seem to be a way to do it unless I manually compare one calendar month at a time and try to patch 2 months together to get to the monthly statement period. There doesn't even seem to be a place where they show the amount of points earned on the monthly statement.
This makes is super hard to escalate and show them there is an error.
This makes is super hard to escalate and show them there is an error.
Jul 23, 19, 11:44 am
#10
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 38,408
Moderator action
I have moved rccsd's question into the thread where there is already some discussion of the new Membership Rewards (USA) interface. When time permits I will split the thread, with a better title.
Jul 23, 19, 2:10 pm
#11
Join Date: Jul 2010
Posts: 363
Originally Posted by mia
I have moved rccsd's question into the thread where there is already some discussion of the new Membership Rewards (USA) interface. When time permits I will split the thread, with a better title.
Jul 24, 19, 10:42 am
#14
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 38,408
Originally Posted by cphurley
.... lists out EVERY single transaction from all your cards ...
Jul 24, 19, 1:55 pm
#15
Join Date: Apr 2003
Location: ORD
Programs: AA ExPlat (2MM), SPG LT Plat, United 1k
Posts: 262
Originally Posted by mia
You can filter the view to display only one card (bug if you have more than one card with same five digit ending), and each entry displays a 2X, 3X, 4X or 5X icon if bonus points were earned. It would be better if the transactions could be displayed by statement cycle rather than calendar month, and if there were period totals. However, if you have paid your most recent statement balance, and if you set the date to the current month (July 2019) you can use the Status setting to toggle between points Earned on the most recent statement, and points Pending from the current period.
