Oct 4, 2018, 1:05 pm
Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html
For existing and new cardholders
For new cardholders (Oct 4 2018 and after)
For existing cardholders (Oct 3 2018 or before)
For existing and new cardholders
- Changes below are effective immediately
- 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
- $120 dining credit ($10 monthly in certain restaurants)
- No change
- $100 calendar year airline reimbursement
- Other
- $250 AF (see below for existing cardholders)
- No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
- Metal card (contactless)
- Rose gold card - limited edition until Jan 9 2019
- Regular gold card
For new cardholders (Oct 4 2018 and after)
- You may be able to find targeted/referal 50k/$2k, but first AF is not waived
- Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
- You do not get 2x gas (only for existing cardholders, see below)
For existing cardholders (Oct 3 2018 or before)
- AF will change to $250 for anniversary dates after April 1 2019
- 2x gas will be removed after Oct 2019
- You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.
Oct 10, 2018, 10:32 am
#481
Join Date: May 2014
Location: Charleston, SC
Programs: SPG/Marriot Gold, Hilton Gold
Posts: 412
Kind of annoying that some people are getting their cards overnighted to them while others are 7-10 days via USPS. I ordered mine Thursday morning, I got an email Monday saying it had shipped via USPS and won't arrive until the 16th.
Oct 10, 2018, 1:00 pm
#482
Join Date: Feb 2014
Location: PHL, LHR
Posts: 219
-It's a good UX and seems to work really well in high transaction environments like lunch spots and cafes: insert chip, sign, done.
-Because it's so ubiquitous, at least where I live, everyone knows how to use it, and use it quickly. There's a lot of Boomers out there who get behind a different format POS machine at different stores and they look like they are trying to read Greek, or figure out how to change the input on the TV ("Doesn't it need to be on Channel 3? Not since 1986 dad.") - which of course isn't great in high transaction environments with people in the queue.
-It's a nice looking set up, with the iPad rig. It feels clean, sleek, compact. I think you can customize the "skin" based on your brand, too.
I agree! I ordered mine at 9am EST on Oct 4th - and to my knowledge - it still has yet to be shipped. It says USPS on the website but there's no tracking number associated with it and i have not received an email notification.
Oct 10, 2018, 1:14 pm
#483
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Oct 10, 2018, 1:45 pm
#484
Join Date: May 2014
Location: Charleston, SC
Programs: SPG/Marriot Gold, Hilton Gold
Posts: 412
That's a good question. I'm not entirely sure. I read some reports of people ordering AUs on existing cards to get the card early. I don't know when my replacement card actually shipped, just that I got the email Monday. It's possible it shipped before then. I'm on the east coast, so I'll check my mail today to see if anything arrived.
Oct 10, 2018, 2:02 pm
#485
Join Date: Jun 2011
Location: FRA/SXB
Programs: FB Gold
Posts: 1,980
Too bad Amex US still refuses to offer PIN on their non-business cards. And anyone know if the new metal card contactless will be processed MSD-only (like my current Gold card) or will it finally allow EMV contactless ? It is kind of annoying having to insert it all the time because the contactless isn't read in Europe- always directing me to insert.
Oct 10, 2018, 3:09 pm
#486
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,508
I wonder what is the advantage of Square over other payment processing services? Square is not cheap, charges a flat rate of 2.75% for either chipped or swiped transactions. Manual key in incurs higher fee at a whopping 3.5% + 0.15cents.
The only advantage seems that the merchant gets the device for free, without having to invest in a POS processing system.
Kiosks at the Malls are the merchants I see use Square almost universally. I have not come across Square payment method at a regular restaurant, but seen it being used at some ethnic grocers which all impose a minimum $10 to use credit cards.
I can confirm I never get category bonus at those ethnic grocers but I only shop there when I really in need of some ingredients, so it does not matter.
The only advantage seems that the merchant gets the device for free, without having to invest in a POS processing system.
