American Express personal Platinum (USA) metal card

    Hide Wikipost
Old Oct 3, 18, 5:42 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: C W
Wiki Link
General Information:

Please note this thread only currently applies to US-issued personal Platinum cards. There have been no official announcements of foreign-issued metal cards. It also applies to all co-branded personal Platinum cards such as Mercedes and Morgan Stanley.

All new and and replacement cards are now stainless steel, as of March 30, 2017.

Amex Press Release

This thread is for discussion of the physical metal card. Please see this thread for all other new Amex Platinum features:

USA: New personal Platinum benefits; Higher annual fee ($550)


Contactless

There are contactless (NFC) and non-contactless version of the Platinum Card.

If you previously had a contactless card and requested a replacement you will receive a contactless replacement.

If you previously had a non-contactless card and requested a replacement you will receive a non-contactless replacement unless you ask specifically for contactless.

Some reps do not know about contactless, HUCA or speak to a supervisor. If you are told you cannot request a contactless card because you requested another replacement within 10 days, ask to speak to fraud prevention and they will override this restriction.

When you apply for a new Platinum account you will be sent a non-contactless card by default.

The contactless and non-contactless cards are physically different. Detailed description and photos in Post 204.

Welcome Kit

Some members have received a Welcome Kit with a wooden display for the card that can be repurposed as a phone stand.

Pictures and description in Post 282.

All new cardmembers should receive the Welcome Kit whereas replacement cards generally seem to arrive in an envelope.
Print Wikipost

Old Apr 12, 17, 3:42 am
  #271  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by BarryL View Post
Just called to get my metal card. Was told contactless wasn't available for metal card. Thought this was a bit odd. I'll just wait and re-order in a few weeks. I have a wallet that blocks RF.
This is wrong. Try again and you'll get it.
C W is offline  
Old Apr 12, 17, 7:26 am
  #272  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,264
Originally Posted by mikesyr18 View Post
Swiping is being phased out at a rapid pace now, so you're going to have to use a different payment method regardless by either dipping or tapping your card. You most certainly have every right to do what you're comfortable with, though.
Sorry - I wasn't specifically meaning swiping the magstrip. I was using "swipe" more universally to mean presenting a physical credit card vs. presenting my cell phone.

Regardless of whether it's swipe/dip/tap, I prefer to perform that action with a card, not a phone. Purely personal preference.

Besides, at the rate most US merchants are moving, it's kind of a crap shoot whether you'll be able to use contactless vs. chip vs. magstripe in any given place. Presenting your phone gives only one option which the merchant may not support. Presenting a physical card allows for all three.
gooselee is offline  
Old Apr 12, 17, 11:54 am
  #273  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 41,161
Moderator action

This thread hosts discussion of the new metal card fabrication. Discussion of other features of the personal Platinum card has been moved:

http://www.flyertalk.com/forum/ameri...fee-550-a.html

Last edited by mia; Apr 12, 17 at 11:54 am Reason: Moderator action
mia is online now  
Old Apr 14, 17, 5:16 pm
  #274  
 
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Received. Nice presentation and came 1-2 days faster than I thought it would. Very nice weight and it feels very nice.
dinanm3atl is offline  
Old Apr 14, 17, 5:26 pm
  #275  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by dinanm3atl View Post
Received. Nice presentation and came 1-2 days faster than I thought it would. Very nice weight and it feels very nice.
Did you get a wooden box?
C W is offline  
Old Apr 14, 17, 6:41 pm
  #276  
 
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Originally Posted by C W View Post
Did you get a wooden box?
Outer thick cardboard box. Open to a wooden presentation with the card sitting down inside the cut-out of the wood. Impressive.
dinanm3atl is offline  
Old Apr 15, 17, 3:57 am
  #277  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by dinanm3atl View Post
Outer thick cardboard box. Open to a wooden presentation with the card sitting down inside the cut-out of the wood. Impressive.
Both my metal replacement and contactless metal replacement came stuck to a piece of paper

I want the box, I wonder if I can request it specifically.
C W is offline  
Old Apr 15, 17, 7:46 am
  #278  
 
Join Date: May 2016
Location: Clermont, FL
Programs: Amex Plat, Amex PRG, Ritz Rewards Gold, SPG Gold, HHonors Gold, Mlife Platinum
Posts: 37
Originally Posted by C W View Post
Both my metal replacement and contactless metal replacement came stuck to a piece of paper
Same here. Not that I necessarily need another box to gather dust, but I'm curious as to why there's an inconsistency on delivery methods for the same card.
Corsair66 is offline  
Old Apr 15, 17, 9:03 am
  #279  
 
Join Date: Apr 2017
Programs: DL, HH Gold, Marriott Gold, SPG Gold, AA, AmEx Plat, R-C
Posts: 1
I asked for a box also, and was told new accounts only
Cameron Webb is offline  
Old Apr 15, 17, 9:08 am
  #280  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by Cameron Webb View Post
I asked for a box also, and was told new accounts only
What a great way to treat loyal cardmembers who've been paying the fee for years
C W is offline  
Old Apr 15, 17, 9:21 am
  #281  
 
Join Date: Apr 2017
Programs: Honors, AAdvantage, SkyMiles, Marriott/SPG/R-C, AmEx Plat, R-C
Posts: 3
Angry

Absolutely!
cdwatnsu is offline  
Old Apr 15, 17, 9:41 am
  #282  
 
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
It's not really a 'box'. See below. This is the welcome kit.

Untitled by https://www.flickr.com/photos/dinanm3atl/, on Flickr

Untitled by https://www.flickr.com/photos/dinanm3atl/, on Flickr
dinanm3atl is offline  
Old Apr 15, 17, 11:44 am
  #283  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Berlin, SW Florida, and Toronto
Programs: UA 1K, Hilton Diamond, Discovery Black, and assorted others
Posts: 27,725
Weird. At least you can throw it in the fireplace!
LondonElite is online now  
Old Apr 15, 17, 11:47 am
  #284  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by dinanm3atl View Post
It's not really a 'box'. See below. This is the welcome kit.
Nice pictures. Thank you.
C W is offline  
Old Apr 15, 17, 4:45 pm
  #285  
 
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
Originally Posted by C W View Post
Nice pictures. Thank you.
Not a problem.
dinanm3atl is offline  

Thread Tools
Search this Thread
Search Engine: