Centurion Card (UK)
Feb 17, 2019, 2:57 am
#31
Join Date: Jan 2019
Posts: 16
Here are some pics of the package the cards come in. As you can see from the pics there are three card slots - Centurion Titanium + Centurion Plastic + Centurion Titanium Supplementary. Packaging feels nice and special. Very nice touch from Amex.
Last edited by ragsk; Feb 17, 2019 at 3:08 am
Feb 17, 2019, 8:55 am
#32
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
The metal American Express contactless cards issued in the USA are made of two layers, a plastic layer bonded to the back of the metal. The contactless hardware is in the plastic layer, and the feature will only work if the back of the card is facing the sensor.
Feb 17, 2019, 5:00 pm
#33
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Mar 3, 2019, 2:17 am
#35
Join Date: Jan 2019
Posts: 16
Mar 3, 2019, 2:31 am
#36
Join Date: Jan 2019
Posts: 16
I am not sure about different hurdles in different countries but in the hope of providing some clarity here is how/why i got offered it:
I have have had a British Airways American Express points card for about 10 years
I used my BA card day in day out for everything. Really punish it - travel, london tube, coffees, shopping, gifts, holidays, jewellery, watches, restaurants, wine, branded clothes, theatre, shows, musicals etc etc. I probably averaged about £30-£35k+ per month on the card. That is without any corporate or company spend - all personal and its hugely diversified and varied.
I never asked them for a Centurion once. Wasn't even on my radar. Got offered it (informal telephone discussion) about 2 years ago and turned it down on the basis that I felt the charges were OTT. Then got offered it again more recently and accepted - I had direct experience of the Centurion service last year when I got stuck in Amsterdam airport due to fog and one of my friends had the card and used it to expedite us out of there and back to London. I was impressed. So when they offered it to me again, I remembered the Amsterdam experience and thought why the heck not !
I have have had a British Airways American Express points card for about 10 years
I used my BA card day in day out for everything. Really punish it - travel, london tube, coffees, shopping, gifts, holidays, jewellery, watches, restaurants, wine, branded clothes, theatre, shows, musicals etc etc. I probably averaged about £30-£35k+ per month on the card. That is without any corporate or company spend - all personal and its hugely diversified and varied.
I never asked them for a Centurion once. Wasn't even on my radar. Got offered it (informal telephone discussion) about 2 years ago and turned it down on the basis that I felt the charges were OTT. Then got offered it again more recently and accepted - I had direct experience of the Centurion service last year when I got stuck in Amsterdam airport due to fog and one of my friends had the card and used it to expedite us out of there and back to London. I was impressed. So when they offered it to me again, I remembered the Amsterdam experience and thought why the heck not !
May 11, 2019, 3:28 am
#38
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
May 18, 2019, 6:17 am
#39
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Recent Centurion Relationship Manager experiences? (UK)
Considering the UK card but can't seem to find an updated description of how good the relationship managers? The platinum concierge has been a big disappointment overall - is the concierge rm more of the same? Can they help book travel or suggest restaurant ideas for example?
May 18, 2019, 10:27 am
#40
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
I started a new thread but has anyone here any good recent experience w the relationship managers? https://www.flyertalk.com/forum/amer...iences-uk.html
May 18, 2019, 1:20 pm
#41
Join Date: Dec 2018
Programs: *A G, HHonors Gold, Marriot Gold, Skywards Silver
Posts: 23
Considering the UK card but can't seem to find an updated description of how good the relationship managers? The platinum concierge has been a big disappointment overall - is the concierge rm more of the same? Can they help book travel or suggest restaurant ideas for example?
May 18, 2019, 1:37 pm
#42
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
The platinum one was generally not good at proactive suggestions and seems to be outsourced to USA at some times of day. They did get eventual bookings but usually require a call then a follow up call afterward which was disappointing.
May 18, 2019, 2:15 pm
#43
Join Date: Dec 2018
Programs: *A G, HHonors Gold, Marriot Gold, Skywards Silver
Posts: 23
I would be curious to curious to know how the Cent concierge is, and if it’s worth the price!
May 19, 2019, 3:16 am
#44
Original Poster
Join Date: Aug 2007
Location: London
Programs: BA GfL & GGL, LH Sen, EK & VS Gold, Amex Cent
Posts: 1,719
Mine is great, but like all concierges you need to know their strengths. Flight/hotel reservations, restaurants in the Centurion program, event bookings which have Amex relationships, then of course its great. Outside of that its simply asking someone to do something for you. They have lists of restaurants and bars but its not like they personally necessarily know a place etc.
May 19, 2019, 3:56 am
#45
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Mine is great, but like all concierges you need to know their strengths. Flight/hotel reservations, restaurants in the Centurion program, event bookings which have Amex relationships, then of course its great. Outside of that its simply asking someone to do something for you. They have lists of restaurants and bars but its not like they personally necessarily know a place etc.