Oct 4, 2018, 1:05 pm
Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html
For existing and new cardholders
For new cardholders (Oct 4 2018 and after)
For existing cardholders (Oct 3 2018 or before)
For existing and new cardholders
- Changes below are effective immediately
- 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
- $120 dining credit ($10 monthly in certain restaurants)
- No change
- $100 calendar year airline reimbursement
- Other
- $250 AF (see below for existing cardholders)
- No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
- Metal card (contactless)
- Rose gold card - limited edition until Jan 9 2019
- Regular gold card
For new cardholders (Oct 4 2018 and after)
- You may be able to find targeted/referal 50k/$2k, but first AF is not waived
- Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
- You do not get 2x gas (only for existing cardholders, see below)
For existing cardholders (Oct 3 2018 or before)
- AF will change to $250 for anniversary dates after April 1 2019
- 2x gas will be removed after Oct 2019
- You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.
Jan 25, 2019, 3:48 pm
#1186
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
Just wanted to add on the overall frustration with 4x points at US Restaurants not posting correctly. I had three fairly large charges in a billing cycle at merchants that show up as "Category: Restaurant - Restaurant" in the Amex system. After 4 rounds of phone tag with Amex, they gave me points on two of the three, saying that the 3rd was a bar (they serve food and code as a restaurant in Amex IT, so what gives?). The phone rep gave me a vague definition of what would code as a restaurant.
This seems like a tremendous failure by Amex management to understand the target market for the card. Coming in with 4x points was a clear shot at customers who use the Chase Sapphire Reserve heavily. But Chase never has any such issues of merchants not coding correctly for bonus categories. Very disappointing on the part of Amex. This along with the value destruction on business platinum (wework, seriously??) has me moving the bulk of my spend away from Amex for the foreseeable future.
This seems like a tremendous failure by Amex management to understand the target market for the card. Coming in with 4x points was a clear shot at customers who use the Chase Sapphire Reserve heavily. But Chase never has any such issues of merchants not coding correctly for bonus categories. Very disappointing on the part of Amex. This along with the value destruction on business platinum (wework, seriously??) has me moving the bulk of my spend away from Amex for the foreseeable future.
Jan 25, 2019, 3:59 pm
#1187
Join Date: Jul 2010
Posts: 1,224
Have not received a call back from AMEX around my investigation....guess I'll have to call them next week
Jan 26, 2019, 7:08 pm
#1188
Join Date: Aug 2018
Posts: 206
So I live in the middle of nowhere Wyoming...any tips on how to use this dining credit? Obviously no shake shack/ruths chris etc. Closest grubhub locations is 3 hours away in Billings. If now tricks I might use 6 months of the year best case scenario
Jan 26, 2019, 7:17 pm
#1189
Join Date: Sep 2007
Posts: 998
I live in an area of ~200k people and no Shake Shack or Ruth’s either, we have UberEats (added in the last year or so) and DoorDash, but surprisingly no Grubhub... I would love any tips too, but I suspect there isn’t any... short of ordering something for a friend or someone you know in a different area just to be nice...
Jan 26, 2019, 9:32 pm
#1190
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,789
Jan 28, 2019, 8:56 am
#1191
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I live in an area of ~200k people and no Shake Shack or Ruth’s either, we have UberEats (added in the last year or so) and DoorDash, but surprisingly no Grubhub... I would love any tips too, but I suspect there isn’t any... short of ordering something for a friend or someone you know in a different area just to be nice...
Jan 28, 2019, 9:07 am
#1192
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
That doesn't solve the whole year (unless you're able to do such travels in the middle of the week).
And remember, GrubHub / Seamless can be used for pickup, not just delivery, so you don't have be "staying" in an area (with a delivery address) to use it, though you do have to be within reasonable "pickup" distance.
Another possibility: While Grubhub always tells me I'll need to present an ID to pick up the food, that's never been the case for me yet. I just mention my name, and they give it to me. So perhaps you could use it for friends or family who live in GrubHub / Seamless areas?
Jan 28, 2019, 10:15 am
#1193
Join Date: Mar 2013
Posts: 178
Is the contactless card the same weight as a regular Gold?
I know for the Platinum card the contactless card is lighter
I know for the Platinum card the contactless card is lighter
Jan 28, 2019, 10:21 am
#1194
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Jan 28, 2019, 1:56 pm
#1195
Join Date: Sep 2007
Posts: 998
Ya, sadly neither have service in my area. We do have DoorDash though... but I don't think any card gives credits towards that... I feel like I've seen some bonus or something though, do they occasionally show up as Amex offers?
Jan 28, 2019, 4:24 pm
#1196
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
Put Aug 31/Sep 1 and Nov 30/Dec 1 on your calendar. Those are the two months this year where Saturday is in one month and Sunday is in the next month. So if you use it while traveling to somewhere where Grubhub or Seamless operates, you can use them twice in the same weekend in different months, and thus get 2 credits each time.
That doesn't solve the whole year (unless you're able to do such travels in the middle of the week).
And remember, GrubHub / Seamless can be used for pickup, not just delivery, so you don't have be "staying" in an area (with a delivery address) to use it, though you do have to be within reasonable "pickup" distance.
Another possibility: While Grubhub always tells me I'll need to present an ID to pick up the food, that's never been the case for me yet. I just mention my name, and they give it to me. So perhaps you could use it for friends or family who live in GrubHub / Seamless areas?
That doesn't solve the whole year (unless you're able to do such travels in the middle of the week).
And remember, GrubHub / Seamless can be used for pickup, not just delivery, so you don't have be "staying" in an area (with a delivery address) to use it, though you do have to be within reasonable "pickup" distance.
Another possibility: While Grubhub always tells me I'll need to present an ID to pick up the food, that's never been the case for me yet. I just mention my name, and they give it to me. So perhaps you could use it for friends or family who live in GrubHub / Seamless areas?
Jan 28, 2019, 4:24 pm
#1197
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
Jan 28, 2019, 10:19 pm
#1198
Join Date: Jun 2006
Location: PNW
Programs: AS 100K
Posts: 1,551
So I opened the AMEX gold Jan 8th. I activated account a few days after I got the card. I just noticed that my first statement closed on the 25th, about 2-2.5 weeks after opening card. I didn't get to spend at those select restaurants for the $10 credit before the statement ended, does that mean i missed out on the 1st $10 credit? my thought all along was that I had another week or two or so left to get the credit since it had only been two weeks since I got the card.
Jan 28, 2019, 10:59 pm
#1199
Join Date: Apr 2014
Posts: 539
So I opened the AMEX gold Jan 8th. I activated account a few days after I got the card. I just noticed that my first statement closed on the 25th, about 2-2.5 weeks after opening card. I didn't get to spend at those select restaurants for the $10 credit before the statement ended, does that mean i missed out on the 1st $10 credit? my thought all along was that I had another week or two or so left to get the credit since it had only been two weeks since I got the card.
Jan 29, 2019, 10:34 am
#1200
Join Date: Jul 2010
Posts: 1,224
This is a new one... GrubHub order.. from Gold card