Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
Apr 6, 2017, 3:07 pm
#166
Join Date: Oct 2008
Location: ABQ
Programs: Delta Platinum, Southwest A-List
Posts: 1,426
That's actually pretty awesome. Sometimes they give you drivers that are just plain awful and dont' have a clue where they are going.
Apr 7, 2017, 10:56 am
#167
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Apr 7, 2017, 5:51 pm
#168
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,964
If a driver doesn't use a Nav app on a trip, I tell 'em I'm derating them if they don't fire it up. There's no excuse for not using the benefit of real-time traffic; "I know where I'm going" won't fly with me.
Apr 8, 2017, 9:23 am
#169
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
Definitely no excuse not using GPS considering Uber app integration into google maps or waze. I don't think the driver even have to type the destination in.
Apr 10, 2017, 12:23 pm
#170
Join Date: Mar 2008
Location: Austin (TX)
Posts: 308
The credit showed up in the account, but when I tried to order, I got a message that my Uber account was disabled.
I never had an Uber or UberEats account prior to the AXP change and had not used either account prior to this attempt. Not a happy camper right now...
I never had an Uber or UberEats account prior to the AXP change and had not used either account prior to this attempt. Not a happy camper right now...
Apr 10, 2017, 12:33 pm
#171
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
If Uber eats doesn't work, there's gonna be a lot of unhappy campers
Apr 10, 2017, 12:43 pm
#172
Join Date: Mar 2008
Location: Austin (TX)
Posts: 308
This was to have been my first attempt to use either Uber OR UberEats...they show me as 'account disabled' and won't respond in any manner...I may wind up in the #deleteUber group for reasons other than the hashtag originally contemplated...
Apr 10, 2017, 1:09 pm
#174
Join Date: Jan 2016
Programs: AA, Hyatt, Marriott, Hilton
Posts: 501
No UberEats credit for me on a $50 charge, which is fine since I'm traveling this week and will end up using Uber at least once or twice.
Apr 10, 2017, 2:27 pm
#175
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Apr 10, 2017, 7:21 pm
#177
Join Date: Sep 2007
Posts: 998
What's the catch with UberEATS? (And does this credit apply to that? There seems to be some mixed data points here...)
Do you pay per mile the distance between the restaurant and where you are PLUS the $4.99 fee, or is it just the $4.99 fee? (Of course the cost of food, but that's a give in :P)
I highly doubt I'll ever use Uber, I just don't use taxi's or ride sharing apps to begin with. I like light rail when the option is there or renting a car/booking a professional private car for airport transfers or something. That said, I totally can see myself wanting food delivered to my hotel at 9pm or something after a full day of doing stuff and if I can use my credit for that I totally would. Heck, if it's seriously just $4.99 I could see myself using that for dinner the night I fly in, breakfast the next morning, and maybe a late snack that night too just to use the credit up :P
Anyone know if Serious Pie in Seattle is part of UberEATS? Oh god that would be awesome :P
Do you pay per mile the distance between the restaurant and where you are PLUS the $4.99 fee, or is it just the $4.99 fee? (Of course the cost of food, but that's a give in :P)
I highly doubt I'll ever use Uber, I just don't use taxi's or ride sharing apps to begin with. I like light rail when the option is there or renting a car/booking a professional private car for airport transfers or something. That said, I totally can see myself wanting food delivered to my hotel at 9pm or something after a full day of doing stuff and if I can use my credit for that I totally would. Heck, if it's seriously just $4.99 I could see myself using that for dinner the night I fly in, breakfast the next morning, and maybe a late snack that night too just to use the credit up :P
Anyone know if Serious Pie in Seattle is part of UberEATS? Oh god that would be awesome :P
Apr 10, 2017, 7:55 pm
#178
Join Date: Oct 2013
Location: DFW
Posts: 246
What's the catch with UberEATS? (And does this credit apply to that? There seems to be some mixed data points here...)
Do you pay per mile the distance between the restaurant and where you are PLUS the $4.99 fee, or is it just the $4.99 fee? (Of course the cost of food, but that's a give in :P)
I highly doubt I'll ever use Uber, I just don't use taxi's or ride sharing apps to begin with. I like light rail when the option is there or renting a car/booking a professional private car for airport transfers or something. That said, I totally can see myself wanting food delivered to my hotel at 9pm or something after a full day of doing stuff and if I can use my credit for that I totally would. Heck, if it's seriously just $4.99 I could see myself using that for dinner the night I fly in, breakfast the next morning, and maybe a late snack that night too just to use the credit up :P
Anyone know if Serious Pie in Seattle is part of UberEATS? Oh god that would be awesome :P
Do you pay per mile the distance between the restaurant and where you are PLUS the $4.99 fee, or is it just the $4.99 fee? (Of course the cost of food, but that's a give in :P)
I highly doubt I'll ever use Uber, I just don't use taxi's or ride sharing apps to begin with. I like light rail when the option is there or renting a car/booking a professional private car for airport transfers or something. That said, I totally can see myself wanting food delivered to my hotel at 9pm or something after a full day of doing stuff and if I can use my credit for that I totally would. Heck, if it's seriously just $4.99 I could see myself using that for dinner the night I fly in, breakfast the next morning, and maybe a late snack that night too just to use the credit up :P
Anyone know if Serious Pie in Seattle is part of UberEATS? Oh god that would be awesome :P
Apr 10, 2017, 7:59 pm
#179
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Also, the entire charge goes through Uber. So if you buy $10.01 worth of food+tax and then add the $4.99 delivery fee, that will use your entire $15 credit in one order.
Apr 10, 2017, 8:02 pm
#180
Join Date: Oct 2013
Location: DFW
Posts: 246
Interesting. Most places I go it's a 0%-5% markup (I assume the restaurant decides?) And a $4.99 delivery fee, plus tax.
Also, the entire charge goes through Uber. So if you buy $10.01 worth of food+tax and then add the $4.99 delivery fee, that will use your entire $15 credit in one order.
Also, the entire charge goes through Uber. So if you buy $10.01 worth of food+tax and then add the $4.99 delivery fee, that will use your entire $15 credit in one order.