Getting hotel Gold status and then using Amex Travel seem counterintuitive
Sep 11, 2019, 9:06 pm
#61
Join Date: Sep 2019
Posts: 3
Re
One third scenario is I booked via delta vacations and my Hilton in Rome did honor all benefits . So my original post was asking because with other booking systems specifically deltavacations I had a different on site experience than amex travel
Sep 12, 2019, 2:08 am
#62
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I've booked hotels (manly ZRH Hilton Airport) using AA miles*, via AA Vacation (hotel + flt), DL Vacation (hotel + flt), while I've never gotten Hilton points, I have gotten Diamond benefits: Executive floor, Executive lounge, breakfast.
AA pure hotel bookings are via Expedia--they list my address as Expedia's.
AA pure hotel bookings are via Expedia--they list my address as Expedia's.
Sep 12, 2019, 8:08 am
#64
Join Date: Jul 2018
Location: Washington, DC, USA
Programs: Amex Membership Rewards, Chase Ultimate Rewards
Posts: 191
Same with Hertz and National.
Sep 12, 2019, 8:16 am
#65
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Not all third party booking are treated the same. If Hilton sees your corporate travel portal as a traditional travel agency it may be treated differently than a booking made through an Online Travel Agency/Consolidator. This depends on the contract between the agency and Hilton, not on the technology used to make the booking.
Sep 12, 2019, 12:31 pm
#66
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,894
As a general rule, use Amex Travel for non-chain hotels, or for brands like Four Seasons. The big brands (specifically Hilton) really incentive you to book direct. You may be able to get some benefits via a non-prepaid, Fine Hotels and Resorts booking, but that seems hit or miss nowadays.