American Express retention offers.

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Old Nov 20, 17, 4:47 pm   -   Wikipost
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Last edit by: carsnoceans
Wiki Link
To review retention bonus reports from 2008 - 2016, click HERE.

For discussion of retention bonuses on Starwood Amex cards, see Annual fee retention bonus for Starwood Amex card.

Retention department:
800.452.3945

Everyday Preferred
10/13/15
2.5K points not to cancel, and 5k points for 1K spend within three months, Total 7.5K points, or in the alternate, a $75 statement credit or gift card.
1/15/16 - 16k spend - first renewal - offered $50, no MR offer - accepted
3/14/16 - 98k spend - first renewal - offered $100 or 15k MR - took the 15k.
11/18/16 -50k spend - first renewal - offered $100 or 15k MR - took the 15k.
2/27/17 - 15k spend - second renewal - offered $75 or 7.5k MR after $1k - took MR
3/27/17 - 1k spend - first renewal - called twice, no offer except to downgrade my card to Everyday. Walked all the way through the point of reading disclosures.
4/29/17 - 80k+ spend - first renewal - offered 15k MR (didn't inquire on cash offer) - accepted.
5/26/17 - 10K+ spend - second renewal. Offered $75 credit or 7.5K MR after 1K spend.
10/25/17 - 25k+ spend - third renewal. offered 2.5k MR now and 5k MR after 1K spend in 3 mths. Got same offer on 1st renewal, did not ask for retention for 2nd renewal.

Platinum OPEN/Business
6/11/15 - 8.5k spend - 2nd renewal - offered $100 or 10k MR - deferred on offer (see post #314)
8/18/2015 - 90k spend - 2nd renewal - first two times I called, no offer. Final time I asked explicitly to cancel, was offered $350 statement credit.
12/18/2015 - 10k spend, first renewal. Offered 10k MR, cancelled.
1/6/2016 - 10K spend, about 8 weeks after account opening - offered $50 credit or 7.5K MRs, took MRs.
4/29/2016 - 15k spend, 3 months after opening. No offer other than downgrade to BGR.
6/16/2016 - 15k spend to get signup bonus (in Jan 2016). Minimal spend after. Took a lot of nudging - including explicit request to cancel card -- but was offered 10k MR to keep open. No spend requirement.
9/29/2016 - offered $100, didn't catch whether there was a spend requirement, i canceled as I have a personal Platinum card and the go-go passes weren't worth having two.
2/5/2017 - $150 credit or 15k MR. 30k spend in last year. Took the MR.
6/23/2017 - $100 credit. 5K spend last year (switched spend to CSR). Still deciding.
8/26/2017 - 7,500 MR offered. Probably closing.
9/16/2017 - 5,000 MR for me 9/17/2017 - 7,500 MR for my wife, was told taking 6 to 8 weeks to get.

Business Gold Rewards
10/10/15 - Offered 10K MR. declined and closed
12/26/15 - Offered 10K MR or $100 Credit, counter offered $150 or 15K MR. They offered me 15K MR..accepted.
1/26/16 - Offered 15k MR, counter offered $150 and 15k MR, offered either but not both. Accepted 15k MR. $20k annual spend. Opened account 1/2015.
2/2/16 Offered 15k MR. Accepted 15k MR. $40k annual spend. Opened account 3/2015.
2/4/16 Offered 15K MR. Accepted 15K. About a $15K annual spend.
3/5/16 Offered 15K MR or $100 credit. Took the 15K MR. Minimal spend.
5/23/16 Offered $50, then $100, then 15k MR. Accepted 15k MR. Also let me change the 3x category in the middle of the year.
6/9/16 7500 MR offer, even pushed for 10k or 15k. Minimal spend. AF just posted. Left as-is, going to wait till closer to 60 day mark.
6/11/16 7500 MR offer, about 30k spend. AF due in two weeks. Took it.
6/20/16 No offer. ~$10k spend. Wanted to close the card anyway so did it.
9/30/16 Offered $50 statement credit. (<$5K spend) That was all. Didn't take it and cancelled card
10/04/16 Offered $50 statement credit or 7,500 points or pay the annual fee of $175 with 17,000 points instead of 25000 points. (<$9K spend) Didn't take it any of them and cancelled card
3/11/17 Offered 5,000 points. About a $10K annual spend
5/22/17 Offered $175 statement credit or 25K points (had to ask for special retention offers after initially told no offers)...took $175 credit. About $300K spend entirely on airfare. Threatened to take airfare spend to Chase Ink Business instead.
7/20/17 No real spend post-sign-up. Offered 5,000 points. Canceled.
10/13/17 No real spend post-sign-up. Got misinformation about competing products (CSR, Chase Ink Plus). Got sold on the Blue Business Plus, but couldn't product change to it (would be a new app). Offered 5,000 points.

