Airline fee $200/$100 reimbursement reports: UA only

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The United gift registry has been discontinued.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI
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Old Jan 12, 18, 8:25 pm
  #436  
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Anyone else had issues with a change fee not triggering the reimbursement? Guess I will have to call AMEX . . . .
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Old Jan 16, 18, 11:37 am
  #437  
 
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Originally Posted by Kacee View Post
Anyone else had issues with a change fee not triggering the reimbursement? Guess I will have to call AMEX . . . .
Worked fine for me! 50x3 in December. $50 each
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Old Jan 16, 18, 11:53 am
  #438  
 
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How about upgrade copayments?
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Old Jan 17, 18, 9:18 pm
  #439  
 
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So, I switched a couple of cards to UA, after seeing that AS GCs were no longer working. Put a couple of charges on one card 1/1, coded as “Preferred Seat Upgrade” and reimbursed 1/3. Repeated on 1/12 with another card, coded the same way, no reimbursement yet. Both were for better seats (Econ+). Should I wait or call? I think they are both legit, as seat assignment fees, not an upgrade per se? TIA.
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Old Jan 17, 18, 10:32 pm
  #440  
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I've now had two UA change fees in a row not reimbursed.
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Old Jan 18, 18, 3:31 am
  #441  
 
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Originally Posted by Kacee View Post
I've now had two UA change fees in a row not reimbursed.
Were you successful in calling into Amex and resolving?
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Old Jan 18, 18, 6:26 pm
  #442  
 
Join Date: Jun 2013
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Purchased economy plus upgrade and was reimbursed on both the gold and platinum within 3 business days.

Original purchase shows Document Type: PREFERRED SEAT UPGRADE
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Old Jan 19, 18, 7:11 am
  #443  
 
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With the January 31st deadline coming up with the airline selection, are most of you waiting for the UA Gift Registry to return or changing to another airline for the AMEX reimbursement? Curious why the UA Registry was disabled in 2017 and its taken UA a long time. Hope the new Gift Registry will continue to allow AMEX reimbursements.
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Old Jan 19, 18, 9:19 am
  #444  
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Originally Posted by mtndave47 View Post
With the January 31st deadline coming up with the airline selection, are most of you waiting for the UA Gift Registry to return or changing to another airline for the AMEX reimbursement? Curious why the UA Registry was disabled in 2017 and its taken UA a long time. Hope the new Gift Registry will continue to allow AMEX reimbursements.
Maybe they'll just bring it back in February every year going forward just to screw with Amex and all of us.
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Old Jan 19, 18, 1:39 pm
  #445  
 
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Made the switch from United to Delta today. I would have preferred to use the money on United but it is what it is.
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Old Jan 19, 18, 2:43 pm
  #446  
 
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Is Delta e-certs the next best thing to United?
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Old Jan 19, 18, 9:00 pm
  #447  
 
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Seems to be the best answer for me - it was that or AA. What are you going to do?
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Old Jan 19, 18, 10:13 pm
  #448  
 
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Yeah, I did AA. No Delta out of SBA.
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Old Jan 19, 18, 11:11 pm
  #449  
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Originally Posted by 747FC View Post
Were you successful in calling into Amex and resolving?
Yes. The UA agent coded it as airfare ("Additional Collection"), but there was also a note in the transaction Details that it was a "Change Fee." So combination of UA coding it wrong, and AMEX not paying attention to the notes.

The second change fee I'm getting refunded due to illness, so I didn't ask them to look at that. It was coded exactly the same ("Additional Collection" with "Change Fee" in the Details).
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Old Jan 21, 18, 9:31 pm
  #450  
 
Join Date: Sep 2010
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Originally Posted by Kacee View Post
Yes. The UA agent coded it as airfare ("Additional Collection"), but there was also a note in the transaction Details that it was a "Change Fee." So combination of UA coding it wrong, and AMEX not paying attention to the notes.

The second change fee I'm getting refunded due to illness, so I didn't ask them to look at that. It was coded exactly the same ("Additional Collection" with "Change Fee" in the Details).
I have a UA $300 change fee posted on 1/15. Had a chat with online agent today. The agent asked me to chat back in 14 days. Should I just call?

This is under flight details:
Passenger Name: (last name) /CHANGE FEE
Date of Departure: 02/15
Ticket Number: 016xxxxxxxxxxx
Document Type: ADDITIONAL COLLECTION
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