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Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.

Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.

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Old Mar 25, 19, 8:45 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: roberto99
Wiki Link
Faq amex: https://www.americanexpress.com/us/c...date-faqs.html

For existing and new cardholders
  • Changes below are effective immediately
    • 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
    • $120 dining credit ($10 monthly in certain restaurants)
  • No change
    • $100 calendar year airline reimbursement
  • Other
    • $250 AF (see below for existing cardholders)
    • No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
  • Metal card (contactless)
    • Rose gold card - limited edition until Jan 9 2019
    • Regular gold card

For new cardholders (Oct 4 2018 and after)
  • You may be able to find targeted/referal 50k/$2k, but first AF is not waived
  • Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
  • You do not get 2x gas (only for existing cardholders, see below)

For existing cardholders (Oct 3 2018 or before)
  • AF will change to $250 for anniversary dates after April 1 2019
  • 2x gas will be removed after Oct 2019
  • You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
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Old Feb 13, 19, 7:17 pm
  #1261  
 
Join Date: Jul 2008
Location: TPE LAS LHR
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Originally Posted by arctann View Post
This last statement I only got 1x points at a restaurant I got 4x points a couple statements prior.
I honestly just feel embarrassed for AMEX.
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Old Feb 13, 19, 8:12 pm
  #1262  
htj
 
Join Date: Dec 2009
Posts: 26
Originally Posted by mia View Post
Have you opened American Express cards, made the minimum spend for the bonus, then set the card aside or closed it?
The only amex card i've had with a bonus in years is the Delta card, and it has been mostly sitting in a drawer for a year, but it gets a tiny bit of use. I doubt that's what's causing the issue, but if it is, i'd like for them to specifically tell me. They told me before i applied, when i applied and after i had the PRG that i was eligible for the bonus. I at least want a detailed explanation if they're going to renege on that.
Plus, this card doesn't even have a free first year. They got my money, gimme my points!
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Old Feb 13, 19, 8:34 pm
  #1263  
 
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
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Originally Posted by DaveInLA View Post
How likely can I dispute this in chat and get bonus points? It's probably not worth it, though.
If the merchants truly are restaurants and groceries, pretty high. Nothing to lose by trying -- probably just the time it took you to post your question.
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Old Feb 15, 19, 9:12 am
  #1264  
 
Join Date: Jan 2016
Posts: 83
Had anyone made a transaction with Resy.com to make a reservation at a restaurant? Will it code as 4x? I am quickly learning that Amex is more strict than CSR. As an example dined at a hotel restaurant only to find out I only get 1x out of it.
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Old Feb 15, 19, 9:45 am
  #1265  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
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Originally Posted by rjruiz View Post
....dined at a hotel restaurant only to find out I only get 1x out of it.
This is likely because the restaurant uses the hotel's merchant account. Chase Sapphire cards still pay a bonus, not because they are less strict, but because they happen to also have a Travel bonus category which includes hotels.
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Old Feb 15, 19, 10:13 am
  #1266  
 
Join Date: Jan 2016
Posts: 83
Originally Posted by mia View Post
This is likely because the restaurant uses the hotel's merchant account. Chase Sapphire cards still pay a bonus, not because they are less strict, but because they happen to also have a Travel bonus category which includes hotels.
Ah right good point! I totally didn't think about that. Oh well live and learn.
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Old Feb 16, 19, 12:32 pm
  #1267  
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Join Date: Jan 2005
Location: home = LAX
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Originally Posted by wco81 View Post
Really, they have popups in online applications?
Yes, they do have popups. See here for an example:

https://www.flyertalk.com/forum/amer...l#post30682919 (starting at post 228)

But it's not clear if those popups are reliable (ie, if you don't get the popup, it still doesn't necessarily mean that you're home free, apparently).
Originally Posted by wco81 View Post
I thought some of the newer offers removed that lifetime language?
It's targeted offers that sometimes don't have the lifetime language, and that's nothing new. I'm not aware of any public offers without lifetime language.
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Last edited by sdsearch; Feb 16, 19 at 12:38 pm
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Old Feb 16, 19, 6:48 pm
  #1268  
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Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, SPG Gold, MR Gold, HH Gold
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U.S. Starbucks card reloads in the Starbucks app paid with the Gold card using Apple Pay. Do they earn the 4x for dining?
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Old Feb 17, 19, 9:26 am
  #1269  
 
Join Date: Jun 2008
Location: BAY AREA
Posts: 598
Originally Posted by ESpen36 View Post
U.S. Starbucks card reloads in the Starbucks app paid with the Gold card using Apple Pay. Do they earn the 4x for dining?
Mine earned 4x.
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Old Feb 17, 19, 11:01 am
  #1270  
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Join Date: Jul 2003
Location: Florida
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Originally Posted by wco81 View Post
Really, they have popups in online applications?
Since 2nd half of 2018. However, not getting a pop up does NOT mean you would indeed get the bonus - there are plenty DPs all over net that even without the pop up, people were still denied the bonus, and the reasons cited, are the same as if the applicant received a Pop Up Warning.

Originally Posted by wco81 View Post
I thought some of the newer offers removed that lifetime language?
ONLY a targeted offer to a specific individual - these invitations come in either the form of an email or a snail mail or both - all with unique offer codes and the application screen is prefilled with the targeted person's personal data that cannot be altered.

The most often targeted offers seem to be the old PRG, occasionally Plat, as well as various flavors of Delta incl business cards.

Sporadic DPs are buried in the PRG and Delta card threads in case you want to find such.

Upgrade offers especially on HH, seem to be hit or miss - there are reported denials when the life time languate not present.
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Old Feb 17, 19, 2:16 pm
  #1271  
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Originally Posted by trikotret View Post


Mine earned 4x.
thank you for the response!!
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Old Feb 19, 19, 6:07 pm
  #1272  
 
Join Date: Dec 2013
Location: DC
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Posts: 26
I posted back in January, and finally was able to get back in touch with Amex today after they had emailed me saying they had an update to my dispute.

In short, for all of the Square / Toast items, they said they have re-coded the restaurants so that way when I (or anyone else) goes to them, it should work correctly. I haven't yet tested this as I had all but quit using my card, but it was a very encouraging response.

For some items that credited as restaurant for CSR but were in hospitals, airports, etc. they gave me one-time "courtesy" credits for most of them, though a couple they said they couldn't do. So it's frustrating how it's very different (and more restrictive) than Chase, but I felt they mostly at least tried to work with me.

I have an outstanding request for them to look into a $700 Tock charge.

They also made it clear that whatever is written on the statement as the category (e.g. "Restaurants - restaurants") has nothing to do with what it is coded as in the backend. Makes no sense to me, but there you have it.
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Old Feb 20, 19, 4:16 am
  #1273  
mia
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Moderator action

General discussion of targeted offers without previous card exclusion has been moved:

How common are targeted offers without once-in-a-lifetime language?
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Old Feb 20, 19, 10:06 am
  #1274  
 
Join Date: Jul 2010
Posts: 322
Data point update from 4x ... it seems like almost-ALL of my restaurants charges in my past statement coded as 4x (Square, TST, etc)...

Only real bar charges didn't code as 4x...ehh, I take that back...I see one Toast charge and one Doordash charge that are 1x

Definitely looks better than launch!
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Old Feb 20, 19, 1:09 pm
  #1275  
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 641
Tried chatting with Amex about a couple of charges from a restaurant located in a department store that were correctly listed as restaurant charges but only got 1x. Rep apparently had no authority to say anything beyond what I'd paraphrase as the system does what it does and that's just how it is. Pretty lame, and reinforces my decision to go back to CSR for restaurants.
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