Last edit by: presario1626
The United gift registry has been discontinued.
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade FeesAs of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:- Checked baggage fees (including overweight/oversize)
- Itinerary change fees
- Phone reservation fees
- Pet flight fees
- Seat assignment fees (E+)
- In-flight amenity fees (beverages, food, pillows/blankets, headphones)
- In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
- Airport lounge day passes & annual memberships
- Onboard WIFI
Airline fee $200/$100 reimbursement reports: UA only (2017-2019)
#782
Join Date: Feb 2019
Posts: 1
Has anyone tried or had luck with paying for premier status (promotions.united.com SLASH offers SLASH premierstatus) and getting that reimbursed? I was within $300 on PQDs last year and United is offering me status for 2019 for only $300. Would be helpful to know if this will be reimbursed.
#783
Join Date: Jul 2018
Location: Washington, DC, USA
Programs: Amex Membership Rewards, Chase Ultimate Rewards
Posts: 191
Reporting back. Waited for seven days and United never issued the credit. Had to call 4 times since they kept sending me over to international flights department because this was a flight to PR and then they couldn't find my booking (wonder why... right?). Finally got transferred to a CSR in the US and she issued the credit. Credit showed today with same ticket number as the purchase. Will report back if Amex takes the credit back.
#784
Join Date: Jul 2018
Location: Washington, DC, USA
Programs: Amex Membership Rewards, Chase Ultimate Rewards
Posts: 191
This is the response I received from Amex on Twitter (of course I wouldn’t call and point this out on my account).
#785
Join Date: Aug 2017
Location: SAN
Posts: 1,306
I have never used United for my AMEX credits. With the changes to the way AA posts GC purchases I needed to make a change. I have an upcoming United fight so I thought I would use the credit for how they were intended. Novel thought I know!
For my upcoming flight I can upgrade to Economy Plus for $421.80 for both legs of our trip for 3 people. If I add that at the time of booking do they sperate that out on the charge to AMEX? Or do I need to be book the flight first and add in the upgrade on a separate transaction?
Thanks
TD
For my upcoming flight I can upgrade to Economy Plus for $421.80 for both legs of our trip for 3 people. If I add that at the time of booking do they sperate that out on the charge to AMEX? Or do I need to be book the flight first and add in the upgrade on a separate transaction?
Thanks
TD
#786
Join Date: Dec 2003
Location: Houston, TX USA
Programs: United Platinum, Marriott Plat, Hilton Diamond, Avis President's Circle
Posts: 569
Successful reimbursements in February 2019 on my Business Platinum card:
1. Purchased E+ seat for $89 on 2/19, reimbursed on 2/21
2. Purchased E+ seat for $62 on 2/24, reimbursed on 2/26
CLG
1. Purchased E+ seat for $89 on 2/19, reimbursed on 2/21
2. Purchased E+ seat for $62 on 2/24, reimbursed on 2/26
CLG
#787
Join Date: Apr 2013
Posts: 225
I have never used United for my AMEX credits. With the changes to the way AA posts GC purchases I needed to make a change. I have an upcoming United fight so I thought I would use the credit for how they were intended. Novel thought I know!
For my upcoming flight I can upgrade to Economy Plus for $421.80 for both legs of our trip for 3 people. If I add that at the time of booking do they sperate that out on the charge to AMEX? Or do I need to be book the flight first and add in the upgrade on a separate transaction?
Thanks
TD
For my upcoming flight I can upgrade to Economy Plus for $421.80 for both legs of our trip for 3 people. If I add that at the time of booking do they sperate that out on the charge to AMEX? Or do I need to be book the flight first and add in the upgrade on a separate transaction?
Thanks
TD
#789
Join Date: Aug 2017
Location: SAN
Posts: 1,306
TD
#790
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
FWIW, I sent email to UA web support to ask about the Travel Bank, pointing out that it's been offline for over a year:
This is the response I got.
Completely worthless.
This is the response I got.
We apologize for the inconvenience this may have caused you.
Our Travel Bank is still under maintenance. We do not have an estimated time of availability as of yet, I apologize. However, please be aware that this does not restrict you from applying the funds in your account to a future travel with United.
Let us know if you have any further questions.
Our Travel Bank is still under maintenance. We do not have an estimated time of availability as of yet, I apologize. However, please be aware that this does not restrict you from applying the funds in your account to a future travel with United.
Let us know if you have any further questions.
#791
Join Date: Dec 2012
Location: PHL
Programs: Previously UA 1K, Delta Plat, HH Gold, IHG Plat, Avis First, AA Gold
Posts: 126
No response on this, so I'm just going to try it out and report back.
#792
Join Date: Jun 2012
Posts: 493
Resolved this problem on how to use the air credits. Cancelled my Amex Business Plat card. Tired of playing this game. This is all nonsense. Amex obviously doesn't want anyone using these credits, so they keep drilling down so no one can hardly use them.
#793
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,667
Did they ask you why you were cancelling, and did you tell them why?
#794
Join Date: Mar 2007
Location: TYO / WAS / NYC
Programs: American Express got a hit man lookin' for me
Posts: 4,596
Amex just denied reimbursement for award ticket cancellation fees on my Platinum. The representative said that "change fees" would be covered but that this was not technically a "change fee."
#795
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
HUCA and ask for your "change fees" to be reimbursed. After all, you incurred the fees because you changed something. :-)