Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > American Express | Membership Rewards
Reload this Page >

USA personal Platinum Uber $200/year credit begins 30 March 2017

USA personal Platinum Uber $200/year credit begins 30 March 2017

    Hide Wikipost
Old Jun 11, 19, 12:33 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: CKDGM
Wiki Link
Terms of the Uber benefit (as of 2017-12-15):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
It appears that multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.

Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Print Wikipost

Reply

Old May 21, 19, 10:10 pm
  #976  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,571
My goodness, just took a trip down memory lane of posts from over a year ago. That's why I barely remembered what was going on.

Now that I've reminisced, I can confidently say that I still agree with my past self and the argument that I was previously making: Amex has the data and Amex will do what Amex thinks is best for Amex.

Can we now go back to kvetching about whether Uber Cash is just a minor inconvenience or the actual devil incarnate?
gooselee is online now  
Reply With Quote
Old May 21, 19, 11:53 pm
  #977  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Amex Plat
Posts: 1,683
Originally Posted by acarney View Post
I kinda hope they ditch the Uber credits and instead just include "ground transportation" credits or whatever. Something that worked with Uber, Lyft, Silvercar, ZipCar, etc...

Recently got a ~10 min long Amex survey about how their platinum card and membership rewards compared to other cards I have. I gave low marks for ease of use of benefits...
How about dump the credits and lower the AF back to $450? If they're gonna do ground transportation credits, then I'd better be able to use them to pay for gasoline, at any gas station.

I too received the same survey, and gave them very low marks for ease of use.
STS-134 is offline  
Reply With Quote
Old May 22, 19, 4:01 am
  #978  
 
Join Date: Feb 2012
Posts: 1,683
Originally Posted by STS-134 View Post
How about dump the credits and lower the AF back to $450? If they're gonna do ground transportation credits, then I'd better be able to use them to pay for gasoline, at any gas station...
It's reasonable for AmEx to promote certain spending patterns -- they have travel-related roots after all. But it's wrong for them to stifle competition in the process, plus favor the least ethical corporate bully with the extra business.
MaxVO is offline  
Reply With Quote
Old May 22, 19, 7:09 am
  #979  
 
Join Date: May 2011
Location: NYC (LGA, JFK, EWR)
Programs: Delta Silver, AAdvantage Gold, SPG/Marriott/Hilton Gold, AMEX Membership Rewards
Posts: 1,111
Originally Posted by MaxVO View Post
It's reasonable for AmEx to promote certain spending patterns -- they have travel-related roots after all. But it's wrong for them to stifle competition in the process, plus favor the least ethical corporate bully with the extra business.
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
Adelphos is online now  
Reply With Quote
Old May 22, 19, 8:55 am
  #980  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Amex Plat
Posts: 1,683
Originally Posted by Adelphos View Post
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
Yep, I spend on UberEats exactly once per month. Any excess beyond the $15 credit goes onto my CSR, for 3x UR points/$. None of it goes on Amex.
STS-134 is offline  
Reply With Quote
Old May 22, 19, 10:20 am
  #981  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,571
Originally Posted by Adelphos View Post
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
But to get the Amex benefit into your Uber app, you must add your Amex card to the account, where someone might not have had the card there already, or might not have had Uber at all.

Remember that 99% of the world is not on FT. The people like us who add this benefit and then use another card within the app itself are a very small subset of people who even add the card at all, which is again a subset of people who know about the benefit, which again is a subset of people who have an Amex Plat to begin with.

You're talking about a population funnel that looks like this:
- People with an Amex Plat
- Have Amex Plat & know about Uber benefit
- Have Plat + know benefit + already have or go and get Uber app
- Plat + know + app + take the step of adding Plat card to app
- Plat + know + app + add card + actually use the service
- Plat + know + app + add + use + add another CC and/or swap payment method away from Amex Plat

For the bulk of Amex users, this benefit unquestionably (to me) results in a net add of three things:
1. People downloading the Uber app
2. People using Uber
3. People paying for their Ubers with an Amex Plat card
All of those are desirable outcomes for Uber and Amex. Full stop.
gooselee is online now  
Reply With Quote
Old May 22, 19, 10:42 am
  #982  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: DL Silver, Avis President's Club, Hertz President's Circle, Global Entry (Former AA Plt/Gold)
Posts: 2,848
Originally Posted by Steve M View Post
Part of the problem is that back when it was more or less automatic (i.e. the first $15 of rides were free, regardless of payment method), some people complained that it caused them to use up the credit on work-related rides that would otherwise have been reimbursed, when they wanted to keep it for personal rides. I guess you can't please everyone. But the $200/year airline fee credit for Amex Platinum works the same way, and I don't recall reading of anyone complaining about that - go figure.
There's a very big difference -- because the Uber credit comes off on the receipt, a business traveler can't expense more than was charged. Because the airline credits are statement credits, a receipt from American Airline shows the full fee paid.

I used Uber Eats last night and it still works the way I'd want Uber to... When you don't have enough "cash" it just charges your credit card the overage, no tricky business.
Gig103 is online now  
Reply With Quote
Old May 22, 19, 11:38 am
  #983  
 
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hyatt Explorist and IHG Spire Ambassador
Posts: 93
Originally Posted by gooselee View Post
My goodness, just took a trip down memory lane of posts from over a year ago. That's why I barely remembered what was going on.

Now that I've reminisced, I can confidently say that I still agree with my past self and the argument that I was previously making: Amex has the data and Amex will do what Amex thinks is best for Amex.

