Last edit by: rrgg
$50 statement credit for purchases made at Saks. Enrollment required prior to purchase.
Online orders do not charge until shipped. Many items are carried in-stock by Saks and eligible for ShopRunner shipping - data points suggest that these will charge and ship quickly.
However, many other items on Saks(dot)com drop ship from the manufacturer. For these, expected delivery dates may not be reliable, are not guaranteed, and orders cannot be cancelled easily.
If you place an online order close to the end of an Amex credit period, there is a risk that your item may not ship (and Amex will not be charged) until after the end of the credit period.
Note on shipping & billing times: If a product shows that ShopRunner shipping is available, it is shipped by Saks and is likely to ship and bill quickly. If there's no ShopRunner option, it is likely drop-shipped from the manufacturer meaning the shipping date and actual charge date will be further out.
Things known to count for the credit:
- This benefit is available twice a year, once from Jan-Jun and once again from Jul-Dec.
- Use it or lose it, does not rollover or accumulate. There is no "meter" to track how much you've spent. Check your statement for credits.
- Per AMEX CS chat the transaction date is what determines whether a purchase is reimbursed from the Jan-Jun benefit or the Jul-Dec benefit.
- Actual experience from 2019: first-half purchase submitted only 6/27, shipped 6/29, went from pending to posted on 7/1 (but dated as 6/29), credit posted on 7/1, was able to use second $50 credit a week or two later
- Purchases by Additional Card Members (both the $175 Plat-colored and free Gold-colored) will be reimbursed also, but only up to an aggregate $50 per Account.
Online orders do not charge until shipped. Many items are carried in-stock by Saks and eligible for ShopRunner shipping - data points suggest that these will charge and ship quickly.
However, many other items on Saks(dot)com drop ship from the manufacturer. For these, expected delivery dates may not be reliable, are not guaranteed, and orders cannot be cancelled easily.
If you place an online order close to the end of an Amex credit period, there is a risk that your item may not ship (and Amex will not be charged) until after the end of the credit period.
Note on shipping & billing times: If a product shows that ShopRunner shipping is available, it is shipped by Saks and is likely to ship and bill quickly. If there's no ShopRunner option, it is likely drop-shipped from the manufacturer meaning the shipping date and actual charge date will be further out.
Things known to count for the credit:
- Merchandise purchased in Saks stores or online
- Physical gift cards purchased in-store
- Physical gift cards purchased online (min $150)
- e-gift cards (these are fulfilled by a different vendor)
- anything bought at "Saks Off 5th" (however, you can use a Saks gift card at Off 5th...)
$50 credit at Saks 5th Ave every 6 months with Plat card (2018 - 2021)
#991
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,332
SFA online (saks.com) has never been an issue. That's how I've gotten my credits bi-annually ever since this credit exists. I order stuff online for over $50 and I get the credit no problem. What the OP was referring to was ordering on saks OFF fifth online which is officially not eligible for the credit and and they did get it.
#992
Join Date: Mar 2019
Posts: 31
i bought a $50 gift card in the San Francisco Saks store on 6/2, still no credit yet... am I out of luck?
#993
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,842
#994
Join Date: Aug 2019
Posts: 404
#995
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,842
Check your transaction display. I also purchased GC at the store (6/1) and it showed up as "SAKS ATLANTA 629 ATLANTA GA". I chat with AMEX CS on (6/7) and he immediately said the purchased wasn't eligible because it wasn't from Saks Fifth Ave. I told him in fact it was from Saks Fifth. So he did some digging by expanding the transaction and it said "doing business at Saks Fifth Avenue" and told me it was eligible and I have to wait 2-4 weeks for the credit to apply. If I don't receive the credit after 2-4 weeks then contact them so they can manually apply the credit. He also said because the transaction didn't show "saks fifth ave" that's why the system didn't pick it up. I did online order back in 2020 and the transaction showed "saksfifthave.com" and I got credit applied within 3 days. So next time, I just buy something online and refund it back to the GC.
Well, I will never have that problem, because no Sax Fifth Avenue stores that qualify where I live (outside the US). I'll be placing an online order next week actually.
#997
Join Date: Dec 2009
Location: DEN
Posts: 502
So far this month there's a general slowdown of Amex credits being applied across the board, not just Saks credits.
Credits will eventually post, but may take several weeks.
Credits will eventually post, but may take several weeks.
#998
Join Date: Dec 2007
Location: Westchester Co, NY or Rio Grande Valley, TX or ???
Programs: BAEC G, WN A-, Hyatt G, HH G, MAR T, Hz PC, was [UA2P, FL A+Elite, BD G]
Posts: 2,271
Polanco
Plaza Carso
Lago Zúrich 245, Col. Granada Ampliacion
Mexico City, MX
Santa Fe
Centro Comercial Santa Fe
Av. Prolongación Vasco de Quiroga No. 3800
Santa Fe, CDMX, 05109, MX
#1000
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,842
If you are still in MEX, there are the following "international licensed stores"; I'm not sure if they will code properly w/AMEX:
Polanco
Plaza Carso
Lago Zúrich 245, Col. Granada Ampliacion
Mexico City, MX
Santa Fe
Centro Comercial Santa Fe
Av. Prolongación Vasco de Quiroga No. 3800
Santa Fe, CDMX, 05109, MX
Polanco
Plaza Carso
Lago Zúrich 245, Col. Granada Ampliacion
Mexico City, MX
Santa Fe
Centro Comercial Santa Fe
Av. Prolongación Vasco de Quiroga No. 3800
Santa Fe, CDMX, 05109, MX
It's no problem, because I need to put in a order for HomeDepot too, and then I'll pick up my BestBuy, HomeDepot and Sax Fifth Ave orders all at the same time.
#1001
Join Date: Nov 2013
Location: NYC
Programs: OZ Diamond *A Gold / Delta Gold
Posts: 775
5 calendar days for the Saks credit, same for the PayPal credit.
#1002
Join Date: Apr 2013
Posts: 72
Purchased two $50 physical GCs on two personal plats at Saks in SF on the 10th. Both were successfully reimbursed today on the 14th. Charge showed up as Saks San Francisco.
#1004
Join Date: Jan 2009
Location: LAX
Posts: 558
I wasnt expecting it at all. I paid through paypal because i knew the Saks credit wouldnt work at off fifth and figured it would be a good way to still save some money. It may have just been a fluke but may be worth trying if anyone really needs something from off fifth.
#1005
Join Date: Jun 2021
Posts: 6
Check your transaction display. I also purchased GC at the store (6/1) and it showed up as "SAKS ATLANTA 629 ATLANTA GA". I chat with AMEX CS on (6/7) and he immediately said the purchased wasn't eligible because it wasn't from Saks Fifth Ave. I told him in fact it was from Saks Fifth. So he did some digging by expanding the transaction and it said "doing business at Saks Fifth Avenue" and told me it was eligible and I have to wait 2-4 weeks for the credit to apply. If I don't receive the credit after 2-4 weeks then contact them so they can manually apply the credit. He also said because the transaction didn't show "saks fifth ave" that's why the system didn't pick it up. I did online order back in 2020 and the transaction showed "saksfifthave.com" and I got credit applied within 3 days. So next time, I just buy something online and refund it back to the GC.