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-   -   Hilton co-branded card upgrade/downgrade [Consolidated] (https://www.flyertalk.com/forum/american-express-membership-rewards/1914400-hilton-co-branded-card-upgrade-downgrade-consolidated.html)

lordvaderman Apr 13, 18 9:49 am

Hilton co-branded card upgrade/downgrade [Consolidated]
 
I had just upgraded to the Hilton Honors Ascend Card (with 75k bonus for $2k spending in 3 months). I haven't received the physical card yet, but does any spending on the old card now count towards the spending bonus for the new Ascend card (the account number is the same) or do I have to wait to activate the new physical card?

I asked Amex via chat and they said yes any spending on the old card now counts, but wanted to see if anyone has experience with this as I have a large bill to pay today.

I assume the same logic would apply to any Amex upgrade offers, not just the Hilton Ascend. Thanks!

mia Apr 13, 18 12:47 pm

If the online account shows that you have an Ascend account, that's what you have. The physical card is just a piece of plastic.

lordvaderman Apr 13, 18 1:36 pm

Yes that's the case. Thanks for the quick response!

flyer4512 Jun 14, 18 8:31 pm

Hilton Amex (free) to Ascend upgrade bonus?
 
Has anyone who had the Surpass card in the past been able to upgrade the regular HH Amex to Ascend and get the 75K points ?

I upgraded my dad today via an email he received and when I chatted they could not find the 75K offer on his account.

They said give it a couple days but I have my doubts.

Thanks

mia Jun 14, 18 8:38 pm


Originally Posted by flyer4512 (Post 29868375)
.... they could not find the 75K offer on his account.
....

Is there a 75,000 point upgrade offer?

Happy Jun 14, 18 9:22 pm


Originally Posted by mia (Post 29868388)
Is there a 75,000 point upgrade offer?

Yes there is/ was. I saw the offer showing up under each of our basic cards for many weeks, probably close to 2 months before they finally disappeared. You can only see it with the latest site - it does not show up with the much olded site which I continue to use as it is far more functional.

We did not take it because we dont forsee any probability we would stay at a full service Hilton property as the card's primarily usage to us would be the instant Gold status due to HHonor is a pure revenue-based system - there is no reason to pile up pts (and pay $95 AF) before we use up the existing balances. I feel confident we will see the upgrade offer again as the upgrade offer showed up when it was still $65 AF and AMEX reminded you that it would be $95 after certain date...

flyer4512 Jun 14, 18 9:24 pm


Originally Posted by mia (Post 29868388)
Is there a 75,000 point upgrade offer?


Yes, it's in the AMEX offers on all ( my dad, wife and me) of our NAF HH card accounts and we also all received emails recently with the offer.

Dear XXXXX,
We appreciate your loyalty. You’ve been selected to request an upgrade to the Hilton Honors American Express Ascend Card. Earn 75,000 Hilton Honors Bonus Points after you spend $2,000 in purchases on the Card within your first three months of Card Membership. Offer expires 8/31/2018.1 Enjoy benefits that can make travel even more rewarding for an annual fee of $95.

Or call 1-866-252-4438 and mention POID GAUK:0001

sdsearch Jun 15, 18 10:11 am


Originally Posted by mia (Post 29868388)
Is there a 75,000 point upgrade offer?

I went for this offer online in April and within the past week or so I got the 75000 points to post to my Hilton account, within a couple days after passing the $2000 of required purchases (in the middle of a statement cycle).

But I never had a Surpass card before, so I can't comment on the OP's question, except to say that in the days of the Surpass, many people upgraded several times over the years (after downgrading back to the no-AF) and got the bonus each time, even after the lifetime language appeared on from-scratch applications. So it's not clear if the lifetime language applies to online upgrades. I guess you have to check the T&Cs carefully.

pokeygirl Jun 16, 18 12:39 pm

I accepted this offer on my long held NAF hilton card in April, I have upgraded/downgraded the card a couple of times in the past couple of years. I haven't seen this offer on my NAF Hilton cards that transferred over from Citi in December, has anyone? I've been keeping them specifically for this...hoping to top off my account this year before closing them out.. but not sure if the offer would be available given I've applied it to 1 of 3 cards..

sdsearch Jun 16, 18 3:06 pm


Originally Posted by pokeygirl (Post 29873403)
I haven't seen this offer on my NAF Hilton cards that transferred over from Citi in December, has anyone? I've been keeping them specifically for this.

It's possible you may have to keep them until at least early 2019 then. Due to their interpretation of the consumer credit act, these days most banks don't allow any upgrades to cards that you've had for less than a year, and technically any HH card converted from Citi you've had as an Amex for much less than a year.

pokeygirl Jun 17, 18 8:50 am


Originally Posted by sdsearch (Post 29873728)
It's possible you may have to keep them until at least early 2019 then. Due to their interpretation of the consumer credit act, these days most banks don't allow any upgrades to cards that you've had for less than a year, and technically any HH card converted from Citi you've had as an Amex for much less than a year.

That also had occurred to me, but then again, the open date transferred along with the card, so that puts them at 10/14 and 10/15.

sdsearch Jun 18, 18 6:28 pm


Originally Posted by pokeygirl (Post 29875419)
That also had occurred to me, but then again, the open date transferred along with the card, so that puts them at 10/14 and 10/15.

But I don't know anything about what banks do or don't allow after 1 year from other events, like product conversions. Most people don't try a second product conversion within the first year after they've done a first product conversion. The 1 year from opening the card is a famous situation, because enough people try to do product conversions in the first year after opening (because they know in advance they won't want to keep it a second year when the annual fee shows up). But while people are more likely to want to product convert again within a year after an involuntary product conversion (like the card moving from one bank to another) than within one year after voluntary product conversions, involuntary product conversions are so rare, it might be hard to find datapoints (beyond the current situation) of people trying to product convert such an involuntarily product converted card the first year after the involuntary product conversion, in recent years (since that law went into effect).

This simplest way to figure that out would be for someone who got converted from Citi to ask to convert to the Ascend with no bonus. If that's possible, then that's not the reason for no bonus upgrade being offered online. But if even that is not possible, that would seem to prove that Amex is not allowing upgrades at the early point for such recently bank-converted cards.

Happy Jun 22, 18 3:11 pm

Identical upgrade offer shows up again on both our no fee card. same 75K/$3K and no restrictive language.

pokeygirl Jun 23, 18 9:42 pm


Originally Posted by sdsearch (Post 29880440)
.....
This simplest way to figure that out would be for someone who got converted from Citi to ask to convert to the Ascend with no bonus. If that's possible, then that's not the reason for no bonus upgrade being offered online. But if even that is not possible, that would seem to prove that Amex is not allowing upgrades at the early point for such recently bank-converted cards.

Well, my partner provided the data point. He received an upgrade offer email for one of his Citi-converted NAF Hilton cards.... Unfortunately, he had already closed it a few months ago. The offer isn't currently available on his longstanding Amex NAF card which he downgraded a few months ago.

Maybe I won't see another upgrade offer given I've already got an Ascend card...

azepine00 Jun 24, 18 10:43 am


Originally Posted by Happy (Post 29895839)
Identical upgrade offer shows up again on both our no fee card. same 75K/$3K and no restrictive language.

2k or 3k?


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