Delta Amex Plat only posted 70k, not 75k bonus miles.

Old Jun 2, 19, 11:38 am
  #1  
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Join Date: Mar 2016
Location: SE MI
Programs: DL SM, DL Amex Plat, Hilton Silver
Posts: 232
Delta Amex Plat only posted 70k, not 75k bonus miles.

Just hit a threshold for a new Delta Amex Plat card and got 5000 MQMsm my $100 statement credit (earlier), and 70,000 miles. However T&Cs (and Amex customer service) agree the promotion was for 75,000 miles (RDMs).

Amex says they can see the transfer of 75k but obviously I only got 70k. Has anyone else had this happen?

The deposit in my Delta account looked like this:
  • MAY
    29
    2019SKYMILES AMEX COBRAND CREDIT CARD BONUS
    POSTED ON MAY 29 2019MQMs--NOT APPLICABLEMQSs--NOT APPLICABLEMQDs--NOT APPLICABLEBASE MILES--NOT APPLICABLEBONUS MILES23,000+23,000
    TOTAL MILES
  • Account Activity DetailMAY
    29
    2019SKYMILES AMEX COBRAND CREDIT CARD BONUS
    POSTED ON MAY 29 2019MQMs--NOT APPLICABLEMQSs--NOT APPLICABLEMQDs--NOT APPLICABLEBASE MILES--NOT APPLICABLEBONUS MILES47,000+47,000
    TOTAL MILES

griffy208 is offline  
Old Jun 2, 19, 3:22 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, SPG Gold, MR Gold, Nat'l Exec Elite, Avis Presidents Club
Posts: 15,084
Are you sure the line item with your 5,000 MQMs didnít also include 5,000 bonus miles too?
javabytes is offline  

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