Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > American Express | Membership Rewards
Reload this Page >

USA personal Platinum Uber $200/year credit begins 30 March 2017

USA personal Platinum Uber $200/year credit begins 30 March 2017

    Hide Wikipost
Old Jun 11, 19, 12:33 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: CKDGM
Wiki Link
Terms of the Uber benefit (as of 2017-12-15):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
It appears that multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.

Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Print Wikipost

Reply

Old Apr 1, 17, 11:25 pm
  #121  
 
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,167
If UberEATS credits continue I will not close the card. I think it offsets the increase. However if in the future it is only for Uber rides I will cancel it without hesitation.

I value the credits as $10 in free food a month (because of $5 delivery) and extra $20 in December for a total of $140. I do order food for delivery at least twice a month and the UberEATS restaurants in my area area really good. SomI will use it without having to go out of my way.
lotrbfme is offline  
Reply With Quote
Old Apr 2, 17, 6:10 am
  #122  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,563
Originally Posted by ucdtim17 View Post
So, has anyone used their April credit in one app and checked if the credit disappears from the other?
Not April, but when I used Eats on 3/31 the credit definitely disappeared from the ride app.
gooselee is offline  
Reply With Quote
Old Apr 2, 17, 8:37 am
  #123  
 
Join Date: Jul 2009
Programs: Krisflyer Gold, Hilton Diamond, SPG Gold, Marriott Gold, Accor Gold
Posts: 247
Originally Posted by gooselee View Post
Not April, but when I used Eats on 3/31 the credit definitely disappeared from the ride app.

I used my March credit on 31st March but my April credit has not shown up yet. does anyone eles have the same problem?

Last edited by Lonsinla; Apr 2, 17 at 8:51 am
Lonsinla is offline  
Reply With Quote
Old Apr 2, 17, 9:09 am
  #124  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 37,655
Originally Posted by kylie79 View Post
...anyone eles have the same problem?
ONE earlier report, I think.
mia is offline  
Reply With Quote
Old Apr 2, 17, 2:11 pm
  #125  
 
Join Date: Jan 2014
Programs: Krisflyer, hyatt GP
Posts: 147
I saw "Amex Benefit" under my amex payment on the uber apps, but i dont see $15 credit on the payment method. Is anyone know what's wrong?
Bidu is offline  
Reply With Quote
Old Apr 2, 17, 4:03 pm
  #126  
 
Join Date: Aug 2007
Location: San Francisco
Programs: UA MileagePlus, AAdvantage, Hyatt Gold Passport, HHonors
Posts: 685
Originally Posted by Bidu View Post
I saw "Amex Benefit" under my amex payment on the uber apps, but i dont see $15 credit on the payment method. Is anyone know what's wrong?
Mine says "AMEX Credit' and I feel like that's what should be showing...
kthpence is offline  
Reply With Quote
Old Apr 2, 17, 4:31 pm
  #127  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, SPG Gold, MR Gold, Nat'l Exec Elite, Avis Presidents Club
Posts: 14,947
Originally Posted by StatusChallenged View Post
Did anyone see the Uber offer for hamilton tickets? 4/1 1PM, New York. Not sure about Chicago
Saw the offer mentioned in the app in NYC. At 1PM I tried clicking on it, and it wasn't obvious at all how it was supposed to work. The only button to press was the button where you normally confirm your request, but it said No Cars Available. When I tried to click it anyway, it told me I had to enter a destination. After a few minutes I gave up.
javabytes is offline  
Reply With Quote
Old Apr 2, 17, 9:56 pm
  #128  
Original Member
 
Join Date: May 1998
Location: New York, NY, USA
Programs: AA 2MM, Hyatt Glob, SPG LTP
Posts: 11,421
Originally Posted by GiantCow View Post
I believe VIP drivers have a 4.8+ rating so yeah, sometimes you'll need to wait longer for a ride.

