Airline fee $200/$100 reimbursement reports: UA only

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Old Jan 2, 18, 11:03 pm   -   Wikipost
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As of October 26, 2017 - the United gift registry is not accepting contributions due to system maintenance. The registry is expected to return in 2018.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions. By far, the most popular means is to contribute to your Gift Registry. Click HERE to enroll.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

TravelBank (Gift Registry) funds can only be used on United and United Express flights. Partner flights are not eligible. UA codes contributions
to a gift registry as a "special ticket." which Amex in turn reimburses.
  1. Log into united.com
  2. Set up a gift registry for yourself
  3. Use the link in your gift registry web page to send an announcement to your email address. This is better, faster, and more reliable than searching for your gift registry, especially if you have a common name. Even someone with an unusual surname like mre5765 has could not find his registry after creating it.
  4. Log out of united.com
  5. Follow the Make Contribution in your gift registry email
    (**You May Reach a Generic Screen and will need to look up your Name once again at this page. Please ensure accuracy if you have a Common Name**)
  6. Contribute using your Amex platinum card

There seems to be no downside to contributing in sub-200 dollar chunks since the gift registry creates a single pool of cash. However there are lots of reports of successful fee credits from a single $200 donation. Whether done as one $200 transaction or eight $25 transactions, the result is that one will have $200 in ones TravelBank.

PLEASE NOTE: When you establish a gift registry for the first time, it will take 24 hours before the funds in the registry are available to use toward payment of a flight.

There are reports that people are having trouble finding their own gift registries after creating one. All you have to do is log into your United account from the UA homepage. Next, click on My Account. There you will see Travel Bank in the second block of info on the left hand side. Directly underneath that is your Gift Registry where you'll find a link "Manage Gift Registry." Click on that and you will be able to do whatever you want from using the funds for a ticket to adding more money, etc.

Do I have to join the united.com Club ($25 annual fee) to use my TravelBank?
Apparently not.
Does spending TravelBank credit count towards PQD?
Yes-for revenue flights only
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." Meanwhile, there are no recent reports of an Economy Plus annual subscription being reimbursed. Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
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Old Jan 10, 17, 9:28 am
  #76
 
Join Date: Aug 2012
Posts: 33
Originally Posted by metoo View Post
could i use my $200 travel bank to book at United flight someone else?
Yes. Have done many times.
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Old Jan 10, 17, 10:24 am
  #77
 
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 130
This is certainly less appealing than Amazon gift card via the MPX app. Too bad that no longer works, I had even told myself I would cancel the Platinum card if they ever happened to remove that. I only used the Centurion Lounge 3 times last year so not sure I'm maximizing the benefits, although one of those times I was able to bring in 2 family member guests.

The new 5x rewards on any airline tickets bought directly is certainly nice.

Question: do the United travel bank funds ever expire? I rarely fly United.
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Old Jan 10, 17, 10:36 am
  #78
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
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Originally Posted by Mediahound View Post
Question: do the United travel bank funds ever expire? I rarely fly United.
Scroll back to January 2nd. Which airline(s) do you fly?
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Old Jan 10, 17, 10:41 am
  #79
 
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 130
Originally Posted by mia View Post
Scroll back to January 2nd. Which airline(s) do you fly?

I saw that but don't see the question was ever answered.

I fly mostly Southwest and Virgin.
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Old Jan 10, 17, 11:06 am
  #80
mia
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Originally Posted by Mediahound View Post
I saw that but don't see the question was ever answered..
I daresay that you clicked, but then did not scroll because the answer is in the very next post which quotes the expiration circumstances from United's terms.

You may do better here:

http://www.flyertalk.com/forum/ameri...west-only.html
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Old Jan 10, 17, 9:11 pm
  #81
 
Join Date: Sep 2014
Posts: 33
Put in 1x $200 for gift registry from amex plat today, will update when reimbursement posts. Will go for 1x $100 PRG tomorrow.

1/10 - $200 into registry
1/12 - $200 reimbursed

One thing I noticed is that if you go into 'Benefits' in your amex page, the round bar graph that says you have $200 credit will show as completed even before you receive the statement credit. This is a good indicator that it worked and you should be expecting the credit soon.