Can we now go back to kvetching about whether Uber Cash is just a minor inconvenience or the actual devil incarnate?
(waving finger) There was never any disagreement or argument about Amex's use/judgement of their "data". Though I'm glad you can still "confidently" with your past self which said Amex will only do what's best for them. Arguing that was bold and risky!

The argument centered on the Uber credits: whether Amex introduced them as a short-term, temporary benefit or a long-term one. I believed the latter. This is the position which I guess you missed on your trip down memory lane.

Originally Posted by gooselee View Post
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Originally Posted by gooselee View Post
As you said, we can reconvene in December.
@mia there was no set deadline per se (as you stated "at least through December"). You're right. You never committed to any time frame or date when you argued for your position that the Uber credits were temporary, not long-term.
Finance_underling is offline  
Reply With Quote
Old May 22, 19, 6:54 pm
  #984  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,571
Originally Posted by Finance_underling View Post
(waving finger) There was never any disagreement or argument about Amex's use/judgement of their "data". Though I'm glad you can still "confidently" with your past self which said Amex will only do what's best for them. Arguing that was bold and risky!

The argument centered on the Uber credits: whether Amex introduced them as a short-term, temporary benefit or a long-term one. I believed the latter. This is the position which I guess you missed on your trip down memory lane.




@mia there was no set deadline per se (as you stated "at least through December"). You're right. You never committed to any time frame or date when you argued for your position that the Uber credits were temporary, not long-term.
You got me. I don't have nearly the same attention span or personal investment in anonymous internet forums as you do. Well played.
gooselee is online now  
Reply With Quote
Old May 22, 19, 7:55 pm
  #985  
 
Join Date: May 2000
Location: Houston, TX, USA
Programs: SPG Gold, AA Lifetime Platinum, UA Platinum, DL Platinum, HHonors Diamond, Hyatt Platinum
Posts: 7,229
Originally Posted by Gig103 View Post
There's a very big difference -- because the Uber credit comes off on the receipt, a business traveler can't expense more than was charged. Because the airline credits are statement credits, a receipt from American Airline shows the full fee paid.
Ah, you're right!
Steve M is online now  
Reply With Quote
Old May 22, 19, 9:50 pm
  #986  
FlyerTalk Evangelist
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 39,476
Originally Posted by Gig103 View Post
There's a very big difference -- because the Uber credit comes off on the receipt, a business traveler can't expense more than was charged.
Last time I tried, you could print a receipt off the website that shows the full fare.
Kacee is offline  
Reply With Quote
Old May 22, 19, 10:23 pm
  #987  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAEE, Hilton Diamond, SPG Plat, US CP (RIP)
Posts: 1,706
Originally Posted by Gig103 View Post
There's a very big difference -- because the Uber credit comes off on the receipt, a business traveler can't expense more than was charged. Because the airline credits are statement credits, a receipt from American Airline shows the full fee paid.
The Uber receipt shows the full fare charged. It may be paid via a credit card, Uber credits (including gift cards) or some combination including different cards for fare vs tip.

Unless your employer requires use of a corporate card, why would they care what method of payment you use?

Now promotion discounts ... yes, those canít be expensed because you havenít paid that sum. Those discounts such as Platinum price protection show as a discount, different than payment via an Uber credit.



Segments is offline  
Reply With Quote
Old May 23, 19, 9:53 am
  #988  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: DL Silver, Avis President's Club, Hertz President's Circle, Global Entry (Former AA Plt/Gold)
Posts: 2,848
Originally Posted by Segments View Post


The Uber receipt shows the full fare charged. It may be paid via a credit card, Uber credits (including gift cards) or some combination including different cards for fare vs tip.

Unless your employer requires use of a corporate card, why would they care what method of payment you use?

Now promotion discounts ... yes, those canít be expensed because you havenít paid that sum. Those discounts such as Platinum price protection show as a discount, different than payment via an Uber credit.
Also a good point. My employer provides a corporate card.
Gig103 is online now  
Reply With Quote
Old May 23, 19, 8:07 pm
  #989  
stc
 
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro, UA ex-?; Hilton Diamond, Bonvoy Lifetime Titanium (via SPG), Hyatt ex-?
Posts: 1,947
Originally Posted by Adelphos View Post
The way the benefit is structured doesn't promote any spending for Amex on Uber because the cash benefit is deposited directly into the Uber app. Almost all of my Uber spending goes on the Chase Sapphire Reserve because it earns 3x on travel (recently I've been putting all Uber spend on a Discover card due to the 5% rotating category). I actually find the Uber benefit the easiest to use because it is basically $10 cash deposited once a month into an account I already heavily use.
It might not for you, but it does for me. First I don't have a Chase Sapphire Card and Second for the limited number of times I use Uber, it isn't worth my playing around with payment methods. I just let my Amex Platinum pickup whatever the Uber Credit doesnt cover. And (knock on wood), I have still never had a problem with my Uber Credit getting used correctly.
stc is offline  
Reply With Quote
Old May 23, 19, 9:57 pm
  #990  
 
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hyatt Explorist and IHG Spire Ambassador
Posts: 93
Originally Posted by gooselee View Post
You got me. I don't have nearly the same attention span or personal investment in anonymous internet forums as you do. Well played.
I'll take the attention span as a compliment. Personal investment? It's not clear to me what you mean by that. Do you mean by continuing to post in this anonymous forum?
Statman and gooselee like this.
Finance_underling is offline  
Reply With Quote

Thread Tools
Search this Thread