Oct 4, 2018, 1:05 pm
Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html
For existing and new cardholders
For new cardholders (Oct 4 2018 and after)
For existing cardholders (Oct 3 2018 or before)
For existing and new cardholders
- Changes below are effective immediately
- 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
- $120 dining credit ($10 monthly in certain restaurants)
- No change
- $100 calendar year airline reimbursement
- Other
- $250 AF (see below for existing cardholders)
- No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
- Metal card (contactless)
- Rose gold card - limited edition until Jan 9 2019
- Regular gold card
For new cardholders (Oct 4 2018 and after)
- You may be able to find targeted/referal 50k/$2k, but first AF is not waived
- Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
- You do not get 2x gas (only for existing cardholders, see below)
For existing cardholders (Oct 3 2018 or before)
- AF will change to $250 for anniversary dates after April 1 2019
- 2x gas will be removed after Oct 2019
- You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.
Feb 13, 2019, 7:17 pm
#1261
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Feb 13, 2019, 8:12 pm
#1262
Join Date: Dec 2009
Posts: 29
Plus, this card doesn't even have a free first year. They got my money, gimme my points!
Feb 15, 2019, 9:12 am
#1264
Join Date: Jan 2016
Posts: 97
Had anyone made a transaction with Resy.com to make a reservation at a restaurant? Will it code as 4x? I am quickly learning that Amex is more strict than CSR. As an example dined at a hotel restaurant only to find out I only get 1x out of it.
Feb 15, 2019, 9:45 am
#1265
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
This is likely because the restaurant uses the hotel's merchant account. Chase Sapphire cards still pay a bonus, not because they are less strict, but because they happen to also have a Travel bonus category which includes hotels.
Feb 15, 2019, 10:13 am
#1266
Join Date: Jan 2016
Posts: 97
Feb 16, 2019, 12:32 pm
#1267
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Yes, they do have popups. See here for an example:
https://www.flyertalk.com/forum/amer...l#post30682919 (starting at post 228)
But it's not clear if those popups are reliable (ie, if you don't get the popup, it still doesn't necessarily mean that you're home free, apparently).
It's targeted offers that sometimes don't have the lifetime language, and that's nothing new. I'm not aware of any public offers without lifetime language.
https://www.flyertalk.com/forum/amer...l#post30682919 (starting at post 228)
But it's not clear if those popups are reliable (ie, if you don't get the popup, it still doesn't necessarily mean that you're home free, apparently).
It's targeted offers that sometimes don't have the lifetime language, and that's nothing new. I'm not aware of any public offers without lifetime language.
Last edited by sdsearch; Feb 16, 2019 at 12:38 pm
Feb 16, 2019, 6:48 pm
#1268
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
U.S. Starbucks card reloads in the Starbucks app paid with the Gold card using Apple Pay. Do they earn the 4x for dining?
Feb 17, 2019, 11:01 am
#1270
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,738
Since 2nd half of 2018. However, not getting a pop up does NOT mean you would indeed get the bonus - there are plenty DPs all over net that even without the pop up, people were still denied the bonus, and the reasons cited, are the same as if the applicant received a Pop Up Warning.
ONLY a targeted offer to a specific individual - these invitations come in either the form of an email or a snail mail or both - all with unique offer codes and the application screen is prefilled with the targeted person's personal data that cannot be altered.
The most often targeted offers seem to be the old PRG, occasionally Plat, as well as various flavors of Delta incl business cards.
Sporadic DPs are buried in the PRG and Delta card threads in case you want to find such.
Upgrade offers especially on HH, seem to be hit or miss - there are reported denials when the life time languate not present.
ONLY a targeted offer to a specific individual - these invitations come in either the form of an email or a snail mail or both - all with unique offer codes and the application screen is prefilled with the targeted person's personal data that cannot be altered.
The most often targeted offers seem to be the old PRG, occasionally Plat, as well as various flavors of Delta incl business cards.
Sporadic DPs are buried in the PRG and Delta card threads in case you want to find such.
Upgrade offers especially on HH, seem to be hit or miss - there are reported denials when the life time languate not present.
Feb 17, 2019, 2:16 pm
#1271
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
Feb 19, 2019, 6:07 pm
#1272
Join Date: Dec 2013
Location: DC
Programs: AA EXP, UA Plat, Marriott Ambassador/Lifetime Plat, Hilton Diamond
Posts: 27
I posted back in January, and finally was able to get back in touch with Amex today after they had emailed me saying they had an update to my dispute.
In short, for all of the Square / Toast items, they said they have re-coded the restaurants so that way when I (or anyone else) goes to them, it should work correctly. I haven't yet tested this as I had all but quit using my card, but it was a very encouraging response.
For some items that credited as restaurant for CSR but were in hospitals, airports, etc. they gave me one-time "courtesy" credits for most of them, though a couple they said they couldn't do. So it's frustrating how it's very different (and more restrictive) than Chase, but I felt they mostly at least tried to work with me.
I have an outstanding request for them to look into a $700 Tock charge.
They also made it clear that whatever is written on the statement as the category (e.g. "Restaurants - restaurants") has nothing to do with what it is coded as in the backend. Makes no sense to me, but there you have it.
In short, for all of the Square / Toast items, they said they have re-coded the restaurants so that way when I (or anyone else) goes to them, it should work correctly. I haven't yet tested this as I had all but quit using my card, but it was a very encouraging response.
For some items that credited as restaurant for CSR but were in hospitals, airports, etc. they gave me one-time "courtesy" credits for most of them, though a couple they said they couldn't do. So it's frustrating how it's very different (and more restrictive) than Chase, but I felt they mostly at least tried to work with me.
I have an outstanding request for them to look into a $700 Tock charge.
They also made it clear that whatever is written on the statement as the category (e.g. "Restaurants - restaurants") has nothing to do with what it is coded as in the backend. Makes no sense to me, but there you have it.
Feb 20, 2019, 4:16 am
#1273
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
Moderator action
General discussion of targeted offers without previous card exclusion has been moved:
How common are targeted offers without once-in-a-lifetime language?
How common are targeted offers without once-in-a-lifetime language?
Feb 20, 2019, 10:06 am
#1274
Join Date: Jul 2010
Posts: 1,223
Data point update from 4x ... it seems like almost-ALL of my restaurants charges in my past statement coded as 4x (Square, TST, etc)...
Only real bar charges didn't code as 4x...ehh, I take that back...I see one Toast charge and one Doordash charge that are 1x
Definitely looks better than launch!
Only real bar charges didn't code as 4x...ehh, I take that back...I see one Toast charge and one Doordash charge that are 1x
Definitely looks better than launch!
Feb 20, 2019, 1:09 pm
#1275
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,268
Tried chatting with Amex about a couple of charges from a restaurant located in a department store that were correctly listed as restaurant charges but only got 1x. Rep apparently had no authority to say anything beyond what I'd paraphrase as the system does what it does and that's just how it is. Pretty lame, and reinforces my decision to go back to CSR for restaurants.
