Last edit by: rrgg
$50 statement credit for purchases made at Saks. Enrollment required prior to purchase.
Online orders do not charge until shipped. Many items are carried in-stock by Saks and eligible for ShopRunner shipping - data points suggest that these will charge and ship quickly.
However, many other items on Saks(dot)com drop ship from the manufacturer. For these, expected delivery dates may not be reliable, are not guaranteed, and orders cannot be cancelled easily.
If you place an online order close to the end of an Amex credit period, there is a risk that your item may not ship (and Amex will not be charged) until after the end of the credit period.
Note on shipping & billing times: If a product shows that ShopRunner shipping is available, it is shipped by Saks and is likely to ship and bill quickly. If there's no ShopRunner option, it is likely drop-shipped from the manufacturer meaning the shipping date and actual charge date will be further out.
Things known to count for the credit:
- This benefit is available twice a year, once from Jan-Jun and once again from Jul-Dec.
- Use it or lose it, does not rollover or accumulate. There is no "meter" to track how much you've spent. Check your statement for credits.
- Per AMEX CS chat the transaction date is what determines whether a purchase is reimbursed from the Jan-Jun benefit or the Jul-Dec benefit.
- Actual experience from 2019: first-half purchase submitted only 6/27, shipped 6/29, went from pending to posted on 7/1 (but dated as 6/29), credit posted on 7/1, was able to use second $50 credit a week or two later
- Purchases by Additional Card Members (both the $175 Plat-colored and free Gold-colored) will be reimbursed also, but only up to an aggregate $50 per Account.
Online orders do not charge until shipped. Many items are carried in-stock by Saks and eligible for ShopRunner shipping - data points suggest that these will charge and ship quickly.
However, many other items on Saks(dot)com drop ship from the manufacturer. For these, expected delivery dates may not be reliable, are not guaranteed, and orders cannot be cancelled easily.
If you place an online order close to the end of an Amex credit period, there is a risk that your item may not ship (and Amex will not be charged) until after the end of the credit period.
Note on shipping & billing times: If a product shows that ShopRunner shipping is available, it is shipped by Saks and is likely to ship and bill quickly. If there's no ShopRunner option, it is likely drop-shipped from the manufacturer meaning the shipping date and actual charge date will be further out.
Things known to count for the credit:
- Merchandise purchased in Saks stores or online
- Physical gift cards purchased in-store
- Physical gift cards purchased online (min $150)
- e-gift cards (these are fulfilled by a different vendor)
- anything bought at "Saks Off 5th" (however, you can use a Saks gift card at Off 5th...)
$50 credit at Saks 5th Ave every 6 months with Plat card (2018 - 2021)
#811
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
The gift card still worked in January for me but you have to buy the gift card at a regular saks store, not online or at an off-fifth store.
For the credit this half, I just used it to buy some AESOP shower gel I liked and it used over $48 of the credit.
#812
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,940
I bought a physical gift card in store and got the credit. March 2020
#813
Join Date: Jul 2010
Posts: 1,224
Anybody having issues with ShopRunner and Saks? Went to make an order today and the option never displays
I chatted with a SR rep and they said Saks is having website issues...
I chatted with a SR rep and they said Saks is having website issues...
#814
Join Date: Jun 2004
Posts: 3,773
ShopRunner is only available for items Saks has in stock and ships from Saks. They also sell a lot of items on Saks.com that are drop-shipped from the original manufacturer, and those items never show SR availability. Not sure what the item is you're looking at, but might be the reason.
#815
Join Date: Jul 2010
Posts: 1,224
ShopRunner is only available for items Saks has in stock and ships from Saks. They also sell a lot of items on Saks.com that are drop-shipped from the original manufacturer, and those items never show SR availability. Not sure what the item is you're looking at, but might be the reason.
I just tried another random item that I saw was available for pick-up, same thing...
Guess I'll re-try in a few days
#816
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
If you don't see the button at checkout, next to the Paypal button, I recommend checking your ad blockers and cookie settings.
Side note: $170 cologne, less 10% coupon, less $150 worth of Amex credits (incl. $100 from past gift card purchases) = $3+tax cologne. And then I should earn 10% cash back from Rakuten depending if my coupon code excludes the cash back.
