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Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

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Old Jan 4, 2017, 7:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: presario1626
The United gift registry has been discontinued.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI
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Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

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Old Jun 20, 2018, 9:23 am
  #556  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Originally Posted by Kacee
I've had taxes reimbursed my last two or three UA award tix.

AMEX's "terms" are basically meaningless when it comes to UA reimbursements at this point. I wouldn't be surprised if they started randomly reimbursing airfare.
In the month of May I have 10 UA charges and 6 ANA charges. None of them were reimbursed. Mixture of airfare and taxes.
TennisNoob is offline  
Old Jul 12, 2018, 6:32 pm
  #557  
 
Join Date: Jul 2007
Posts: 23
Wow, now July (so we're well beyond "early 2018" as the website still promises). Still crickets on the gift registry.
freemanzhu is offline  
Old Jul 19, 2018, 8:35 am
  #558  
 
Join Date: Jun 2012
Posts: 493
Guess I'll be using Delta or American on this card next time. Since I'm probably not flying UA anymore this year... the only advantage I've had is a couple of luggage charges and some meals... still have $100 left to spend. Maybe I'll just cancel this card.
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Old Jul 19, 2018, 10:01 pm
  #559  
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Join Date: Jul 2008
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Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,790
Thanks for nothing Gift Registry... I called Amex today and switched my airline to Delta. I was hoping to not acquire another 4x set of $50 DL GCs but better than waiting on United to decide if they are ever going to reactivate the registry.
krazykanuck is offline  
Old Jul 20, 2018, 1:07 am
  #560  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Originally Posted by krazykanuck
Thanks for nothing Gift Registry... I called Amex today and switched my airline to Delta. I was hoping to not acquire another 4x set of $50 DL GCs but better than waiting on United to decide if they are ever going to reactivate the registry.
Any issues raised about making your selection today, versus in January? How did you navigate this?

Thanks!
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Old Jul 20, 2018, 6:09 am
  #561  
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Join Date: Jul 2008
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Originally Posted by 747FC
Any issues raised about making your selection today, versus in January? How did you navigate this?
No issues I just called them. The agent did say that he'd make "an exception" and change it, but it's pretty well documented here on FT that Amex will allow you to change your airline once in the middle of the year, provided that you haven't used any of the credit yet.
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Old Jul 22, 2018, 7:05 am
  #562  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Originally Posted by freemanzhu
Wow, now July (so we're well beyond "early 2018" as the website still promises). Still crickets on the gift registry.
yeah, ridiculous ... not a priority for UA to fix, that's for sure.
cfischer is offline  
Old Jul 22, 2018, 6:09 pm
  #563  
 
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Originally Posted by 747FC
Any issues raised about making your selection today, versus in January? How did you navigate this?

Thanks!
Just did it today, online chat. Easy fix.
747FC likes this.
TennisNoob is offline  
Old Jul 29, 2018, 2:37 pm
  #564  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Changed today to Hawaiian Airlines
As my wife and I will be flying at least two roundtrips this year and we have not yet regained status, I changed our airline designation to HA. Simple call to Amex did the trip. No hassle.

Sad to have to do this. I think I was the very last FTer to get a UA benefit last year before they closed down the gift registry.
747FC is offline  
Old Jul 30, 2018, 2:55 pm
  #565  
 
Join Date: Feb 2015
Posts: 18
Originally Posted by krazykanuck
No issues I just called them. The agent did say that he'd make "an exception" and change it, but it's pretty well documented here on FT that Amex will allow you to change your airline once in the middle of the year, provided that you haven't used any of the credit yet.
How likely do think they'd be if a tiny portion of the credit has been used? I got a single $8 drink on United and was then told that I couldn't buy any of the paid food since the international flight would serve "real food." I wasn't sure if the attendant was saying I didn't need to waste my money since the standard in-flight meal was free or if they didn't have the paid food options available for purchase that day, but it was an awkward exchange.

Just an update to say that a friendly phone representative allowed me to change the airline selection as a one-time exception.
Last edited by jent; Aug 1, 2018 at 9:22 am Reason: Updated info.
jent is offline  
Old Aug 1, 2018, 9:59 am
  #566  
 
Join Date: Jan 2014
Posts: 742
Originally Posted by jent
How likely do think they'd be if a tiny portion of the credit has been used? I got a single $8 drink on United and was then told that I couldn't buy any of the paid food since the international flight would serve "real food." I wasn't sure if the attendant was saying I didn't need to waste my money since the standard in-flight meal was free or if they didn't have the paid food options available for purchase that day, but it was an awkward exchange.

Just an update to say that a friendly phone representative allowed me to change the airline selection as a one-time exception.
Great data point. Just changed to AA on chat. quite fast.
moops380 is offline  
Old Aug 7, 2018, 7:49 pm
  #567  
 
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
So is the gift registry going to come back this year or what?
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apolloms is offline  
Old Aug 11, 2018, 6:14 pm
  #568  
 
Join Date: Dec 2009
Location: USA
Posts: 1,153
Does anyone know if United Club membership would have $200 reimbursed?
FlyingHighlander is offline  
Old Aug 11, 2018, 9:05 pm
  #569  
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Originally Posted by FlyingHighlander
Does anyone know if United Club membership would have $200 reimbursed?
Yes it would.
Kacee is offline  
Old Aug 12, 2018, 3:36 pm
  #570  
 
Join Date: May 2015
Location: Jacksonville, AR
Programs: Hilton - Diamond; SPG/Marriott - Gold
Posts: 245
Originally Posted by apolloms
So is the gift registry going to come back this year or what?
I’m going to give it one more month (I’ve said this each of the last five months but I really mean it this time).
apolloms and Flying Machine like this.
Blind and Green is offline  



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