Personal Platinum
1/11/16 - 5K points immediately, 15K points for 3K spend within three months. $22K spend in 2015.
1/17/16 - 5K points immediately, 10K points for 2K spend within two months. $560 spend in 2015.
1/26/16 - $200 "loyalty credit" without requirements. $18k spend in 2015 (~50k total Amex spend in 2015). Cardholder for 3 years.
1/27/16 - 5K points immediately + 10K points for 2K spend within 60 days, or $100 credit. Took the points.
1/29/16 - 5K points immediately + 10K points for 2K spend within 60 days, or $100 credit. Took the points. Cardholder 3 years; $17k spend last year.
2/3/16 - 5K points now and 10K points after $2K spend in 60 days. Rep had to "dig deep" into my account to find this "unique and very special" offer (Yeah, right). Accepted.
3/31/16 - Only offer was $100 statement credit. $15k spend last year.
04/19/16 - $200 statement credit for being loyal to amex (cardholder for 2 years $65k spend).
4/29/16 Initial offer $200. HUCA 5k MR immediately, 15k MR after 3k spend in 60 days.
8/12/16 - 40K MR immediately. Card holder for 7 year, $55K spend in 2015 (Post #1015)
8/19/16 - 5K points immediately, 15K points for 3K spend within three months or 200$ statement credit. Card holder only for 1 year but amex customer for 8 years
8/19/16 - called before AF hit, offered $200 credit, accepted, not a ton of spend after hitting minimum spend for signup bonus, Amex customer since 2013 with 3 other cards but generally don't spend that much on Amex (maybe $10k/year)
8/25/16 - $200 Statement credit or 20k points for 3k spend within 3 months. Amex for 6 years, plat for 1 year. 40k spend across all amex.
9/9/16 - $200 Statement credit, $20k spent on this last year
9/9/16 - $200 Statement credit. ~$14K spend this year.
9/10/16 - 25k MR (no spend req). $11k in spend last yr. Tough sell from AX.
9/12/16 - 15k points after $2k spend in 3 months. ~$7k in spend
9/21/16 - 25k points or $200, no spend req. ~5k spend
9/29/16 - 25k points, no spend req. ~$20k in spend during past year
10/6/16 - 40k points, no spend req. ~$35k in spend during past year
10/7/16 - 25k points, no spend req. ~$22k T12 spend
10/8/16 - 25k points or $200, no spend req. ~$10k spend during past year
10/17/16 - 25k points or $200, no spend req. ~$5k spend during past year. took the points.
10/29/16 - 25k points or $200, no spend req. ~$11k spend during past year. took the points.
11/14/16 - 25k points or $200, no spend req. ~$15k spend during past year. took the points.
11/19/16 40k points or $400, no spend req. ~$45k spend during past year.
1/4/17 - No offer of points or credit. Only offered "special deal" to debit 45,000 points to pay fee. Had previously recvd offers previous 3 years on card.
1/22/17 - Offered 5k MR + 15k MR with 3k Spending in 90 Days.
2/28/17 - $200 statement credit - no spend requirement - card open 9 mo.
3/6/2017 - Offered 25k points to stay - 16k spend last year.
3/21/17 - Offered $500 statement credit (6 to 8 weeks). $71K spend last (calendar) year. Credit posted on 3/22/17.
4/6/2017 - 30k points or $300, no spend req. ~$10k spend during past year. took the points. Word on the street is that this is the general current offer
4/2017 - $300, no spend req. Spent $1K last year.
4/21/2017 - $150 with no spend, or 20k points with $3k spend in 90 days. No spend on card within last year.
4/23/2017 - offered 30k points or $300, no spen reg. Spent $8k last year. card opened for 12 months.
5/23/2017 - offered $150 no spending or 20k with 3k spending. spent $7.5k in last 12 month.
6/4/2017 - offered 30k MR no spending. No offer of $300. Spent $18k since opening in April.
6/4/2017 - offered 15K MR (5K immediately + 10K after spending $2K in 3 months).
6/5/2017 - offered 50k MR or $500 statement credit no spending. Approx $60k annual spend.
6/9/2017 - offered 15K MR (5K now + 10K after spending $2K in 3 months). About $15K annual spend. Took the offer.
7/6/2017 - $100 statement credit after $2k spend or 15k MR after $2k spend. didn't take either.
7/20/17 - $150 or 20k with 3k spend in 3 months, 5k spend in first year of card
9/14/17 - 10k MR points, no spend requirement
9/15/17 - $100 or 15k with 2K spend in 3 months
9/29/17 - Nothing, got $200 credit last year. HUCA to actually cancel and got 20k point offer, 5k now, 15k after $3k spend in 3 months
10/9/17 - 10K MR, no spend req. Last Oct was given 25K MR as retention.
10/21/17 - $150, no spend req. Around $3k spend in past year. Took 15k points retention prior year.
10/25/17 - $150, no spend req. Around $10k annual spend.

