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USA personal Platinum Uber $200/year credit begins 30 March 2017

USA personal Platinum Uber $200/year credit begins 30 March 2017

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Old Jun 29, 19, 8:43 am   -   Wikipost
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American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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Old Apr 6, 19, 9:58 pm
  #871  
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Originally Posted by Gig103 View Post
Sorry for a back to back post but a few days have passed.

Anyway my email receipt for an UE order tonight specifically indicated/advertised the Amex credit.
Interesting that it seems to only be on UE orders. My last couple of regular Uber receipts haven't had that.

I'm trying to think of a shadier company than Uber when it comes to changing, masking, and otherwise obscuring payment methods and can't think of one. Though I'm slowly getting more elite. Only 1900 more points to earn before I unlock Uber Platinum
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Old Apr 6, 19, 10:13 pm
  #872  
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I really think complaints to Amex are the way to go here. I just got off the phone with Plat customer service. I almost never complain about anything with a cc company. The agent told me that lots of people have called in with similar complaints about Uber. Amex has lots of leverage here, and it must be very displeased about the conduct of its partner, Uber.
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Old Apr 7, 19, 4:48 pm
  #873  
 
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Originally Posted by dhuey View Post
I really think complaints to Amex are the way to go here. I just got off the phone with Plat customer service. I almost never complain about anything with a cc company. The agent told me that lots of people have called in with similar complaints about Uber. Amex has lots of leverage here, and it must be very displeased about the conduct of its partner, Uber.
AmEx has both leverage and responsibility here. Uber is their subcontractor in delivering the promised benefit. So they either have to get rid of Uber or make the process work right.
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Old Apr 7, 19, 8:53 pm
  #874  
 
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Originally Posted by MaxVO View Post
AmEx has both leverage and responsibility here. Uber is their subcontractor in delivering the promised benefit. So they either have to get rid of Uber or make the process work right.
I don't disagree with what you've said. However, AMEX is all about making their benefits difficult to redeem so one wonders if AMEX would actually view this as a problem.
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Old Apr 7, 19, 9:10 pm
  #875  
 
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Originally Posted by MaxVO View Post
AmEx has both leverage and responsibility here. Uber is their subcontractor in delivering the promised benefit. So they either have to get rid of Uber or make the process work right.
Good bye Uber Eats together with Amex Platinum. Not gonna renew it again.
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Old Apr 7, 19, 10:56 pm
  #876  
 
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Originally Posted by Diplomatico View Post
... AMEX is all about making their benefits difficult to redeem so one wonders if AMEX would actually view this as a problem.
Benefits being difficult to redeem is an entirely separate issue from a subcontractor taking a cut of the benefit intended for customers. It's not a good situation for an old reputable bank to be associated with a shady subcontractor.
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Old Apr 8, 19, 9:07 am
  #877  
 
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April 8 and my April Uber credits have not showed up yet.
Same for anybody else?
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Old Apr 8, 19, 11:32 am
  #878  
 
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Originally Posted by koreanair720 View Post
April 8 and my April Uber credits have not showed up yet.
Same for anybody else?
My April $15 credit shows up in my UberCash account.
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Old Apr 8, 19, 11:52 am
  #879  
 
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Originally Posted by koreanair720 View Post
April 8 and my April Uber credits have not showed up yet.
Same for anybody else?
This happens to some people just about every month. Have you tried deleting the card from your Uber account and then adding it back again? Seems to work when this occurs.
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Old Apr 8, 19, 2:09 pm
  #880  
 
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Originally Posted by Diplomatico View Post
This happens to some people just about every month. Have you tried deleting the card from your Uber account and then adding it back again? Seems to work when this occurs.
That did the trick! Thanks.
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Old Apr 10, 19, 10:15 pm
  #881  
 
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Can I (the Plat cardholder) register the card under my wife's Uber account

Sorry if this has been covered before -- I did do a search. I have a new Plat card. My wife takes Uber's a lot. Can I put my plat card as the method of payment under her Uber account, with the result that she gets the $15 monthly credit? If not, is there some other way I should structure this.

Thank you.
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Old Apr 10, 19, 10:31 pm
  #882  
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Originally Posted by jgold View Post
Sorry if this has been covered before -- I did do a search. I have a new Plat card. My wife takes Uber's a lot. Can I put my plat card as the method of payment under her Uber account, with the result that she gets the $15 monthly credit?
Yes. It doesn't matter who the cardholder is vs the Uber account. I have a family member's Plat card liked to my account to use their credits since they live in an area that doesn't have Uber.
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Old Apr 10, 19, 10:41 pm
  #883  
 
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Originally Posted by krazykanuck View Post
Yes. It doesn't matter who the cardholder is vs the Uber account. I have a family member's Plat card liked to my account to use their credits since they live in an area that doesn't have Uber.
Super - thank you for the quick response!
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Old Apr 22, 19, 3:26 pm
  #884  
 
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Has anyone ever tried to load two account holders' worth of Uber credits into a single Uber account?

My wife might pick up a personal plat card and we'd rather have her credits added to mine for larger fares or food orders. I can see why Uber wouldn't allow it, but am not sure if it is explicitly blocked?
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Old Apr 22, 19, 8:40 pm
  #885  
 
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Originally Posted by Gig103 View Post
Has anyone ever tried to load two account holders' worth of Uber credits into a single Uber account?

My wife might pick up a personal plat card and we'd rather have her credits added to mine for larger fares or food orders. I can see why Uber wouldn't allow it, but am not sure if it is explicitly blocked?
Yes, and it works.
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