AMEX Priority Pass will exclude Restaurants (August 2019)
Jul 29, 2019, 2:00 pm
#361
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
I get the impression this is a more global change, however I am not certain.
Disappointing, I departed STL yesterday on United and there are no lounge options for PP at that end of the terminal. That is the only airport where I use this benefit.
My guess is the other credit card companies will follow AMEX on this and eventually PP will just drop the restaurants from their program.
Disappointing, I departed STL yesterday on United and there are no lounge options for PP at that end of the terminal. That is the only airport where I use this benefit.
My guess is the other credit card companies will follow AMEX on this and eventually PP will just drop the restaurants from their program.
Jul 29, 2019, 2:16 pm
#362
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
Jul 30, 2019, 12:33 pm
#363
Join Date: Apr 2005
Location: Boston, MA
Programs: SPG Plat, PC Plat, AA ExPlat, LT Gold
Posts: 1,892
Ugh, tell me about it. I ran into the same thing at the Alaska Lounge at LAX "not accepting PP at this time". This was right when they opened! Yet they were still taking people in, albeit Alaska Lounge members and Alaska CC holders. I even asked about buying my way in but no go without the CC!
Jul 30, 2019, 1:01 pm
#364
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
Ugh, tell me about it. I ran into the same thing at the Alaska Lounge at LAX "not accepting PP at this time". This was right when they opened! Yet they were still taking people in, albeit Alaska Lounge members and Alaska CC holders. I even asked about buying my way in but no go without the CC!
Jul 30, 2019, 1:33 pm
#365
Join Date: Apr 2005
Location: Boston, MA
Programs: SPG Plat, PC Plat, AA ExPlat, LT Gold
Posts: 1,892
Yeah, that's the annoying part. I had a discussion with the lounge agent about it, who could get in, what options available but her math didn't seem to make sense. And this was right early when they opened - plenty of space! They just don't want PP moochers in there.
Jul 30, 2019, 1:38 pm
#366
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
https://www.headforpoints.com/2019/0...-pass-changes/
Aug 1, 2019, 9:16 am
#367
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Canada is now officially included in the exclusion
Got an email from Priority Pass overnight breaking the news that the restaurant benefits "... are no longer part of your Priority Pass complimentary membership plan."
Very disappointed that they waited until the benefit was expired to get in touch. I'll cancel my supplementary Plat card as a consequence, and apply the savings to some airport restaurant meals next year.
Very disappointed that they waited until the benefit was expired to get in touch. I'll cancel my supplementary Plat card as a consequence, and apply the savings to some airport restaurant meals next year.
Aug 1, 2019, 10:11 am
#368
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,642
Got an email from Priority Pass overnight breaking the news that the restaurant benefits "... are no longer part of your Priority Pass complimentary membership plan."
Very disappointed that they waited until the benefit was expired to get in touch. I'll cancel my supplementary Plat card as a consequence, and apply the savings to some airport restaurant meals next year.
Very disappointed that they waited until the benefit was expired to get in touch. I'll cancel my supplementary Plat card as a consequence, and apply the savings to some airport restaurant meals next year.
Aug 1, 2019, 12:58 pm
#370
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
Aug 1, 2019, 1:03 pm
#371
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Aug 1, 2019, 1:16 pm
#372
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,642
And there are also laws against bait advertising/bait and switch. Which way a court would interpret this if it goes to small claims is anyone's guess, but I'm guessing Amex would probably just refund the pro-rated AF to avoid bad publicity.
Aug 1, 2019, 8:47 pm
#373
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,952
Might have been the last one to use this benefit with the AMEX Plat (unless someone went to Capers late last night in PDX) as I was finally able to stop at P.F. Chang's right before close (card run at 11:10 PM or so). Sad I never was able to use this location before... was tasty after a week in Mexico 
Aug 1, 2019, 10:28 pm
#374
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,642
Might have been the last one to use this benefit with the AMEX Plat (unless someone went to Capers late last night in PDX) as I was finally able to stop at P.F. Chang's right before close (card run at 11:10 PM or so). Sad I never was able to use this location before... was tasty after a week in Mexico
1) P.F. Chang's @ PHX
2) P.F. Chang's @ LAX
3) SF Giants Clubhouse @ SFO
This happened only because AZ doesn't observe DST and its local time is the same as Pacific Time right now. Had this happened with California on standard time, (2) and (3) would have closed an hour later than (1).
Aug 1, 2019, 10:46 pm
#375
Join Date: Sep 2008
Posts: 7,875
Thanks! It lists it there on the main screen with all your benefits. And lots of other useful info too!