Platinum Mercedes Benz
9/30/15 - 5K points immediately, in addition to 15K points for 3K spend within three months. 20K points Total to retain card.
5/19/2017 - 5K points immediately, 10K points for 2K spend within two months. Spent $10k in past year.
5/30/2017: Spent 5K in one year and no retention offers on the card and closed the card.
6/1/2017: 30k MR or $300 credit (took pts). $33k spent in past yr
6/7/2017: 15k (5k now, 10k after $2k spend in three months). Spent $15k in past year.
6/15/2017: nothing. Spent $3K to achieve bonus.
7/29/17 - No offers. Spent $3k to get the bonus originally and had already gotten $400 in airline reimbursements in 12.5 months.

Platinum Ameriprise
7/21/16 Offered $200 or 20k MR. Accepted $200 statement credit to offset the $450 AF for all 4 cards in the account. 35K spent
5/3/2017 - Offered 15K MR or $100 statement credit. Declined. Counter offer 20K after $3000 spend. Declined. Card open 12 months, spent less than $2000 on the card overall.
6/1/2017 - Offered 30K MR or $300 credit to offset $450 AF. $30K spend
last year. Accepted $300.


SPG Personal
12/4/15 - $25 loyalty statement credit
2/3/16 - $25 loyalty statement credit but did allude to a potential bonus when the SPG card goes away; referenced the $200-300 bonus offered to Costco Amex holders being asked to convert to Sams Club Amex products
3/1/16 - $25 loyalty statement credit
6/14/2016 - $25 plus 3,000 SPG points - Had to ask Supv for the addl. 3,000 pts.
7/6/2016 - $25 or 1500 points after $1000 spend. Canceled card. $25k spend last year.
7/15/2016 - $25 loyalty statement credit. HUCA, HUCA, declined, cancelled card. $10K spend last year, less recently.
8/10/2016 - Paltry $25 or 500 points + additional 1000 points after $1000 spend (total of 1500) in 3 months. I have another ~60 days for af to lock in, so will call again in ~30 days. $35k spend last year, but less than $1000 / month this year.
8/16/16 - Offered $50 or 7,000 SPG points, $48K spend, took the points.
8/24/16 - Offered $50 or 7,000 SPG points, $13K spend YTD, took the points.
8/25/16 - $25 loyalty statement credit, $5K YTD spend. HUACA resulted in the same offer (even with a symethic agent that noted my 15 years of membership).
9/13/16 $95 credit with +- $40K spend. Fast & easy
9/17/16 $25 or 1500 SPG points after $1K spend. Cancelled the card
9/17/16 Called after renewal fee posted. Offered 5,000 SPG points - $40K spent on this card.
9/18/16 $50 or 7k. ~$80k spend.
10/1/16 $25 offer ~$15k spend. Cancelled card.
10/7/16 $50 or 7k. ~$76k T12 spend.
10/27/16 ($7K spend in last 12 months, first renewal) $25 statement credit OR 500 Starpoints + 1,000 Starpoints for $1,000 spend in next 3 months
11/11/16 ($4k spend this year) We respect your decision. Goodbye.
12/16/16 Member since 1995, spent $25k in 12 months, was offered 7k points. Love SPG points so didn't enquire about any of the other credits.
1/4/17 13 year Amex cardholder but first year AF for SPG, offered $40 - accepted with about 15k in spend.
3/10/17 Choice of 10K SPG or $100 credit. Took 10K SPG. $60K spend last year
