Originally Posted by poisson
(Post 28195702)
One thing that's super annoying about AMEX is all of the limitations. They limit which airline you can use the fee with, they limit transactions on the Everyday cards. So annoying!
Originally Posted by STS-134
(Post 28183243)
Until this crap from Amex stops (giving us benefits that are useless or difficult or impossible to use), the Plat will never be as popular as the CSR.
The one exception is the EDP... almost. At least the reward structure is simple. If that card offered 2x points per dollar instead of 1.5, AND Amex were more universally accepted (there are still plenty of small businesses that don't accept it), that could potentially become my go-to card. |
Speaking of AmEx and other banking products, wasn't Serve and Bluebird supposed to be part of their foray into those? Granted, prepaid cards aren't full replacements for checking accounts and they still don't issue mortgages and such.
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Originally Posted by STS-134
(Post 28183243)
Until this crap from Amex stops (giving us benefits that are useless or difficult or impossible to use), the Plat will never be as popular as the CSR.
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Originally Posted by Troopers
(Post 28195898)
Or until Amex offers a whopping 200k MR signup bonus. The most popular card will be the card with the most generous signup bonus. CSR is old news.
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Originally Posted by tmiw
(Post 28195879)
Speaking of AmEx and other banking products, wasn't Serve and Bluebird supposed to be part of their foray into those? Granted, prepaid cards aren't full replacements for checking accounts and they still don't issue mortgages and such.
But they got the MSers and the 'underbanked' with those products, and gave up, largely. They don't seem to have or want a middle ground deposit banking option. |
Originally Posted by STS-134
(Post 28195912)
That'll drive signups. But few of those new members will actually keep the card past the first anniversary without compelling rewards points earn rates.
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Originally Posted by Troopers
(Post 28195931)
The CSR certainly wouldn't be as popular today had it not offered 100k bonus day one. And it's TBD if card holders will renew. The CSP is the better card for the average person.
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Originally Posted by mhdena
(Post 28195997)
From the reports of people who cashed in the 100k points, probably half of the original CSR signups will/have cancel/ed before they pay another fee.
Many, many will keep it out of inertia. |
AMEX should have given consumers a 5x dining category instead of hotels booked thru amex travel. They did that because they get a kick back on all bookings made thru their portal. They also need to make points be worth 1c for cash. With miles inevitably becoming obsolete they need to reinvent the value of a MR point.
I like how they Schwab Platinum card can be used to invest a MR as 1.25c into a brokerage account. That is pretty cool, but the 50% refund on points on a personal card would make it a game changer. |
Originally Posted by STS-134
(Post 28195912)
And Amex continues to go down the path toward irrelevance, rolling out yet another annoying to use benefit.
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Originally Posted by Troopers
(Post 28195931)
The CSR certainly wouldn't be as popular today had it not offered 100k bonus day one. And it's TBD if card holders will renew. The CSP is the better card for the average person.
Originally Posted by Troopers
(Post 28196099)
Ah, aren't millennials the most frequent Uber users? And it's quite easy to use.
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Originally Posted by Troopers
(Post 28196099)
Ah, aren't millennials the most frequent Uber users? And it's quite easy to use.
I really appreciate that Chase lets me decide where to best use my "Travel Credit" at anytime during the year. Yes, I can usually use up my Uber credit, but this month for example, I have almost exclusively been using Lyft. On my CSR, that's no problem burning through the credits, with my Amex credit, it's just another thing I need to watch out for. Most of my millennial friends who are interested in Plat/CSR type products have swayed towards the ease of use for the CSR credits. |
Originally Posted by josephstern
(Post 28195655)
I hear ya.
My point here is, I think Amex is old-school, and Chase really does get the younger generations and is successfully marketing to and courting them. Sure, everyone needs a real bank (Venmo doesn't displace that) and Chase wants to be that bank. Amex doesn't even offer this type of banking - another reason why younger generations might not be interested (why have multiple financial relationships?). I think the NYT hit the nail on the head on this point. I ordered Pizza Hut and they did anything they could to not make me happy... Ignored me on social media, false advertised, said the oven wasn't up to the proper temp so the order would be delayed, etc. In the end I got my $17.80 back no questions asked. |
Originally Posted by snic
(Post 28195867)
The one exception is the EDP... almost. At least the reward structure is simple. If that card offered 2x points per dollar instead of 1.5, AND Amex were more universally accepted (there are still plenty of small businesses that don't accept it), that could potentially become my go-to card. You need 30 transactions a month to get the 50% bonus, and then they add in little asterisks like how warehouse gas stations don't count as grocery stores or gas stations. I also explained earlier about the month-long lag in rewards, which is ridiculous to say the least. The rewards should be available once the statement hits at the end of the cycle. |
That lag is a very US centric issue. Canadian membership rewards are usable once the transaction posts, no need to even wait for statement to post. Sign-up bonuses post and are usable once the threshold transaction posts (usually. Otherwise wait 8 to 10 weeks for a manual sweep)
Sadly Chase Canada is all but out of the country, down to just one card (Marriott), having sold or discontinued everything else. No ultimate rewards here for the foreseeable future |
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