I don't think I'll ever use VIP since all I really care about is getting from point A to point B as fast as possible.
I just check my app from BROOKLYN to EWR. UberX VIP is $88.76. UberX is $79.88. Brooklyn to LGA UberX VIP is $46.75 but UberX is $54. UberX VIP also cheaper than UberX to JFK.

No idea why pricing is different.
seawolf is offline  
Reply With Quote
Old Apr 3, 17, 6:21 am
  #129  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,563
Originally Posted by javabytes View Post
Saw the offer mentioned in the app in NYC. At 1PM I tried clicking on it, and it wasn't obvious at all how it was supposed to work. The only button to press was the button where you normally confirm your request, but it said No Cars Available. When I tried to click it anyway, it told me I had to enter a destination. After a few minutes I gave up.
The offer that shows up right when you open the app is just informational - if you're receiving it that's actually a good sign that the card is connected and credits are available.

In most cities you have to select a destination before requesting a ride. That will then prompt the app to calculate fares and show payment options.

I have no idea why no cars would be available in NYC at 1pm on a Sunday. That part seems very odd.

Originally Posted by seawolf View Post
I just check my app from BROOKLYN to EWR. UberX VIP is $88.76. UberX is $79.88. Brooklyn to LGA UberX VIP is $46.75 but UberX is $54. UberX VIP also cheaper than UberX to JFK.

No idea why pricing is different.
Interesting. I've checked a few different times since Friday and the VIP option has always been the exact same price as UberX in ATL. I'd be interested to know what justifies the price difference in certain markets.
gooselee is offline  
Reply With Quote
Old Apr 3, 17, 9:25 am
  #130  
 
Join Date: Feb 2014
Posts: 236
I wonder if VIP and non-VIP are separate when it comes to calculating surge pricing, that could explain why sometimes VIP is cheaper.
GiantCow is offline  
Reply With Quote
Old Apr 3, 17, 9:35 am
  #131  
Original Member
 
Join Date: May 1998
Location: New York, NY, USA
Programs: AA 2MM, Hyatt Glob, SPG LTP
Posts: 11,421
Originally Posted by GiantCow View Post
I wonder if VIP and non-VIP are separate when it comes to calculating surge pricing, that could explain why sometimes VIP is cheaper.
As far as I can tell, no surge but I'm guessing Uber is pricing it as a separate product.
seawolf is offline  
Reply With Quote
Old Apr 3, 17, 1:29 pm
  #132  
 
Join Date: Sep 2011
Posts: 5
Originally Posted by kylie79 View Post
I used my March credit on 31st March but my April credit has not shown up yet. does anyone eles have the same problem?
Same here. I used March's credit on Uber Eats, credit for April doesn't currently show up.
Orlan is offline  
Reply With Quote
Old Apr 3, 17, 2:41 pm
  #133  
Original Member
 
Join Date: May 1998
Location: New York, NY, USA
Programs: AA 2MM, Hyatt Glob, SPG LTP
Posts: 11,421
Originally Posted by Orlan View Post
Same here. I used March's credit on Uber Eats, credit for April doesn't currently show up.
i used March for UberEats but my April credit showed up on April 1
seawolf is offline  
Reply With Quote
Old Apr 3, 17, 3:57 pm
  #134  
A FlyerTalk Posting Legend
 
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 41,965
Originally Posted by seawolf View Post
i used March for UberEats but my April credit showed up on April 1
Same here x2 (two cards stacked on my account).
dhuey is online now  
Reply With Quote
Old Apr 3, 17, 4:00 pm
  #135  
 
Join Date: Feb 2016
Posts: 99
Originally Posted by kylie79 View Post
I used my March credit on 31st March but my April credit has not shown up yet. does anyone eles have the same problem?
My April credit showed up on 4/1 for both Uber and Uber Eats. I can't see the credit for Uber Eats until I check out and right before I would have to place an order. I just do that to check and then exit the app without ordering.
ehuang03 is offline  
Reply With Quote

Thread Tools
Search this Thread