4/10/17 - No offer currently available. Had the card for 1 year, $12k spend. Cancelled the card.
5/5/17 - AF due today. No offer. Had the card for 1 year, $10k spend. Cancelled the card.
5/5/17 - $100 credit, 14k spend
5/15/17 - AF due in a few days, no offer today (or prior calls). 1st anniversary and about $4k spend. Cancelled card.
5/22/17 - $30k Spend. Offered $100 credit or 10k points. Took the points.
6/07/17 - $15k spend and was offered $100 statement credit or 10,000 points - took the points.
6/15/17 - Had card 15 years. Low spend due to Chase Reserve which is best even at Starwood hotels. No offers. Said I had to pay $95 fee or cancel. Cancelled. Bye Bye.
7/11/17 - 6 year member. Low spend due to CSR like the guy above. Was hoping to downgrade (not sure if that's an option) to something with lower AF but the phone tree apparently just canceled my card directly when I said I wanted to cancel (thought it'd go to retention). Guess the AI figured out I'm not making them any money
9/4/2017 Last year, <10K spend, no offer. Called a few days ago, with about 16K spend, $100 statement credit.
9/16/17 - ~1k spend last year, no offer. Cancelled card.
8/16/17 offered $25, a month later I asked again and $0 offer. Last year $20,000 spend, cancelled card. Chase Reserve is now my go-to.
9/26/17: 4 years old, didn't ask for waiver last year, $16k spend. Offered $100 credit with $1500 spend in 90 days. Closed account to open an Amex slot.
9/28/17 -- Wife and I each have own SPG account. We pressed hard, but no retention offer. We each spent around $2000 on the cards last year.
10/3/17 - annual fee hit back in June and forgot to try then. Called today and was offered 7K bonus SPG points for 1K spend in 90 days. Accepted
11/6/17 - AF due in Nov. $2.5k annual spend, maxed referrals. Was offered 7K SPG/1K spend in 90 days, or $75 credit / 2K spend. Took the 7K SPG.

SPG OPEN/Business
8/3/15 - called with intent to cancel, $18k spend last year, offered $100 one-time statement credit - accepted.
8/12/15 - called with intent to cancel, $15k spend last year, offered only $50 one-time statement credit - accepted
12/14/15 - called with intent to cancel, $15k spend last year, AF hit 90 days ago with $0 spend since then. Offered $100 one-time statement credit.
1/14/16 - called with intent to cancel or product change to no fee Simply Cash card, $10-12k spend last year, $65 AF hit 30 days ago with $0 spend since then. Offered $100 one-time credit to keep card.
8/29/16 - called to cancel & they didn't offer any retention bonus so we canceled it. Only had min. spend last year.
10/1/16 - retention offered 5K SPG pts.
10/19/16 - offered $25 credit. Spend last year ~$15k.
5/22/17 - ~20k spend. Offered $25 statement credit. Closed account
8/22/17 - Very small spend this calendar year but ~15k last year, no offers, closed.
9/29/17 -- approx $2000 spend. Press hard for retention offer, but got nothing. On fence about cancelling, due to lounge benefit.
DL Skymiles Platinum (Personal)
6/7/17 - No offer. Card open 6 years, with annual spend for last 3 years ranging $15-25k.
10/13/17- $23k spend, no offer.

