Oct 4, 2018, 1:05 pm
Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html
For existing and new cardholders
For new cardholders (Oct 4 2018 and after)
For existing cardholders (Oct 3 2018 or before)
For existing and new cardholders
- Changes below are effective immediately
- 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
- $120 dining credit ($10 monthly in certain restaurants)
- No change
- $100 calendar year airline reimbursement
- Other
- $250 AF (see below for existing cardholders)
- No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
- Metal card (contactless)
- Rose gold card - limited edition until Jan 9 2019
- Regular gold card
For new cardholders (Oct 4 2018 and after)
- You may be able to find targeted/referal 50k/$2k, but first AF is not waived
- Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
- You do not get 2x gas (only for existing cardholders, see below)
For existing cardholders (Oct 3 2018 or before)
- AF will change to $250 for anniversary dates after April 1 2019
- 2x gas will be removed after Oct 2019
- You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.
Dec 24, 2018, 5:32 am
#1051
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
That confirms what I was told and posted above. Thanks!
Dec 24, 2018, 7:24 am
#1052
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
I have about a week before end of this calendar year. Once I register my Gold card with AA for the airline credit, how do I purchase an AA giftcard and redeem my airline credit?
Dec 24, 2018, 7:53 am
#1053
Original Poster
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Dec 24, 2018, 8:07 am
#1054
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
Dec 24, 2018, 2:56 pm
#1055
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,759
If you do this today yes, you most likely would get the credit in the next few days.
Dec 24, 2018, 6:01 pm
#1056
Join Date: Oct 2012
Location: Dallas
Programs: recovering WN Preferred and SPG Plat
Posts: 17
Dec 24, 2018, 7:39 pm
#1057
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,759
Though the rule does not say so but If you have not used it, call in and some agents are willing to change it for you. You cannot change it until next year if you have used it even just one time on the initial enrolled choice.
Dec 24, 2018, 11:08 pm
#1058
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
There are a few (non-Square) merchants that MCC as restaurant at which I did not receive the 4x bonus. I escalated the issue repeatedly last month and received a final response (from VP level) that they will not give 4x PRG bonus on those merchants. So there it is, officially and conclusively, that AMEX will deny 4x PRG bonus for some merchants even if they are MCC'd as restaurants.
What's particularly unsavory about this is that, at those very same merchants, I get the restaurant bonus on my Aspire (and Surpass before that). So it's clear that AMEX is playing games with some very specific merchants to avoid paying out 4x MRs.
What's particularly unsavory about this is that, at those very same merchants, I get the restaurant bonus on my Aspire (and Surpass before that). So it's clear that AMEX is playing games with some very specific merchants to avoid paying out 4x MRs.
Dec 25, 2018, 7:37 am
#1059
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Dec 25, 2018, 11:03 am
#1061
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
Reference point on timing:
12/20 Applied and got immediate approval
12/23 Got email saying card shipped
12/24 Card arrived and I activated card and all benefits
12/20 Applied and got immediate approval
12/23 Got email saying card shipped
12/24 Card arrived and I activated card and all benefits
Dec 25, 2018, 11:42 am
#1062
Join Date: May 2013
Posts: 12
can also confirm a bunch of purchases at restaurants did not get the 4x bonus because they used square. guess there's yet another reason to keep my CSR.
Dec 25, 2018, 12:04 pm
#1063
Original Poster
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Dec 25, 2018, 12:40 pm
#1064
Join Date: Jul 2010
Posts: 1,224
There are a few (non-Square) merchants that MCC as restaurant at which I did not receive the 4x bonus. I escalated the issue repeatedly last month and received a final response (from VP level) that they will not give 4x PRG bonus on those merchants. So there it is, officially and conclusively, that AMEX will deny 4x PRG bonus for some merchants even if they are MCC'd as restaurants.
What's particularly unsavory about this is that, at those very same merchants, I get the restaurant bonus on my Aspire (and Surpass before that). So it's clear that AMEX is playing games with some very specific merchants to avoid paying out 4x MRs.
What's particularly unsavory about this is that, at those very same merchants, I get the restaurant bonus on my Aspire (and Surpass before that). So it's clear that AMEX is playing games with some very specific merchants to avoid paying out 4x MRs.
I guess its probably a risk vs. reward thing for them...they can play this game and save some dollars on their end and risk customer frustration
Dec 25, 2018, 5:08 pm
#1065
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
It happened to me too. I'm a bit pissed off about it. I can't seem to get AMEX to budge. I've had good experience with them in the past, but this is just unacceptable. I even told the CSR to Google up the name of the restaurant so they can verify for themselves. It's ridiculous and AMEX should sort this out and give us what we're owed.