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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Dec 7, 2018, 7:23 pm
  #751  
 
Join Date: Mar 2015
Posts: 42
It took mine a few days to show up when I added it to my account. Give it a little time.
dollar is offline  
Old Dec 8, 2018, 12:38 am
  #752  
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Originally Posted by dollar
It took mine a few days to show up when I added it to my account. Give it a little time.
Yup it takes 24-48 hours to show up. I can see additional $35 now in my account.
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Old Dec 8, 2018, 9:09 am
  #753  
dw
 
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Here’s a different variation on the annoyance caused by Uber Cash... last night I took a ride that was $34.50, so it was all deducted from my Uber Cash $35 December credit.

But then when I went to tip, it said I could only tip up to my $0.50 remaining credit, and if I wanted to tip more, I had to purchase additional Uber Cash... in a minimum denomination of $25.

A whole separate issue is that even trying to buy $25 of Uber Cash, I am getting an error message so I can’t even tip my driver right now... but being that Lyft is my preferred service, it certainly is annoying that once I finally am able to complete the purchase, I’m going to end up with all this extra Uber Cash I don’t really want but paid for.
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Old Dec 8, 2018, 9:19 am
  #754  
 
Join Date: Aug 2007
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Originally Posted by dw


A whole separate issue is that even trying to buy $25 of Uber Cash, I am getting an error message so I can’t even tip my driver right now... but being that Lyft is my preferred service, it certainly is annoying that once I finally am able to complete the purchase, I’m going to end up with all this extra Uber Cash I don’t really want but paid for.
And that is the entire point of this exercise - to coerce customers into providing Uber with interest free loans.
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Old Dec 9, 2018, 8:59 pm
  #755  
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Originally Posted by Diplomatico
And that is the entire point of this exercise - to coerce customers into providing Uber with interest free loans.
But aren’t they giving a 5% discount on Uber Cash purchases? That’s a pretty awful APR for Uber assuming the cash balances get used up in a month or two.
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Old Dec 10, 2018, 8:45 am
  #756  
 
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Originally Posted by ijgordon

But aren’t they giving a 5% discount on Uber Cash purchases? That’s a pretty awful APR for Uber assuming the cash balances get used up in a month or two.
I presume the opposite and also presume that some percentage of that Uber Cash will never be redeemed at all.
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Old Dec 10, 2018, 10:04 am
  #757  
dw
 
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Posts: 7,486
Originally Posted by Diplomatico
I presume the opposite and also presume that some percentage of that Uber Cash will never be redeemed at all.
Exactly, it's just like a gift card so they are undoubtedly counting on some level of breakage. Also, the 5% discount is only on refills of $100; for $25 refills the discount is only 2%.
dw is offline  
Old Dec 10, 2018, 10:26 am
  #758  
 
Join Date: Jul 2010
Posts: 1,224
And LOL @ Uber for giving Starbucks giftcards to the drivers as their "tips"...wow - just realized they started doing that as I liquidated my $35 in credits this weekend. What a joke

Good luck with the IPO!
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lax01 is offline  
Old Dec 10, 2018, 12:52 pm
  #759  
 
Join Date: Jan 2018
Posts: 113
What is everyone's experience with using uber credits abroad? I thought we couldn't, but I'm "testing" it out in advance and it's letting me use it as a payment option when i put a foreign location as my origin and destination. Or is that because my phone detects me in the unitesd states? Or will I just get a payment error when the trip is done?
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Old Dec 10, 2018, 1:49 pm
  #760  
 
Join Date: Aug 2007
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Originally Posted by mcs26891
What is everyone's experience with using uber credits abroad? I thought we couldn't, but I'm "testing" it out in advance and it's letting me use it as a payment option when i put a foreign location as my origin and destination. Or is that because my phone detects me in the unitesd states? Or will I just get a payment error when the trip is done?
Uber app will tell you that your credits are "not available in your area" once you are in another country. You'll still be able to see them but you won't be able to use them.
Diplomatico is offline  
Old Dec 10, 2018, 2:11 pm
  #761  
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Originally Posted by lax01
And LOL @ Uber for giving Starbucks giftcards to the drivers as their "tips"...wow - just realized they started doing that as I liquidated my $35 in credits this weekend. What a joke

Good luck with the IPO!
This drove me nuts. I can't think of a single Uber driver (or any other worker) I've encountered that would prefer a gift card as a tip instead of cash.
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Old Dec 11, 2018, 12:21 pm
  #762  
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Originally Posted by Diplomatico
I presume the opposite and also presume that some percentage of that Uber Cash will never be redeemed at all.
Originally Posted by dw
Exactly, it's just like a gift card so they are undoubtedly counting on some level of breakage. Also, the 5% discount is only on refills of $100; for $25 refills the discount is only 2%.
Fair point on the 2% vs. 5% discount, I hadn't looked at the details of the pop-up (I don't get sucked in by Uber's fancy marketing...lol). But I do disagree on breakage on Uber Cash, unless they're trying to also position it as a currency for gifts. Anyone buying Uber Cash for themselves is likely a regular user. And it's not like you need to go out of your way to use it, or remember to bring the card, like those Momofuku gift cards I've had in my drawer for 3+ years...
ijgordon is offline  
Old Dec 12, 2018, 12:20 pm
  #763  
 
Join Date: Jul 2008
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Originally Posted by lax01
And LOL @ Uber for giving Starbucks giftcards to the drivers as their "tips"...wow - just realized they started doing that as I liquidated my $35 in credits this weekend. What a joke

Good luck with the IPO!
Just FYI, the Starbucks gift card is a bonus, above and beyond the tips that the drivers earn. It doesn't replace/substitute for the tips earned. The GC denomination is based on the number of total tips received over the promotion time period.
Uber driver-partners can earn a Starbucks eGift Card for tips received from riders from 12/3 – 12/9. Earn 5 to 9 tips and receive a $5 Starbucks eGift Card; earn 10 to 19 tips and receive a $10 Starbucks eGift Card; earn 20 or more tips and receive a $20 Starbucks eGift Card. Eligible drivers will receive offer to claim their Starbucks eGift Card via email on 12/11. The eGift Card must be claimed by 12/24/2018.
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gengar is offline  
Old Dec 12, 2018, 12:40 pm
  #764  
 
Join Date: Sep 2015
Location: SFO
Posts: 3,878
Originally Posted by Troopers
Same here.
Uber Cash finally showed up.
Troopers is offline  
Old Dec 12, 2018, 1:32 pm
  #765  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by gengar
Just FYI, the Starbucks gift card is a bonus, above and beyond the tips that the drivers earn. It doesn't replace/substitute for the tips earned. The GC denomination is based on the number of total tips received over the promotion time period.
Uber driver-partners can earn a Starbucks eGift Card for tips received from riders from 12/3 – 12/9. Earn 5 to 9 tips and receive a $5 Starbucks eGift Card; earn 10 to 19 tips and receive a $10 Starbucks eGift Card; earn 20 or more tips and receive a $20 Starbucks eGift Card. Eligible drivers will receive offer to claim their Starbucks eGift Card via email on 12/11. The eGift Card must be claimed by 12/24/2018.
Odd, thats not the way its presented to the rider/consumer when asked to give a tip...I'll have to look more closely but I definitely assumed I was giving a Starbucks gift card amount (and it was just another way for Uber to cut costs somehow)
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lax01 is offline  


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