DL Skymiles Platinum OPEN/Business
5/28/15 - called with intent to cancel, card opened 9 months, initial min spend (1.3k) only - offered simply cash open, declined, closed.
03/10/15- the date is date of miles post, do not remember original request date, no offers until reaching the retention department, 15k miles offered with 50k spend
11/4/15 - called to see what retention offer would be $60K spend offered nothing. sm
12/10/15 - Called again to actually cancel, got 25K skymiles. Kept card open. sm
04/26/16 - Called again, 3k bonus as good will to keep open. Will HUCA for 3rd time.
10/23/16 - called to cancel told me they have nothing to offer as I took advantage of the 25K miles last year. Said also they will remove the companion travel cert in my account if I cancel. I have until mid Nov and will call again
1/20/17 Called once again to cancel and finally was offer the 25K delta miles. Looks like you have to wait 13 months (statements) between getting the 25K retention offer.

Premier Rewards Gold
6/12/15 - 1st renewal. Called 5 days after fee posted stating not happy about losing 15k bonus. Offered 10k MR now and 10k after $3k spend in 60 days. Accepted. $40k spent last year.
11/2/15 - Offered 20K MR. $130K spend in previous year.
1/14/16 - Offered $50 statement credit + $50 credit if meet $500 spend in 60 days. ~$8k spend previous year.
1/21/16 - Offered 5k MR + 15k MR with $3k spend in 60 days or $75 credit + $75 credit if $1k spend in 60 days. ~$25k in spend last year
2/11/16 - Offered 2.5k MR + 5k MR with $1k spend in 60 days or $50 credit + $50 credit if $500 spend in 60 days. ~$25k in spend last year
2/23/16 - Offered 5k MR + 15k MR with $3k spend in 60 days . ~$33k in spend in my first year
4/12/16 - Offered $50 statement credit + $50 credit if meet $500 spend in 60 days. ~$10k spend previous year.
4/22/16 - 1st offer - $50 statement + $50 credit after $500 spend in 60 days. 2nd offer - 2.5k MR + 5k MR with $1k spend in 60 days (took 2nd offer) ~10k spend previous year.
6/9/16 No offers. Minimal spend. AF just posted. Left as-is, going to wait till closer to 60 day mark.
6/26/16 - Offered $175 or 25k MR. $135k spend.
6/20/2016 Phoned and requested transfer to retention dept. After a brief explanation of benefits, I was offered $50 statement credit and $50 additional statement credit after $500 spend in 60 days. Took the offer.
7/25/2015 1st anniversary, 25k spend. Offered upgrade to platinum with 10k + 50k MR. Lengthy talk with Retention who finally offered only 7.5k MR for $1k spend in 92 days. Very disappointed. Declined. HUCA. 2nd call on the 60th day: offered and took the 50+50 offer.
8/19/2016: Presented with 2 offers: (1) $50 statement credit now and $50 statement credit after spending $500 within 60 days (2) 2,500 MR points now, and 5,000 MR points after spending $1,000 within 90 days.
11/2/2016: $100 credit no spend needed
2/23/2016: $50 statement credit now and $50 after $500 spend within 90 days. 2nd offer 2.5K pts now and 5kpts after $1k spend within 90 days. Took first one.
4/21/2017: same offer as above. $50/$50 after $500 spend. Initially offered $75 with no spend but didnt accept that one.
4/27/2017: 5k Points now + 15k points after $3k spend in 3 months
5/22/17 - ~30k Spend. 5k points now + 15k points after $3k spend/3 mos. Took the offer
5/31/2017: first offered $150 statement credit for spending $1500 in next 3 months; asked if there were other offers with points, was then offered 20,000 points total, 5K points now + 15K points for spending $3K in next 3 months. Took the second offer. I've had this card for 5 years, AF is not due for another six months. Last year total spend on this card was ~$15K.
7/22/2017: 5k Points now + 15k points after $3k spend in 3 months - Last year total spend ~$40k
9/26/2017: 2nd renewal, busy when AF posted last year. Offered $150 credit (with spend) or 5k Points now + 15k points after $3k spend in 3 months - Last year total spend ~$11k. I took the points.
10/20/2017: $50 now $50 after $500 spend or 2500 points now 5000 points after $1000 spend, took the points offer
11/20/2017: $50 now $50 after $500 spend. Minimal spend. Took the offer.

