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USA personal Platinum Uber $200/year credit begins 30 March 2017

USA personal Platinum Uber $200/year credit begins 30 March 2017

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Old Jun 29, 19, 8:43 am   -   Wikipost
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American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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Old Apr 1, 17, 11:25 pm
  #121  
 
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,168
If UberEATS credits continue I will not close the card. I think it offsets the increase. However if in the future it is only for Uber rides I will cancel it without hesitation.

I value the credits as $10 in free food a month (because of $5 delivery) and extra $20 in December for a total of $140. I do order food for delivery at least twice a month and the UberEATS restaurants in my area area really good. SomI will use it without having to go out of my way.
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Old Apr 2, 17, 6:10 am
  #122  
 
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Originally Posted by ucdtim17 View Post
So, has anyone used their April credit in one app and checked if the credit disappears from the other?
Not April, but when I used Eats on 3/31 the credit definitely disappeared from the ride app.
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Old Apr 2, 17, 8:37 am
  #123  
 
Join Date: Jul 2009
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Originally Posted by gooselee View Post
Not April, but when I used Eats on 3/31 the credit definitely disappeared from the ride app.

I used my March credit on 31st March but my April credit has not shown up yet. does anyone eles have the same problem?

Last edited by Lonsinla; Apr 2, 17 at 8:51 am
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Old Apr 2, 17, 9:09 am
  #124  
mia
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Originally Posted by kylie79 View Post
...anyone eles have the same problem?
ONE earlier report, I think.
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Old Apr 2, 17, 2:11 pm
  #125  
 
Join Date: Jan 2014
Programs: Krisflyer, hyatt GP
Posts: 157
I saw "Amex Benefit" under my amex payment on the uber apps, but i dont see $15 credit on the payment method. Is anyone know what's wrong?
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Old Apr 2, 17, 4:03 pm
  #126  
 
Join Date: Aug 2007
Location: San Francisco
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Originally Posted by Bidu View Post
I saw "Amex Benefit" under my amex payment on the uber apps, but i dont see $15 credit on the payment method. Is anyone know what's wrong?
Mine says "AMEX Credit' and I feel like that's what should be showing...
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Old Apr 2, 17, 4:31 pm
  #127  
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Originally Posted by StatusChallenged View Post
Did anyone see the Uber offer for hamilton tickets? 4/1 1PM, New York. Not sure about Chicago
Saw the offer mentioned in the app in NYC. At 1PM I tried clicking on it, and it wasn't obvious at all how it was supposed to work. The only button to press was the button where you normally confirm your request, but it said No Cars Available. When I tried to click it anyway, it told me I had to enter a destination. After a few minutes I gave up.
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Old Apr 2, 17, 9:56 pm
  #128  
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Originally Posted by GiantCow View Post
I believe VIP drivers have a 4.8+ rating so yeah, sometimes you'll need to wait longer for a ride.

I don't think I'll ever use VIP since all I really care about is getting from point A to point B as fast as possible.
I just check my app from BROOKLYN to EWR. UberX VIP is $88.76. UberX is $79.88. Brooklyn to LGA UberX VIP is $46.75 but UberX is $54. UberX VIP also cheaper than UberX to JFK.

No idea why pricing is different.
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Old Apr 3, 17, 6:21 am
  #129  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,806
Originally Posted by javabytes View Post
Saw the offer mentioned in the app in NYC. At 1PM I tried clicking on it, and it wasn't obvious at all how it was supposed to work. The only button to press was the button where you normally confirm your request, but it said No Cars Available. When I tried to click it anyway, it told me I had to enter a destination. After a few minutes I gave up.
The offer that shows up right when you open the app is just informational - if you're receiving it that's actually a good sign that the card is connected and credits are available.

In most cities you have to select a destination before requesting a ride. That will then prompt the app to calculate fares and show payment options.

I have no idea why no cars would be available in NYC at 1pm on a Sunday. That part seems very odd.

Originally Posted by seawolf View Post
I just check my app from BROOKLYN to EWR. UberX VIP is $88.76. UberX is $79.88. Brooklyn to LGA UberX VIP is $46.75 but UberX is $54. UberX VIP also cheaper than UberX to JFK.

No idea why pricing is different.
Interesting. I've checked a few different times since Friday and the VIP option has always been the exact same price as UberX in ATL. I'd be interested to know what justifies the price difference in certain markets.
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Old Apr 3, 17, 9:25 am
  #130  
 
Join Date: Feb 2014
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I wonder if VIP and non-VIP are separate when it comes to calculating surge pricing, that could explain why sometimes VIP is cheaper.
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Old Apr 3, 17, 9:35 am
  #131  
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Originally Posted by GiantCow View Post
I wonder if VIP and non-VIP are separate when it comes to calculating surge pricing, that could explain why sometimes VIP is cheaper.
As far as I can tell, no surge but I'm guessing Uber is pricing it as a separate product.
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Old Apr 3, 17, 1:29 pm
  #132  
 
Join Date: Sep 2011
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Originally Posted by kylie79 View Post
I used my March credit on 31st March but my April credit has not shown up yet. does anyone eles have the same problem?
Same here. I used March's credit on Uber Eats, credit for April doesn't currently show up.
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Old Apr 3, 17, 2:41 pm
  #133  
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Originally Posted by Orlan View Post
Same here. I used March's credit on Uber Eats, credit for April doesn't currently show up.
i used March for UberEats but my April credit showed up on April 1
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Old Apr 3, 17, 3:57 pm
  #134  
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Originally Posted by seawolf View Post
i used March for UberEats but my April credit showed up on April 1
Same here x2 (two cards stacked on my account).
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Old Apr 3, 17, 4:00 pm
  #135  
 
Join Date: Feb 2016
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Originally Posted by kylie79 View Post
I used my March credit on 31st March but my April credit has not shown up yet. does anyone eles have the same problem?
My April credit showed up on 4/1 for both Uber and Uber Eats. I can't see the credit for Uber Eats until I check out and right before I would have to place an order. I just do that to check and then exit the app without ordering.
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