Jan 4, 2017, 7:25 am
Last edit by: presario1626
The United gift registry has been discontinued.
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade FeesAs of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:- Checked baggage fees (including overweight/oversize)
- Itinerary change fees
- Phone reservation fees
- Pet flight fees
- Seat assignment fees (E+)
- In-flight amenity fees (beverages, food, pillows/blankets, headphones)
- In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
- Airport lounge day passes & annual memberships
- Onboard WIFI
Airline fee $200/$100 reimbursement reports: UA only (2017-2019)
Jan 12, 2018, 8:25 pm
#436
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
Anyone else had issues with a change fee not triggering the reimbursement? Guess I will have to call AMEX . . . .
Jan 16, 2018, 11:37 am
#437
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Jan 16, 2018, 11:53 am
#438
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
How about upgrade copayments?
Jan 17, 2018, 9:18 pm
#439
Join Date: Apr 2013
Posts: 225
So, I switched a couple of cards to UA, after seeing that AS GCs were no longer working. Put a couple of charges on one card 1/1, coded as “Preferred Seat Upgrade” and reimbursed 1/3. Repeated on 1/12 with another card, coded the same way, no reimbursement yet. Both were for better seats (Econ+). Should I wait or call? I think they are both legit, as seat assignment fees, not an upgrade per se? TIA.
Jan 17, 2018, 10:32 pm
#440
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
I've now had two UA change fees in a row not reimbursed.
Jan 18, 2018, 3:31 am
#441
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Jan 18, 2018, 6:26 pm
#442
Join Date: Jun 2013
Posts: 16
Purchased economy plus upgrade and was reimbursed on both the gold and platinum within 3 business days.
Original purchase shows Document Type: PREFERRED SEAT UPGRADE
Original purchase shows Document Type: PREFERRED SEAT UPGRADE
Jan 19, 2018, 7:11 am
#443
Join Date: Oct 2009
Location: EUG BKK
Programs: Zero Status Nexus
Posts: 432
With the January 31st deadline coming up with the airline selection, are most of you waiting for the UA Gift Registry to return or changing to another airline for the AMEX reimbursement? Curious why the UA Registry was disabled in 2017 and its taken UA a long time. Hope the new Gift Registry will continue to allow AMEX reimbursements.
Jan 19, 2018, 9:19 am
#444
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
With the January 31st deadline coming up with the airline selection, are most of you waiting for the UA Gift Registry to return or changing to another airline for the AMEX reimbursement? Curious why the UA Registry was disabled in 2017 and its taken UA a long time. Hope the new Gift Registry will continue to allow AMEX reimbursements.
Jan 19, 2018, 1:39 pm
#445
Join Date: Jul 2001
Location: Phoenix, AZ
Posts: 77
Made the switch from United to Delta today. I would have preferred to use the money on United but it is what it is.
Jan 19, 2018, 2:43 pm
#446
Join Date: Nov 2015
Posts: 34
Is Delta e-certs the next best thing to United?
Jan 19, 2018, 9:00 pm
#447
Join Date: Jul 2001
Location: Phoenix, AZ
Posts: 77
Seems to be the best answer for me - it was that or AA. What are you going to do?
Jan 19, 2018, 10:13 pm
#448
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
Yeah, I did AA. No Delta out of SBA.
Jan 19, 2018, 11:11 pm
#449
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
Yes. The UA agent coded it as airfare ("Additional Collection"), but there was also a note in the transaction Details that it was a "Change Fee." So combination of UA coding it wrong, and AMEX not paying attention to the notes.
The second change fee I'm getting refunded due to illness, so I didn't ask them to look at that. It was coded exactly the same ("Additional Collection" with "Change Fee" in the Details).
The second change fee I'm getting refunded due to illness, so I didn't ask them to look at that. It was coded exactly the same ("Additional Collection" with "Change Fee" in the Details).
Jan 21, 2018, 9:31 pm
#450
Join Date: Sep 2010
Location: San Francisco, CA
Programs: United Plat
Posts: 499
Yes. The UA agent coded it as airfare ("Additional Collection"), but there was also a note in the transaction Details that it was a "Change Fee." So combination of UA coding it wrong, and AMEX not paying attention to the notes.
The second change fee I'm getting refunded due to illness, so I didn't ask them to look at that. It was coded exactly the same ("Additional Collection" with "Change Fee" in the Details).
The second change fee I'm getting refunded due to illness, so I didn't ask them to look at that. It was coded exactly the same ("Additional Collection" with "Change Fee" in the Details).
This is under flight details:
Passenger Name: (last name) /CHANGE FEE
Date of Departure: 02/15
Ticket Number: 016xxxxxxxxxxx
Document Type: ADDITIONAL COLLECTION