Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
May 20, 2019, 8:04 am
#961
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
May 20, 2019, 4:56 pm
#962
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
I used my benefit today, carefully tracking the app behavior. Prior to the order, I clicked on Amex Benefit/Cash (Amex benefit was only cash available). After starting the ride, the app showed it was going to charge my Visa. I then changed the payment to Cash, and it was properly used to pay for the entire fare.
May 20, 2019, 9:56 pm
#963
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
May 21, 2019, 10:54 am
#964
Join Date: Dec 2014
Location: IND
Posts: 301
Yep, I still have a CNY 20 (appx $3) credit showing up on my app from 3 years ago. I complained to them that I wasn't going back to China anytime soon and they gave me a $20 credit instead, lol.
May 21, 2019, 11:43 am
#965
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
Congrats. I have no idea what your point is other than to just rant about Amex.
Your previous post seemed to follow this logic:
1. "New" Amex Plat targets millenials
2. Millenials don't drive cars
3. Thus.... ???
So, no clue what you're actually trying to argue and you provide little to no evidence of the underlying points of logic anyway. What I and the other poster were doing (which you then supported yourself) were counterpoints to #2 .
Reading back, I see now that you could have meant that "Amex is targeting millenials-who-don't-drive," as opposed to "Amex is targeting Millenials, and Millenials generally don't drive" - a very different statement. In that case, since you are a millenial who drives a Mercedes, you should heed your own argument that AMEX is not targeting their new Plat card at you and thus you should expect the benefits and value of such card to continue diverging from your own personal needs.
I will stand by my argument that AMEX has more data than anyone on FT does and therefore is likely to make a well-calculated business decision that best serves their bottom line.
Your previous post seemed to follow this logic:
1. "New" Amex Plat targets millenials
2. Millenials don't drive cars
3. Thus.... ???
So, no clue what you're actually trying to argue and you provide little to no evidence of the underlying points of logic anyway. What I and the other poster were doing (which you then supported yourself) were counterpoints to #2 .
Reading back, I see now that you could have meant that "Amex is targeting millenials-who-don't-drive," as opposed to "Amex is targeting Millenials, and Millenials generally don't drive" - a very different statement. In that case, since you are a millenial who drives a Mercedes, you should heed your own argument that AMEX is not targeting their new Plat card at you and thus you should expect the benefits and value of such card to continue diverging from your own personal needs.
I will stand by my argument that AMEX has more data than anyone on FT does and therefore is likely to make a well-calculated business decision that best serves their bottom line.
May 21, 2019, 12:17 pm
#966
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
@mia Uber credits still alive and well past your end of '18 deadline
Last edited by mia; May 21, 2019 at 12:22 pm
May 21, 2019, 1:23 pm
#967
Join Date: Sep 2007
Posts: 998
I kinda hope they ditch the Uber credits and instead just include "ground transportation" credits or whatever. Something that worked with Uber, Lyft, Silvercar, ZipCar, etc...
Recently got a ~10 min long Amex survey about how their platinum card and membership rewards compared to other cards I have. I gave low marks for ease of use of benefits...
Recently got a ~10 min long Amex survey about how their platinum card and membership rewards compared to other cards I have. I gave low marks for ease of use of benefits...
May 21, 2019, 1:25 pm
#968
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Bonvoy Titanuim/Lifetime Platinum, Hilton Gold, United Silver
Posts: 1,534
I got screwed out of using credit on my ride to the airport as I did not have enough Uber cash. Upon returning home pricing went from $45 to $66 by the time I got my luggage and added Uber cAsh this time but had to add more. Did finally figure out how to toggle at the bottom of the app to apply Uber cash. Is there a way to add less than $25 in Uber cash?
May 21, 2019, 3:48 pm
#970
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
May 21, 2019, 4:03 pm
#971
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
Unlikely. It's probable that Uber is covering some, if not all, of the $15 monthly credit. Consider that if Amex was covering it directly, it would be implemented as a statement credit issued against the first $15 of Uber charges per month. There would be no reason for Uber to add it to the app. Also, if Amex was paying the freight, I'm certain that they'd require Uber to require that Amex be used as the payment method for any overages on a ride paid for with the credit. As it is now, you could use another credit card to pay the amount over $15.
May 21, 2019, 4:27 pm
#972
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Unlikely. It's probable that Uber is covering some, if not all, of the $15 monthly credit. Consider that if Amex was covering it directly, it would be implemented as a statement credit issued against the first $15 of Uber charges per month. There would be no reason for Uber to add it to the app. Also, if Amex was paying the freight, I'm certain that they'd require Uber to require that Amex be used as the payment method for any overages on a ride paid for with the credit. As it is now, you could use another credit card to pay the amount over $15.
May 21, 2019, 5:27 pm
#973
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,969
I think we all agree we'd rather be "forced" to use our Amex as the payment method if it was right off the top instead of this stupid Uber Cash b.s.
And even better if it worked with Lyft as well.
May 21, 2019, 5:45 pm
#974
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
May 21, 2019, 6:22 pm
#975
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
@mia Uber credits still alive and well past your end of '18 deadline