zorbachs

I'm waiting to see how they post at the end of the statement. I went back and looked at past years charges on my PRG and 90% of the time things coded properly. There was a place here and there that would not give me my bonus but otherwise the rates were fine.

ne0ven0m

Just wondering about opinions on MS velocity to hit 25k before end of 2018. I've already had a few transactions around the $1500 range, along with actual organic spends local grocery stores. Just paranoid if I keep this rate up, I could be an early DP for shutdown, but I'm guessing there's already someone out there who hit the max in a few days...

(This is past the MSR window, and I've mostly gathered Amex is less concerned once you're done with MSR).

Statman

That's the same for me. My airline purchase last month wasn't showing the multiplier, but when the statement closed, the 5x points showed up without a hitch.

As for the new 4x restaurant multiplier, I am not going to be bother checking everyday to see whether or not a $7 sandwich I bought at a local takeout place is posting as 4x points. I will just wait until the statement closes.

mia

Rose Gold replacement card ordered 10.6.2018, received 10.19.2018 in an envelope, in a folder, in a box. Initial impression of the color is favorable, I think it will range from gold to pink depending on the ambient light.

The card has a Contactless logo on both sides, but my phone can only read it from the back side.

Happy

Mine ordered on 10.04.18 over the phone came yesterday. It looks more like bronze to me than rose gold.

What surprised me is, it also came with a sheet that has annual fee $195 listed but my card is in its half year mark of the targeted first fee waived offer gotten in late May.

When I ordered the replacement card the phone rep read me the new T&Cs from annual fee to earning structure and required a Yes or No. Before I said Yes I specifically asked about when would be my annual fee being billed, and how much. She said it would be next year after the anniversary date which is beyond April 2019, so the AF would be at $250.
I dont believe the $195 on the sheet would be billed now because the card is still within its first year. But I also dont believe the AF at anniversary would be at $195 instead of $250.

mia

Same -and- I note that the sheet is dated 10.5.2018. It looks as if I opened this account in June 2018.

lax01

Finally got my card...anybody know if I can drop Chase metal cards in the envelop they provided for metal card returns? Would AMEX look down on that?

trikotret

jediwho

My wife got her PRG in the 3rd week of September. She requested her Rose Gold card on 10/6 and she still has to get it. Since I am also an AU on her account, Amex automatically shipped me my metal card, which I got on 10/15. Called Amex and they said that my wife's card was mailed on 10/12 and I should wait for three more days.

mikesyr18

The card was asked for on 10/6 - but they shipped it out six days later, on 10/12. That's almost to the level of Citi-like pathetic-ness.

Even if the card was mailed the 12th, it doesn't take 11 days to go through the mail system, even with a cheap $0.50 stamp. Banks are very unaware of how the mail system works. The card transition from the manufacturing facility (when it leaves) to your house should take 5 days max, including weekends.

Ah, I see more embarrassing moments from AMEX.

mia

My card was mailed on the 13th and delivered on the 19th. Allowing a few extra days before duplicating an order seems to be prudent business practice.

Happy

Mine was ordered on 10/04 over the phone. Rep said it shipped on 10/14, and it arrived 10/18. The hold up largely was at the processing of the card due to high demand. USPS service is the usual days when it works. I would not go into when it does not work - which happens far more times than I can remember... (and I have then learned a lot on how the local post office works in delivering the mails, esp when your area does not have a regular carrier due to one reason or another...)

I have since signed up the free service of Informed Delivery - at least now I know what mails failed to deliver (images shown for today's delivery but they did not come until 2 or 3 days later, for example.)
The AMEX pack did not have an image due to it could not be auto-scan, nor being mentioned, fwiw. But it was in 10/18 mail delivery.

355F1

Bought a new Macbook 3 days ago online through Apple.com.

50k bonus points posted today for the spend.

Damn.....that was quick!!

pokeable

we changed from the old PRG to the rose gold. statement just closed, and there is no 2x multiplier on gas that posted after 10/4/18. i chatted with amex, and was told that once it was upgraded the new terms applied.

mia

Incorrect and explicitly covered in the FAQ linked in the Wikipost.

Part of the art of working as a customer service agent is the ability to invent an explanation that sounds plausible to end the conversation.