Kiosks at the Malls are the merchants I see use Square almost universally. I have not come across Square payment method at a regular restaurant, but seen it being used at some ethnic grocers which all impose a minimum $10 to use credit cards.
I can confirm I never get category bonus at those ethnic grocers but I only shop there when I really in need of some ingredients, so it does not matter.
Oct 10, 2018, 3:10 pm
#487
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,508
Oct 10, 2018, 3:23 pm
#488
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I wonder what is the advantage of Square over other payment processing services? Square is not cheap, charges a flat rate of 2.75% for either chipped or swiped transactions. Manual key in incurs higher fee at a whopping 3.5% + 0.15cents.
The only advantage seems that the merchant gets the device for free, without having to invest in a POS processing system.
The only advantage seems that the merchant gets the device for free, without having to invest in a POS processing system.
Recently some of the budget payment processors have started offering low promotional fee schedules for what they consider 'small restaurants', showing that they're trying to get more competitive with Square.
Oct 10, 2018, 3:26 pm
#489
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,505
Too bad Amex US still refuses to offer PIN on their non-business cards. And anyone know if the new metal card contactless will be processed MSD-only (like my current Gold card) or will it finally allow EMV contactless ? It is kind of annoying having to insert it all the time because the contactless isn't read in Europe- always directing me to insert.
Oct 10, 2018, 4:51 pm
#490
Join Date: May 2015
Posts: 674
I wonder what is the advantage of Square over other payment processing services? Square is not cheap, charges a flat rate of 2.75% for either chipped or swiped transactions. Manual key in incurs higher fee at a whopping 3.5% + 0.15cents.
The only advantage seems that the merchant gets the device for free, without having to invest in a POS processing system.
Kiosks at the Malls are the merchants I see use Square almost universally. I have not come across Square payment method at a regular restaurant, but seen it being used at some ethnic grocers which all impose a minimum $10 to use credit cards.
I can confirm I never get category bonus at those ethnic grocers but I only shop there when I really in need of some ingredients, so it does not matter.
The only advantage seems that the merchant gets the device for free, without having to invest in a POS processing system.
Kiosks at the Malls are the merchants I see use Square almost universally. I have not come across Square payment method at a regular restaurant, but seen it being used at some ethnic grocers which all impose a minimum $10 to use credit cards.
I can confirm I never get category bonus at those ethnic grocers but I only shop there when I really in need of some ingredients, so it does not matter.
No, youre not getting a 22% chip for handing me a muffin....but some people do push yes, and that more than offsets their fee.
Oct 10, 2018, 6:28 pm
#491
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
The European counter part is far more customer-friendly - you tell the wait staff how much you pay after s/he hands you the bill - there is no hassle to navigate the display. The wait staff almost universally courteous and thankful when you add tips to round up the final bill.
Oct 10, 2018, 6:41 pm
#492
Join Date: Jul 2010
Posts: 1,223
Yup, I'm in this boat as well...unless it magically shows up this week...I'm guessing I'll get it next week. Annoying
Oct 10, 2018, 7:23 pm
#493
Join Date: Mar 2014
Location: Florida
Posts: 274
I'm one of the unlucky people that doesn't have Grubhub or seamless in my town, nor do I have a Cheesecake factory, Ruths, or Shake shack. What are my options or am I SOL?
Has anyone tried buying an online gift card yet to see if it triggers the credit? Cheesecake Factory and Shake Shack allow you to buy $10 gift cards where Ruth Chris has a $25 minimum.
Has anyone tried buying an online gift card yet to see if it triggers the credit? Cheesecake Factory and Shake Shack allow you to buy $10 gift cards where Ruth Chris has a $25 minimum.
Oct 10, 2018, 7:34 pm
#494
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
where on amex site are people finding info on delivery dates?
Oct 10, 2018, 8:03 pm
#495
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
DP: I applied on 10/4, got an email 10/7 saying it shipped, and received UPS envelope on 10/9. This was a net-new account.