#817
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,926
Maybe a week ago I think ebates/Rakuten was 2% off generally but 10% off in some specific category that didn't help me but looks like 10% across the board now?
https://www.rakuten.com/saksfifthavenue.com
https://www.rakuten.com/saksfifthavenue.com
#818
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,042
Maybe a week ago I think ebates/Rakuten was 2% off generally but 10% off in some specific category that didn't help me but looks like 10% across the board now?
https://www.rakuten.com/saksfifthavenue.com
https://www.rakuten.com/saksfifthavenue.com
#819
Join Date: Jul 2010
Posts: 1,224
It's a few days later so I wanted to report that I just used Shoprunner, so I can confirm an item to test with is Acqua di Parma Colonia Pura cologne, 3.4oz.
If you don't see the button at checkout, next to the Paypal button, I recommend checking your ad blockers and cookie settings.
Side note: $170 cologne, less 10% coupon, less $150 worth of Amex credits (incl. $100 from past gift card purchases) = $3+tax cologne. And then I should earn 10% cash back from Rakuten depending if my coupon code excludes the cash back.
If you don't see the button at checkout, next to the Paypal button, I recommend checking your ad blockers and cookie settings.
Side note: $170 cologne, less 10% coupon, less $150 worth of Amex credits (incl. $100 from past gift card purchases) = $3+tax cologne. And then I should earn 10% cash back from Rakuten depending if my coupon code excludes the cash back.
:: Yup, it working now! Le Labo beard oil ($67) - $50 and 10% cash back
Weirdly, even though I selected ShopRunner, it seems I've been charged shipping - so now I have to call them :facepalm:
LOL ordered twice - charged standard shipping despite it showing "FREE ShopRunner shipping" on the review page - what a pain in the ... - I would hold off or check your orders
Last edited by lax01; Oct 24, 2020 at 11:06 am
#820
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,926
Is it just me or is this category entirely empty?
https://www.saksfifthavenue.com/c/ho...et-foods-candy
was going to buy Mom some chocolates for her birthday. There were plenty of choices a week or two ago...
https://www.saksfifthavenue.com/c/ho...et-foods-candy
was going to buy Mom some chocolates for her birthday. There were plenty of choices a week or two ago...
#821
Join Date: Jul 2010
Posts: 1,224
Is it just me or is this category entirely empty?
https://www.saksfifthavenue.com/c/ho...et-foods-candy
was going to buy Mom some chocolates for her birthday. There were plenty of choices a week or two ago...
https://www.saksfifthavenue.com/c/ho...et-foods-candy
was going to buy Mom some chocolates for her birthday. There were plenty of choices a week or two ago...
Weirdly, ShopRunner got notice of my order too as I got emails from them - who the hell knows whats going on
#822
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Let me check again - thanks!
:: Yup, it working now! Le Labo beard oil ($67) - $50 and 10% cash back
Weirdly, even though I selected ShopRunner, it seems I've been charged shipping - so now I have to call them :facepalm:
LOL ordered twice - charged standard shipping despite it showing "FREE ShopRunner shipping" on the review page - what a pain in the ... - I would hold off or check your orders
:: Yup, it working now! Le Labo beard oil ($67) - $50 and 10% cash back
Weirdly, even though I selected ShopRunner, it seems I've been charged shipping - so now I have to call them :facepalm:
LOL ordered twice - charged standard shipping despite it showing "FREE ShopRunner shipping" on the review page - what a pain in the ... - I would hold off or check your orders
I recommend calling Saks to fix it before it ships. I had a poor experience with a different merchant and Shoprunner's response was effectively "you or the merchant did something wrong", so you won't have any support or recourse from SR.
#823
Join Date: Jul 2010
Posts: 1,224
This is becoming WAY more trouble than its worth - might just go into the store
#824
Join Date: Feb 2012
Posts: 4,477
Saks stores near me are a pleasure to visit -- clean, uncrowded, nicely decorated, and safer than packages going through the mail. The cashier even wiped my payment card with alcohol after use.
#825
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,631
Caught you in a lie! If it were a real SFA store, one wouldn't dare call the Most Holy Customer Experience Representative a "cashier."