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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Jun 2, 2017, 8:57 am
  #346  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
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Originally Posted by Rommie2k6
... Is there any workaround for this?
Appears to have been POSTED just a few day ago.
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Old Jun 2, 2017, 9:00 am
  #347  
 
Join Date: Nov 2009
Posts: 1,059
Originally Posted by mia
Appears to have been POSTED just a few day ago.
That's to move from one account to another in different months. I already have the credit for Jun in the old account, how do I move it to the new account?
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Old Jun 2, 2017, 9:06 am
  #348  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by Rommie2k6
That's to move from one account to another in different months. I already have the credit for Jun in the old account, how do I move it to the new account?
Terms say: If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. You could try reporting your card as lost and adding the replacement card number to the new Uber account, or you could forget about June and do what's necessary for July. (Caveat: I am not an Uber user, others may know a more elegant solution.)
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Old Jun 2, 2017, 10:01 am
  #349  
 
Join Date: Sep 2015
Location: SFO
Posts: 3,880
Per the Uber-Amex FAQs:

How can I switch which Uber account gets Amex credits?

1. Delete the eligible Card as a payment method on the Uber account(s) with the Card on file that you do not wish to receive the benefit.*

2. Add the Card as a payment method on the Uber account you wish to receive the benefit. If the Card is already on this account, skip this step.

3. Complete steps 1 and 2 by 12:00am EST on the 1st of the month. The benefit will switch accounts for the new month.

*You can re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method.
https://www.uber.com/info/amex/
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Old Jun 2, 2017, 4:16 pm
  #350  
abk
 
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,079
FYI this worked fine for me to move the credit to my kid's Uber account
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Old Jun 23, 2017, 9:33 am
  #351  
 
Join Date: Feb 2010
Posts: 498
Is the monthly credit still available and working for UberEATS? I don't see our $15 credit on the app anymore.
silentbob1974 is offline  
Old Jun 23, 2017, 9:59 am
  #352  
 
Join Date: Sep 2015
Location: SFO
Posts: 3,880
Originally Posted by silentbob1974
Is the monthly credit still available and working for UberEATS? I don't see our $15 credit on the app anymore.
Worked for me yesterday. I had not use the entire monthly credit on an Uber trip. Credit balance was applied to the UberEATS order (add the $20 dub championship promo and dinner was only $1.37 ^)
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Old Jun 29, 2017, 11:00 pm
  #353  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Originally Posted by silentbob1974
Is the monthly credit still available and working for UberEATS? I don't see our $15 credit on the app anymore.
Worked for me today on the android app version 1.100.3.
Gig103 is offline  
Old Jun 30, 2017, 9:44 am
  #354  
 
Join Date: Jan 2014
Location: NJ
Programs: United Silver, Hyatt, Marriott Gold, HHonors Gold, Amex Plat, Global Entry
Posts: 751
Originally Posted by Gig103
Worked for me today on the android app version 1.100.3.
And worked for me yesterday also..
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Old Jul 3, 2017, 9:42 am
  #355  
 
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,347
Originally Posted by elg26
And worked for me yesterday also..
My credit wasn't applied to an UberEats order last night (2 Jul). Not sure if this is a change in policy or a one time anomaly.
ikwia is offline  
Old Jul 3, 2017, 3:14 pm
  #356  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Originally Posted by scottmlew
My credit wasn't applied to an UberEats order last night (2 Jul). Not sure if this is a change in policy or a one time anomaly.
Did you pay with the Platinum card? What version of the app are you using? I'm wondering if it makes a difference b/c I really want this to keep working!!
Gig103 is offline  
Old Jul 3, 2017, 3:52 pm
  #357  
 
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,347
Originally Posted by Gig103
Did you pay with the Platinum card? What version of the app are you using? I'm wondering if it makes a difference b/c I really want this to keep working!!
I did not pay with the Amex Plat (used Costco Visa), but I've never used Amex Plat for Uber or UberEats. I'm using v4.158.1 on Android.
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Old Jul 6, 2017, 9:53 am
  #358  
 
Join Date: Jan 2011
Programs: Marriott Plat Premier/SPG Plat
Posts: 39
Been getting uber credits for 3 months. Canceled amex platinum card but still showing uber vip, etc. Any chance will still get the credit next month?
cfacpamba is offline  
Old Jul 8, 2017, 5:56 pm
  #359  
 
Join Date: Apr 2002
Posts: 587
I'm still getting the Uber eats credits posting on my CSR (using iPhone 6).
steve4 is offline  
Old Jul 11, 2017, 10:23 pm
  #360  
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Join Date: Aug 2001
Location: RSW
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Was pleasantly surprised to see that my first Uber ride of $1 net after credit earned me 8 Starpoints - WOO HOO!
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