DL Skymiles Gold
6/2015 - Have had card since 1991 and have never asked for a retention offer. $30k spend annually except for the last year with $1k spend. Flat out denied hard for any retention. Paid AF b/c my oldest card.
1/2016 - Have had card for ten years+, usually around $10,000/year spend. Never asked for retention bonus before. Given two choices: 1) 1000 miles immediately and 2000 more miles for $1000 spend in 60 days or 2) $75 statement credit. Took the $75.
5/2016 - Had card for 3 years, never asked for a retention. Spend is probably only around $2K/year. Was not offered any miles or credit.
6/15/2016 - 15k offer. Have had card since 1995. <1k spend last year. Took 15k
3/27/2017 - $45 statement credit offer. Just 1 year old; cardholder's 1st Amex card. Cardholder mostly sockdrawered after meeting bonus spend.

DL Skymiles Gold Business
9/24 - under $1k spend in last 12 months, no offer. They said they don't have a retention department.
4/18/2016 - Had card for 1 year with 2K spend. Asked for the nature of my small business, what expenses and travel requirements I have for my business. Given two choices: 1) 7,500 miles immediately to offset $95 AF or 2) switch to a generic no fee Amex. Took the 7,500 miles.


Hilton HHonors Surpass
1/2016 - spend > $40k, 2nd year had card, offered $50 statement credit or 5000 points
4/2016 - Offered $75 statement credit or 10k points. Took the credit.
6/2016 - Offered 500 HH points now and another 1K after spending 1K or $25. Took the $25.
9/2016 - spend > $40k, 2nd year had card, offered $50 statement credit or 5000 points. Took the credit.
11/2016 - Spend $5k on this card, $55k in last year across all Amex accounts. 1st anniversary, offered $25 statement credit or 1,000 points. Cancelled.
2/2017 - $5k spend - 1st anniversary, offered $25 statement credit or 500 points + bonus spend.
7/2017 - spend < $5, 1st anniversary, no offers.
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Old Mar 10, 17, 6:43 pm
  #151
 
Join Date: May 2013
Posts: 2
PRG Gold, $32k spend last year. No offer. Cancelled the day before the AF hit.
kabbage is offline  
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Old Mar 13, 17, 1:33 pm
  #152
 
Join Date: Apr 2015
Posts: 27
Personal PRG $13k spend last year. Receive offer last two years, none this year.

Less and less use of this card since they got rid of the spend bonus. Since last year, CSR getting bulk of my travel and restaurant spend.
pandas is offline  
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Old Mar 13, 17, 3:36 pm
  #153
 
Join Date: Dec 2011
Location: RDU
Posts: 22
First renewal - Received $100 or 10k points on the business platinum. Spent about 18k last year, 15k of which was for the signup bonus.
Tarhee1 is offline  
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Old Mar 13, 17, 4:27 pm
  #154
 
Join Date: Mar 2015
Posts: 1
First renewal - Received 40k points on platinum. `$50K spend last year
fflsean is offline  
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Old Mar 13, 17, 8:29 pm
  #155
get
 
Join Date: Sep 2015
Posts: 17
Personal Platinum

First renewal - Received offer of 30k points, 7k spent last year, do have business platinum and cited that as the reason for cancellation.
get is offline  
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Old Mar 14, 17, 1:22 pm
  #156
 
