Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
May 21, 2019, 10:10 pm
#976
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
My goodness, just took a trip down memory lane of posts from over a year ago. That's why I barely remembered what was going on.
Now that I've reminisced, I can confidently say that I still agree with my past self and the argument that I was previously making: Amex has the data and Amex will do what Amex thinks is best for Amex.
Can we now go back to kvetching about whether Uber Cash is just a minor inconvenience or the actual devil incarnate?
Now that I've reminisced, I can confidently say that I still agree with my past self and the argument that I was previously making: Amex has the data and Amex will do what Amex thinks is best for Amex.
Can we now go back to kvetching about whether Uber Cash is just a minor inconvenience or the actual devil incarnate?
May 21, 2019, 11:53 pm
#977
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,664
I kinda hope they ditch the Uber credits and instead just include "ground transportation" credits or whatever. Something that worked with Uber, Lyft, Silvercar, ZipCar, etc...
Recently got a ~10 min long Amex survey about how their platinum card and membership rewards compared to other cards I have. I gave low marks for ease of use of benefits...
Recently got a ~10 min long Amex survey about how their platinum card and membership rewards compared to other cards I have. I gave low marks for ease of use of benefits...
I too received the same survey, and gave them very low marks for ease of use.
May 22, 2019, 4:01 am
#978
Join Date: Feb 2012
Posts: 4,477
It's reasonable for AmEx to promote certain spending patterns -- they have travel-related roots after all. But it's wrong for them to stifle competition in the process, plus favor the least ethical corporate bully with the extra business.
May 22, 2019, 7:09 am
#979
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,893
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
May 22, 2019, 8:55 am
#980
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,664
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
May 22, 2019, 10:20 am
#981
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
Remember that 99% of the world is not on FT. The people like us who add this benefit and then use another card within the app itself are a very small subset of people who even add the card at all, which is again a subset of people who know about the benefit, which again is a subset of people who have an Amex Plat to begin with.
You're talking about a population funnel that looks like this:
- People with an Amex Plat
- Have Amex Plat & know about Uber benefit
- Have Plat + know benefit + already have or go and get Uber app
- Plat + know + app + take the step of adding Plat card to app
- Plat + know + app + add card + actually use the service
- Plat + know + app + add + use + add another CC and/or swap payment method away from Amex Plat
For the bulk of Amex users, this benefit unquestionably (to me) results in a net add of three things:
1. People downloading the Uber app
2. People using Uber
3. People paying for their Ubers with an Amex Plat card
All of those are desirable outcomes for Uber and Amex. Full stop.
May 22, 2019, 10:42 am
#982
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Part of the problem is that back when it was more or less automatic (i.e. the first $15 of rides were free, regardless of payment method), some people complained that it caused them to use up the credit on work-related rides that would otherwise have been reimbursed, when they wanted to keep it for personal rides. I guess you can't please everyone. But the $200/year airline fee credit for Amex Platinum works the same way, and I don't recall reading of anyone complaining about that - go figure.
I used Uber Eats last night and it still works the way I'd want Uber to... When you don't have enough "cash" it just charges your credit card the overage, no tricky business.
May 22, 2019, 11:38 am
#983
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
My goodness, just took a trip down memory lane of posts from over a year ago. That's why I barely remembered what was going on.
Now that I've reminisced, I can confidently say that I still agree with my past self and the argument that I was previously making: Amex has the data and Amex will do what Amex thinks is best for Amex.
Can we now go back to kvetching about whether Uber Cash is just a minor inconvenience or the actual devil incarnate?
Now that I've reminisced, I can confidently say that I still agree with my past self and the argument that I was previously making: Amex has the data and Amex will do what Amex thinks is best for Amex.
Can we now go back to kvetching about whether Uber Cash is just a minor inconvenience or the actual devil incarnate?
The argument centered on the Uber credits: whether Amex introduced them as a short-term, temporary benefit or a long-term one. I believed the latter. This is the position which I guess you missed on your trip down memory lane.
May 22, 2019, 6:54 pm
#984
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
(waving finger) There was never any disagreement or argument about Amex's use/judgement of their "data". Though I'm glad you can still "confidently" with your past self which said Amex will only do what's best for them. Arguing that was bold and risky!
The argument centered on the Uber credits: whether Amex introduced them as a short-term, temporary benefit or a long-term one. I believed the latter. This is the position which I guess you missed on your trip down memory lane.
@mia there was no set deadline per se (as you stated "at least through December"). You're right. You never committed to any time frame or date when you argued for your position that the Uber credits were temporary, not long-term.
The argument centered on the Uber credits: whether Amex introduced them as a short-term, temporary benefit or a long-term one. I believed the latter. This is the position which I guess you missed on your trip down memory lane.
@mia there was no set deadline per se (as you stated "at least through December"). You're right. You never committed to any time frame or date when you argued for your position that the Uber credits were temporary, not long-term.
May 22, 2019, 7:55 pm
#985
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
May 22, 2019, 9:50 pm
#986
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,446
May 22, 2019, 10:23 pm
#987
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Unless your employer requires use of a corporate card, why would they care what method of payment you use?
Now promotion discounts ... yes, those can’t be expensed because you haven’t paid that sum. Those discounts such as Platinum price protection show as a discount, different than payment via an Uber credit.
May 23, 2019, 9:53 am
#988
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
The Uber receipt shows the full fare charged. It may be paid via a credit card, Uber credits (including gift cards) or some combination including different cards for fare vs tip.
Unless your employer requires use of a corporate card, why would they care what method of payment you use?
Now promotion discounts ... yes, those can’t be expensed because you haven’t paid that sum. Those discounts such as Platinum price protection show as a discount, different than payment via an Uber credit.
May 23, 2019, 8:07 pm
#989
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
May 23, 2019, 9:57 pm
#990
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
I'll take the attention span as a compliment. Personal investment? It's not clear to me what you mean by that. Do you mean by continuing to post in this anonymous forum?