Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
Mar 30, 2017, 4:28 am
#31
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
I have the US Platinum card but I live in Germany. I visit the US a couple times a year, so with the expiring nature of the credits this benefit is currently of very limited use to me.
I'd like to gift it to a good friend who takes a lot of Ubers, but if I'm interpreting the terms correctly, I'll never be able to unlink it from her Uber account and put it on my Uber account?
I'd like to gift it to a good friend who takes a lot of Ubers, but if I'm interpreting the terms correctly, I'll never be able to unlink it from her Uber account and put it on my Uber account?
A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit.
Mar 30, 2017, 4:45 am
#33
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Just opened the app and got the $15 credit. Isn't usable in Germany where I live, of course. But oddly, I tried to order a ride in the US (which can be done from anywhere in the world if you're so inclined, for a friend or whatever) and it still said that the credit was unavailable in my region. Disappointing. As in my post above, hoping to gift this benefit to a friend.
Mar 30, 2017, 5:48 am
#34
Join Date: Aug 2014
Location: SIN
Programs: TK *G, UA, AS
Posts: 50
How to switch which Uber account gets Amex credits:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00am EST on the 1st day of the applicable month that you want the Amex credits to apply to the applicable account. The benefit will switch accounts for the new month.
*You can re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method.
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00am EST on the 1st day of the applicable month that you want the Amex credits to apply to the applicable account. The benefit will switch accounts for the new month.
*You can re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method.
Mar 30, 2017, 5:56 am
#35
Join Date: May 2013
Posts: 378
Ugh! Just tried on mine - says, you have the benefit but not on this phone. most likely on my older iphone that's at home somewhere that I keep as backup. by reading the terms, it says I need to delete payment info on the other phone, so that it kicks in on this one. (not sure what would happen if I'd lost the other phone permanently, for instance).
it also says that the credit allocation to a phone resets every 1st of the month, which means:
1. I lose this month's credit, unless I lug around 2 phones.
2. I better delete payment from the other phone, today or tomorrow, or I'll lose credit for April too.
it also says that the credit allocation to a phone resets every 1st of the month, which means:
1. I lose this month's credit, unless I lug around 2 phones.
2. I better delete payment from the other phone, today or tomorrow, or I'll lose credit for April too.
Mar 30, 2017, 6:15 am
#36
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
According to this Uber help article, there is a way to change the Uber account where upcoming monthly credits will be applied:
Once a monthly credit appears in an Uber account, though, it appears to be 'use it or lose it' from that account.
Once a monthly credit appears in an Uber account, though, it appears to be 'use it or lose it' from that account.
Mar 30, 2017, 6:59 am
#37
Join Date: Jun 2011
Location: Florida
Programs: Hyatt Diamond. SPG Plat. Marriott Plat.
Posts: 522
Has anyone actually tried this in Uber eats yet?
Also aren't we supposed to get VIP? I'm in Atlanta which is a VIP market but don't have the VIP option on my app
Also aren't we supposed to get VIP? I'm in Atlanta which is a VIP market but don't have the VIP option on my app
Mar 30, 2017, 8:34 am
#38
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,475
I have the US Platinum card but I live in Germany. I visit the US a couple times a year, so with the expiring nature of the credits this benefit is currently of very limited use to me.
I'd like to gift it to a good friend who takes a lot of Ubers, but if I'm interpreting the terms correctly, I'll never be able to unlink it from her Uber account and put it on my Uber account?
I'd like to gift it to a good friend who takes a lot of Ubers, but if I'm interpreting the terms correctly, I'll never be able to unlink it from her Uber account and put it on my Uber account?
Opened Uber eats in South Africa - $15USD shows as well
Mar 30, 2017, 9:40 am
#39
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Also seeing a 3/31 expiration in my app. Oh well.
Interestingly, I have my Plat card attached to both my Personal and Business profiles in the app. When Business is selected, the Amex credits default to off. When Personal is selected, the credits default to on. Seems like someone was actually thinking ahead.
What city are you in? This is an intriguing concept.
Same. I may get UberEATS for dinner tonight or tomorrow. If nobody else has tested it by then, I'll report back.
I'm in ATL as well and I see the VIP option when I swipe over to the premium ride options (where Black/SUV are). Same price as UberX, about the same # of cars available right now (lunchtime in midtown).
Interestingly, I have my Plat card attached to both my Personal and Business profiles in the app. When Business is selected, the Amex credits default to off. When Personal is selected, the credits default to on. Seems like someone was actually thinking ahead.
Same. I may get UberEATS for dinner tonight or tomorrow. If nobody else has tested it by then, I'll report back.
I'm in ATL as well and I see the VIP option when I swipe over to the premium ride options (where Black/SUV are). Same price as UberX, about the same # of cars available right now (lunchtime in midtown).
Mar 30, 2017, 9:50 am
#40
Join Date: Dec 2016
Location: LAS
Posts: 13
Las Vegas, NV. Unfortunately the activation fee of $2.50 did not get reimbursed.
Also, this was my first time trying it, and apparently you don't prepay for the rides, you just prepay the activation fee for all of them and then you have flat rates for 30 days.
More info: https://www.uber.com/info/plus/lasvegas/
Also, this was my first time trying it, and apparently you don't prepay for the rides, you just prepay the activation fee for all of them and then you have flat rates for 30 days.
More info: https://www.uber.com/info/plus/lasvegas/
Mar 30, 2017, 10:21 am
#41
Join Date: Mar 2017
Posts: 28
Hi all, is anyone able to see the Uber VIP option for those that are in NYC? Anyone mind posting a screenshot on how it should look like? I have the $15 credit showed up on my account but did not see anything related to the VIP option.
Mar 30, 2017, 10:28 am
#42
Join Date: Sep 2005
Posts: 2,731
It appears that the credits can be added to a single uber account by two different AMEX platinum cards. I added two platinum cards to my account and the credit balance increased by $30.
Mar 30, 2017, 11:06 am
#43
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Las Vegas, NV. Unfortunately the activation fee of $2.50 did not get reimbursed.
Also, this was my first time trying it, and apparently you don't prepay for the rides, you just prepay the activation fee for all of them and then you have flat rates for 30 days.
More info: https://www.uber.com/info/plus/lasvegas/
Also, this was my first time trying it, and apparently you don't prepay for the rides, you just prepay the activation fee for all of them and then you have flat rates for 30 days.
More info: https://www.uber.com/info/plus/lasvegas/
Mar 30, 2017, 11:20 am
#44
Join Date: Aug 2012
Location: SFO/TPE
Programs: UA GS slavery, *A Gold, Marriott/SPG Gold, Hilton Gold, Hertz Pres Circle
Posts: 281
does anyone know if we can use the credit to buy giftcards on uber?
Mar 30, 2017, 11:30 am
#45
Join Date: Apr 2014
Posts: 1,639
No plans to use Uber today or tomorrow, so I downloaded UberEATS and see the $15 credit. Not sure if I'll get to use it though.