Join Date: Mar 2016
Posts: 5
Called today to cancel my PRG. I've had the card for 3 years with the annual fee supposed to hit next week. Only spent about 15k on the card last year since I picked up a few other cards. The rep checked and saw that I used my airline credit already for the year. All he could offer was $50 credit now and $50 credit after spending $500 over the next 90 days. Took the offer and kept the card.
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Old Mar 14, 17, 1:36 pm
  #157
 
Join Date: Dec 2013
Posts: 139
First renewal on personal platinum next month for a family member. Offered $300 statement credit. Only spend in first year was to achieve bonus.
bmms8 is offline  
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Old Mar 14, 17, 9:05 pm
  #158
 
Join Date: Sep 2015
Programs: Paying student debt and traveling when i can
Posts: 307
10k spg for personal. $16k spent (1/2 that on amex GCs...). hardballed on the call - said flat out i wanted to cancel several times. and he finally got around to offering a retention.
odin99 is offline  
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Old Mar 14, 17, 10:08 pm
  #159
 
Join Date: Feb 2013
Programs: Marriott Steel, SPG Steel, United Silver, Hyatt Somethingist, IHG Plastic, Hilton Cubic Zirconia
Posts: 766
Originally Posted by bmms8 View Post
First renewal on personal platinum next month for a family member. Offered $300 statement credit. Only spend in first year was to achieve bonus.
Similar- 30,000 MRP to keep the card. I have 3 AU's and only spent enough to maximize the introductory offer last year.

Even at a penny a point I guess $625-$200-$300 = $125 is worth it for Delta lounge access and intermediate hotel status for everyone.

I enjoyed the conversation. Lots of exchanges like:

"And we are building up our lounge network in[list of cities]."
"But, I live in Detroit."

EDIT: Points posted within 3 days, too.

Last edited by highops; Mar 20, 17 at 9:51 pm
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Old Mar 15, 17, 3:12 pm
  #160
 
Join Date: Apr 2015
Posts: 28
Platinum card :

3/15/17 - $150 statement credit - no spend requirement - card open 9 mo.
RuckusLoveU is offline  
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Old Mar 16, 17, 2:47 pm
  #161
 
Join Date: Jun 2009
Location: New York
Programs: CO Platinum, UA 1K, DL Silver, Hyatt Diamond, Starwood Gold
Posts: 25
10,000 points on the personal platinum with no conditions. Spent about $18k last year - but almost nothing the last 3 months after getting the sapphire reserve.

Accepted and will keep it for now but probably the last year.
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Old Mar 16, 17, 7:02 pm
  #162
 
Join Date: Jun 2015
Posts: 48
Called today to see what offers were available on my Everyday Preferred as the annual fee came up.

Spent $33k last year and I was offered $75 after $1k spending in 3 months or 2,500 MR and additional 500 after spending $1k in 3 months.
PointsTutor is offline  
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Old Mar 16, 17, 7:46 pm
  #163
 
Join Date: May 2016
Posts: 7
I have had an amex card in one form or another for 39+ years, the platinum card for about 15

Called today since the AF just hit, was told they werent going to do a thing. Then transferred me to another lady who said she couldnt do anything and did i want to cancel the card. Wow, almost sounded like they WANTED me to kill it. Credit score of 830+, never missed a payment, go figure.
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Old Mar 16, 17, 7:48 pm
  #164
 
Join Date: Jun 2013
Location: SJC/SFO
Posts: 225
Originally Posted by markgca View Post
I have had an amex card in one form or another for 39+ years, the platinum card for about 15

Called today since the AF just hit, was told they werent going to do a thing. Then transferred me to another lady who said she couldnt do anything and did i want to cancel the card. Wow, almost sounded like they WANTED me to kill it. Credit score of 830+, never missed a payment, go figure.
They figured that because you had the card for 15 years, you are probably just bluffing. Did they guess correctly?
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Old Mar 16, 17, 8:49 pm
  #165
 
Join Date: Sep 2015
Programs: Paying student debt and traveling when i can
Posts: 307
any data points on how quickly SPG retention points (10k) post? thanks.

EDIT: 4day in my experience.

Last edited by odin99; Mar 18, 17 at 10:30 am
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