Last edited by zerosoul; Jan 13, 17 at 12:57 pm
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Old Jan 10, 17, 10:47 pm
  #82
formerly DustyFoot
 
Join Date: Feb 2012
Location: SFO/OAK/SMF
Programs: UA Gold, DL Gold
Posts: 92
Put in for another $100 on the UA registry. Credited back by AMEX the next day.
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Old Jan 11, 17, 7:27 am
  #83
 
Join Date: Oct 2013
Location: EWR-PHL
Programs: UA 1K, HH Diamond, SPG/Marriott Gold, Hyatt Plat, Amex Plat, National Exec, Global Entry/Nexus
Posts: 311
Originally Posted by miasmal View Post
Anyone having trouble attempting to search for name in the gift registry? My name will not pull up ... last name or first/last name "Your search found 0 results." (ps. I have an unusual last name) I've put money past 3 years, and my profile shows I have a registry built along with history of deposits. I've also sent myself a link via the announcement, but that link just goes back to the name search box. Lastly, gift registry is turned ON.
Followup/resolution (by my own):

Submitted UA web ticket to look into issue; day later I received acknowledgement from them that they "...will forward your comments to our Web Product Team for review and resolution." After not having heard back for 6 days, I got it to work doing this:

Log IN MP
Set Target amount to $200
Set so friends/family can see target
Turn OFF gift registry searchability
Turn OFF gift registry searchability (did it again for good measure )
Turn ON gift registry
Log OFF MP
Go through the process of searching for name (nb. while not logged in)

Fix was probably to cycle the searchability, or set a funds target, or both. Try it if you are experiencing the same problem.
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Old Jan 14, 17, 9:51 am
  #84
 
Join Date: Feb 2010
Programs: SPG Gold, HHonors Gold, Club Carlson Gold
Posts: 30
Anybody has the problem that funds are not posted to their UA travelbank? I did two $100 and got credited by Amex, but now the contributed funds haven't appear after 4 days. I also got no "united.com Gift Registry Contribution Notification" email!
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Old Jan 14, 17, 10:02 am
  #85
 
Join Date: Feb 2000
Posts: 3,452
E+ essentials is automatic for AMEX fee credit, which is convenient because it is refundable from UA when the underlying fare is refundable
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Old Jan 14, 17, 10:27 am
  #86
 
Join Date: Nov 2014
Location: USA
Posts: 1,018
Originally Posted by wco81 View Post
How do you fund your gift registry?

When I log on at UA.com, my gift registry goal from last year is still there.

When I click on it, these are the only options:

Send Gift Registry Announcements
Send e-mails to family and friends to let them know about your gift registry.

View Sent Announcements
See a list of announcements sent and the responses received.

Make Flight Reservations with My TravelBank Funds
Begin the flight search process and then complete your purchase using the funds in your TravelBank.

Gift Registry Terms and Conditions
Read the complete rules of the united.com Gift Registry program.

Turn Gift Registry On/Off (Gift Registry Currently On)
Make your gift registry accessible or inaccessible to family and friends.


No way to fund the registry.


I think you're supposed to send an announcement to your own email and then click the link and fund from there. (I would log off from united and clear cookies after you send the announcement so that United doesn't know it's you when you return. Others can confirm if this is necessary).
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Old Jan 14, 17, 11:47 am
  #87
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, HH Gold, MR Gold, *W Gold, Amex Plat
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Originally Posted by outthemirror View Post
Anybody has the problem that funds are not posted to their UA travelbank? I did two $100 and got credited by Amex, but now the contributed funds haven't appear after 4 days. I also got no "united.com Gift Registry Contribution Notification" email!
yeah, it is a mess. They credited it incorrectly! Had to contact 1K voice TWICE to get it fixed. They just added it to my account this morning.
Amex credited the $200 as usual within a day or two.
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Old Jan 15, 17, 7:10 pm
  #88
 
Join Date: Sep 2014
Posts: 33
No issues with gift registry here, I have $400 in there from end of 2016 and beginning of 2017. Both my Plat and PRG credits have posted this week, +200 and +100 respectively.
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Old Jan 17, 17, 4:37 pm
  #89
 
Join Date: Oct 2006
Location: Okinawa
Posts: 2,522
Made a gift registry purchase on my plat. It has yet to be reimbursed and the benefit's section still shows $200 as available. Will give it a few days.
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Old Jan 17, 17, 4:38 pm
  #90
 
Join Date: Aug 2011
Location: SF Bay Area, CA
Programs: AMEX Platinum, HHonors Gold
Posts: 130
Originally Posted by The_Wrath_of_Khan View Post
Made a gift registry purchase on my plat. It has yet to be reimbursed and the benefit's section still shows $200 as available. Will give it a few days.
Mine just took one business day after the charge posted to be credited back.
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