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USA personal Platinum Uber $200/year credit (2017-2019)

USA personal Platinum Uber $200/year credit (2017-2019)

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Old Dec 4, 19, 11:53 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: RedSun
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American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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Old Mar 30, 17, 3:22 pm
  #61  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,261
Originally Posted by Troopers View Post
Confirming credit is valid for Uber EATS. After delivery, received email with $0.00 charged on credit card. Order was less than $15, remaining balance/credit appears on Uber and Uber EATS apps.
Originally Posted by wahooflyer View Post
Oops, you're right. Once the driver got here, the receipt came through in my email for just $1.06. I suppose the $16.06 charge to the Amex will just drop off in a few days.

My tummy and wallet are happy!
Awesome news!
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Old Mar 30, 17, 3:32 pm
  #62  
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Join Date: Oct 2011
Location: ATL
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Posts: 10,261
Here's what the VIP option looks like in ATL. Cost is exactly the same as UberX.



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Old Mar 30, 17, 3:32 pm
  #63  
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Join Date: Apr 2009
Location: Bye Delta
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I see Black VIP now in NYC.
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Old Mar 30, 17, 3:42 pm
  #64  
 
Join Date: Sep 2015
Location: SFO
Posts: 2,868
Originally Posted by ckpeter View Post
It appears that the credits can be added to a single uber account by two different AMEX platinum cards. I added two platinum cards to my account and the credit balance increased by $30.
I was also able to add two different Platinum cards for $30 total credit.
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Old Mar 30, 17, 4:08 pm
  #65  
 
Join Date: Sep 2015
Posts: 196
First Uber eats order with my amex platinum business as my only Uber eats credit card. Charge was $17, no credit posted or showing yet and food was delivered 10 minutes ago.

If that's my only billing card I shouldn't have to do anything special right? Do I hav to to select the credit when paying?
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Old Mar 30, 17, 4:24 pm
  #66  
 
Join Date: May 2016
Location: SFO
Programs: UA 1K, Marriott Titanium, Hilton Diamond
Posts: 341
Originally Posted by silver02accord View Post
First Uber eats order with my amex platinum business as my only Uber eats credit card. Charge was $17, no credit posted or showing yet and food was delivered 10 minutes ago.

If that's my only billing card I shouldn't have to do anything special right? Do I hav to to select the credit when paying?
Are you talking about platinum business? Uber credit is only for personal card, I believe, no fee increase for business card.
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Old Mar 30, 17, 5:00 pm
  #67  
 
Join Date: Nov 2016
Location: SEA/ORD
Programs: Delta Platinum Medallion, Alaska MVP Gold 75K, Hilton Diamond, Marriott Gold, IHG Plat
Posts: 735
Originally Posted by Explorer789 View Post
How do they detect which account is the first account that it is added to? Is it possible to switch the benefit to another account after a while?
Anyone know the answer to this yet?
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Old Mar 30, 17, 5:30 pm
  #68  
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Join Date: Sep 2007
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Originally Posted by Explorer789 View Post
Anyone know the answer to this yet?
look at post 34
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Old Mar 30, 17, 7:00 pm
  #69  
 
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, DL Platinum, AS MVP Gold, Hilton Diamond, Marriott Gold, IHG Platinum
Posts: 1,186
Does this credit work on Uber black and in foreign countries -- so US Card but taking Uber black in Tokyo?
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Old Mar 30, 17, 8:16 pm
  #70  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
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Originally Posted by jediwho View Post
Does this credit work on Uber black and in foreign countries -- so US Card but taking Uber black in Tokyo?
Did you read the wiki?
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Old Mar 30, 17, 10:45 pm
  #71  
 
Join Date: Jun 2011
Location: Florida
Programs: Hyatt Diamond. SPG Plat. Marriott Plat.
Posts: 499
Originally Posted by Troopers View Post
I was also able to add two different Platinum cards for $30 total credit.
Was it an additional user card or s totally different account?
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Old Mar 30, 17, 11:37 pm
  #72  
 
Join Date: May 2000
Location: Houston, TX, USA
Programs: SPG Gold, AA Lifetime Platinum, UA Platinum, DL Platinum, HHonors Diamond, Hyatt Platinum
Posts: 7,388
Originally Posted by seawolf View Post
Anybody used the Uber benefit?
Yes. The $15 credit shows up in the Uber app, and is automatically applied if you select an eligible Amex card as the payment method. Actually, I do think there was an option to not apply it (I'll look more carefully next time), so if for example your first Uber of the month is a reimbursable one, you could choose to save the credit for a later personal trip.

Since it acts like an Uber coupon, only the net amount posts to Amex, so you'll never see the full charge or the credit on your Amex statement. So, I will know in less than 24 hours if the $15 appears again for April (I suspect it will).
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Old Mar 31, 17, 7:29 am
  #73  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,382
Used the Uber credit for Uber eats, no charge to be posted to credit card. Can be delivered to third party which is good if you don't have service in your area

5 dollar deliver fee means you're limited to a 9 to 10 dollar item though
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Old Mar 31, 17, 8:34 am
  #74  
 
Join Date: Jan 2013
Location: BOS
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Posts: 2,307
My credit posted in the app as expected, but my spouse's didn't -- despite being an entirely separate AmEx Platinum personal cardholder, not an AU on my account.

We've removed and re-added the card to no avail. Has anyone else had this happen? I'm hoping to get it sorted out soon so we can use both credits today before they expire!
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Old Mar 31, 17, 8:35 am
  #75  
 
Join Date: Feb 2013
Programs: Hyatt Explorist, MLife Gold, Marriott Gold, HHonors Gold, SPG Gold, Amex Plat
Posts: 4,023
I see the $15 credit in Uber app. If I use it today, will I get another starting Apr 1? Is that how this is going to work?
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