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AMEX Platinum Losing Boingo [USA]

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AMEX Platinum Losing Boingo [USA]

   
Old Mar 6, 2019, 11:20 pm
  #16  
Xlr
 
Join Date: Feb 2011
Location: San Francisco, CA
Programs: Amex Platinum, Chase Sapphire Reserve
Posts: 806
I've used this less than five times.

Sad to see benefits go, but I'm not surprised they are reducing benefits on Plat.
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Old Mar 7, 2019, 3:11 pm
  #17  
 
Join Date: Aug 2005
Posts: 389
Originally Posted by dw
Interestingly it’s already gone from the list of benefits for my Plat when I log in to my AMEX account, but still shows up under my SPG/Bonvoy cards.
Is there any way to sign up for this benefit before April 30, that anyone know of? Like a direct link, since it has disappeared from the benefits page?

Thanks,
saunders111
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Old Mar 7, 2019, 5:51 pm
  #18  
 
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
I would imagine this benefit was on the whole a limited use benefit. Most major airports have either exited the Boingo contracts entirely or alternatively have added a "free" tier.

Add to the this the number of airports which have SkyClub and/or Priority Pass locations, and this becomes an even more limited benefit.

I think it has more to say about the future of Boingo than anything else...
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Old Mar 7, 2019, 6:44 pm
  #19  
 
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,650
Originally Posted by cfabar1
I would imagine this benefit was on the whole a limited use benefit. Most major airports have either exited the Boingo contracts entirely or alternatively have added a "free" tier.

Add to the this the number of airports which have SkyClub and/or Priority Pass locations, and this becomes an even more limited benefit.

I think it has more to say about the future of Boingo than anything else...
This is exactly how I feel as well. I signed up for this benefit about two years ago, and I can't remember the last time I used it, so I won't miss it. I suspect usage, overall, was pretty low, and that might be why it's being discontinued... there are just plenty of WiFi options available these days.
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Old Mar 7, 2019, 7:24 pm
  #20  
Original Poster
 
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
Originally Posted by saunders111
Is there any way to sign up for this benefit before April 30, that anyone know of? Like a direct link, since it has disappeared from the benefits page?

Thanks,
saunders111
I think you can still do it on the Boingo site directly.

https://amex.boingo.com
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Old Mar 7, 2019, 7:27 pm
  #21  
abk
 
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,079
Originally Posted by dw
Interestingly it’s already gone from the list of benefits for my Plat when I log in to my AMEX account, but still shows up under my SPG/Bonvoy cards.
i am still seeing this also.
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Old Mar 8, 2019, 12:14 pm
  #22  
 
Join Date: Jan 2000
Posts: 3,021
Originally Posted by cfabar1
I would imagine this benefit was on the whole a limited use benefit. Most major airports have either exited the Boingo contracts entirely or alternatively have added a "free" tier.

Add to the this the number of airports which have SkyClub and/or Priority Pass locations, and this becomes an even more limited benefit.

I think it has more to say about the future of Boingo than anything else...
For me Boingo is indispensable internationally. They have roaming agreements with most providers so wherever I am I can get on WiFi seamlessly.
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Old Mar 8, 2019, 12:20 pm
  #23  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,421
Well that's a bummer. I know many airports now have free wi-fi, but not all! And in some airports the Boingo was faster than the free, another part of the perk.

Thanks for reporting.
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Old Mar 8, 2019, 7:21 pm
  #24  
FlyerTalk Evangelist
 
Join Date: Mar 2010
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Posts: 19,882
Originally Posted by cfabar1
I would imagine this benefit was on the whole a limited use benefit. Most major airports have either exited the Boingo contracts entirely or alternatively have added a "free" tier.

Add to the this the number of airports which have SkyClub and/or Priority Pass locations, and this becomes an even more limited benefit.

I think it has more to say about the future of Boingo than anything else...
I've never had good experience with free wifi anywhere.
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Old Mar 10, 2019, 8:27 am
  #25  
 
Join Date: Jul 2016
Location: Dallas, TX
Programs: WN A-List Pref, Hilton Diamond, Marriott Gold, IHG Plat
Posts: 460
Originally Posted by cfabar1
I would imagine this benefit was on the whole a limited use benefit. Most major airports have either exited the Boingo contracts entirely or alternatively have added a "free" tier.
Every airport that I've been in over the past week had Boingo (DAL, LAX, KOA, OGG, OAK). I've never had issues with speed on Boingo compared to the free Wifi. Perhaps others feel differently. I still wouldn't necessarily categorize the situation as "most" airports. Anyone have data to back this up?

Originally Posted by cfabar1
Add to the this the number of airports which have SkyClub and/or Priority Pass locations, and this becomes an even more limited benefit.

I think it has more to say about the future of Boingo than anything else...
Priority Pass locations are dying off faster than Boingo locations, in my experience, so I'm not really sure this is much of a point. When you combine that with the (IMO) severe restrictions placed on Skyclubs, I can't really see what point you're making.
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Old Mar 10, 2019, 6:27 pm
  #26  
 
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,267
For me this was a quiet but useful benefit. It is nice to see my phone automatically connect to Boingo especially since my provider (T-Mobile) seems to generally have poor performance in airports, at least in my experience. I will be able to live without it but it was a perk that I actually used.
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Old Mar 11, 2019, 4:03 am
  #27  
Suspended
 
Join Date: Jul 2001
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Posts: 102,095
Originally Posted by alggag
For me this was a quiet but useful benefit. It is nice to see my phone automatically connect to Boingo especially since my provider (T-Mobile) seems to generally have poor performance in airports, at least in my experience. I will be able to live without it but it was a perk that I actually used.
Same here. As someone who is traveling internationally most weeks of the year, the Boingo connectivity’s been super useful to me and only more so as the iOS app has improved tremendously compared to before when it comes to automatically connecting me.
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Old Mar 12, 2019, 9:51 am
  #28  
 
Join Date: Nov 2007
Location: LAX
Programs: Marriott Lifetime Titanium, AA Lifetime Gold, UA Premier Silver
Posts: 188
Bummer, thanks for posting the info. While not something I use all the time, I have used it often enough that I'm sure I'll miss. Hopefully, Amex replaces the benefit with something more useful to more members.
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Old Mar 13, 2019, 7:29 pm
  #29  
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Join Date: Oct 2017
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Posts: 4,009
Damn, this stinks. I use this all the time.
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Old Mar 22, 2019, 2:35 am
  #30  
 
Join Date: Sep 2003
Location: Austin TX USA
Programs: UA life 1K, 2MM; AA Life Pt 3mm; DL nada now!; AS nada now; BA, FD, CX, LH, DD, Amex Pt, Diners
Posts: 950
I think it must be me but I find Boingo useless. First off it doesn't seem to work most of the time. Yeah that's me probably - typical Fortune 20 US computer company engineer. Secondly I have unlimited data on T-mobile anywhere in the world - admittedly slow overseas. 3. All hotels and all airline clubs have free wifi these days. 4. Nearly all airports worldwide have free wifi - don't often use - why would I? 5. My password for Boingo is always out of date / forgotten.

Still sorry to see it go though. A benefit gone up in smoke. Some people on this forum seem to love it. I must be a bozo.
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