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Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

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Old Jan 4, 2017, 7:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: presario1626
The United gift registry has been discontinued.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI
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Airline fee $200/$100 reimbursement reports: UA only (2017-2019)

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Old Aug 5, 2017, 3:33 pm
  #211  
 
Join Date: Aug 2007
Posts: 339
Originally Posted by Stratoliner777
Hi all, been searching through the forums...question:

1. If I purchase an Economy ticket, AND at the same time pay the fee for Economy Plus upgrade, will it be possible for me to get reimbursed from AmEx (I will charge it to Platinum, and I plan to designate UA as my preferred carrier for this year).

2. OR, should I purchase the Economy ticket first, and wait till sometime later to purchase the Economy Plus upgrade?

3. Forgive my ignorance, I'm trying to determine the distinction between "seat upgrade" vs. "ticket upgrade" which was described earlier as being important to using the $200 airline fee credit.
In relation to the above...
Originally Posted by manda99
I charged $169 on 3/8 for economy plus on LHR-ORD ticket. Got the $169 credited back automatically on 3/10.

Charge shows as --

Category: Travel - Airline
Document Type: PREFERRED SEAT UPGRADE

Original ticket was paid for with points, fees paid with CSR. Upgraded on a completely separate transaction.
Originally Posted by travelbugging
On Dec 26, 2016 I did a seat upgrade on the app from E to E+ and it was reimbursed. This is on my statement:

Ticket Number: xxxxx
Date of Departure: 12/26
Passenger Name: xxxxx /ECONOMY PLUS S
Document Type: PREFERRED SEAT UPGRADE

Just wanted to post this as there was conflicting information on the wiki.
Originally Posted by eajusa
Based on posts #117 and #118 , the difference is Amex reimburses a seat purchase but not a ticket upgrade. When I upgraded to FC, UA is giving me more than a seat; therefore, they code it as a ticket purchase. BTW when I upgraded to FC for $217, I actually received a credit of $145 for the previous upgrade from E to E+.
These all suggest that a seat upgrade from Economy to Economy Plus (E+), if done separately after the original transaction, *might* get reimbursed...

...Any further insights appreciated!
Stratoliner777 is offline  
Old Aug 6, 2017, 12:07 pm
  #212  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Originally Posted by Stratoliner777
Hi all, been searching through the forums...question:

1. If I purchase an Economy ticket, AND at the same time pay the fee for Economy Plus upgrade, will it be possible for me to get reimbursed from AmEx (I will charge it to Platinum, and I plan to designate UA as my preferred carrier for this year).

2. OR, should I purchase the Economy ticket first, and wait till sometime later to purchase the Economy Plus upgrade?

3. Forgive my ignorance, I'm trying to determine the distinction between "seat upgrade" vs. "ticket upgrade" which was described earlier as being important to using the $200 airline fee credit.
Or you could just put the $200 into the UA gift registry and use it to fund the ticket and E+ upgrade without worrying about whether it will be reimbursed.
Diplomatico is offline  
Old Aug 6, 2017, 8:47 pm
  #213  
 
Join Date: Aug 2007
Posts: 339
Originally Posted by Diplomatico
Or you could just put the $200 into the UA gift registry and use it to fund the ticket and E+ upgrade without worrying about whether it will be reimbursed.
Ah, good idea! I booked already though, we'll see!
Stratoliner777 is offline  
Old Aug 6, 2017, 10:18 pm
  #214  
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
An acquaintance recently mentioned to me that he had to cancel a UA award ticket and was charged $75 for redeposit, but it wasn't credited on his Amex Plat. Award redeposit fees should count as an incidental fee eligible for the reimbursement, right? Just want to check here just in case, so as not to waste his time telling him to call in.

The T+C's only mention as ineligible:

Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees.
gengar is offline  
Old Aug 7, 2017, 6:26 am
  #215  
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Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
Originally Posted by Stratoliner777
Hi all, been searching through the forums...question:

1. If I purchase an Economy ticket, AND at the same time pay the fee for Economy Plus upgrade, will it be possible for me to get reimbursed from AmEx (I will charge it to Platinum, and I plan to designate UA as my preferred carrier for this year).
See my post #206 , I did just as you stated in option 1 and I was refunded up to my remaining balance. ^
Tony300S is offline  
Old Aug 7, 2017, 7:55 am
  #216  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Originally Posted by gengar
An acquaintance recently mentioned to me that he had to cancel a UA award ticket and was charged $75 for redeposit, but it wasn't credited on his Amex Plat. Award redeposit fees should count as an incidental fee eligible for the reimbursement, right? Just want to check here just in case, so as not to waste his time telling him to call in.

The T+C's only mention as ineligible:
The T+C's that you quoted mentioned mileage points transfer fees and award tickets as ineligible. This is a fee on an award ticket....to redeposit (transfer) the miles back into the account, no?

The wiki also states that taxes on award tickets are no longer reimbursed so it may be that anything related to award tickets is not reimbursed.
Diplomatico is offline  
Old Aug 7, 2017, 10:04 am
  #217  
 
Join Date: Aug 2007
Posts: 339
Originally Posted by Tony300S
See my post #206 , I did just as you stated in option 1 and I was refunded up to my remaining balance. ^
Thanks for mentioning that! Excellent! ^
Stratoliner777 is offline  
Old Aug 7, 2017, 4:00 pm
  #218  
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by Diplomatico
The T+C's that you quoted mentioned mileage points transfer fees and award tickets as ineligible. This is a fee on an award ticket....to redeposit (transfer) the miles back into the account, no?

The wiki also states that taxes on award tickets are no longer reimbursed so it may be that anything related to award tickets is not reimbursed.
That was basically what I was trying to get pragmatic input on - whether "award tickets" refers even to mileage redeposit fees. I don't think "mileage points transfer fees" is relevant in this situation.
gengar is offline  
Old Aug 8, 2017, 11:12 am
  #219  
 
Join Date: Aug 2007
Posts: 339
Success! Another data point here:

"PREFERRED SEAT UPGRADE" for E+ / Economy Plus was reimbursed 24 hrs later. I used nearly all of my fee credit (4 flights!).

Thanks everyone! ^^
Stratoliner777 is offline  
Old Aug 12, 2017, 4:11 pm
  #220  
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by gengar
An acquaintance recently mentioned to me that he had to cancel a UA award ticket and was charged $75 for redeposit, but it wasn't credited on his Amex Plat. Award redeposit fees should count as an incidental fee eligible for the reimbursement, right? Just want to check here just in case, so as not to waste his time telling him to call in.
As an update, the award redeposit fee was credited upon calling in to AMEX.
gengar is offline  
Old Aug 12, 2017, 5:20 pm
  #221  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Originally Posted by gengar
As an update, the award redeposit fee was credited upon calling in to AMEX.
Thanks for the update!
Diplomatico is offline  
Old Aug 19, 2017, 9:32 am
  #222  
 
Join Date: Mar 2011
Posts: 114
DP: Added $75 and $125 to United Gift Registry on Aug 16th (Coded as Special Service Ticket), both got reimbursed Aug 18th.
nemenor is offline  
Old Aug 20, 2017, 1:37 am
  #223  
 
Join Date: Aug 2017
Posts: 4
I have not used Travel Bank before, does anyone know if I gave myself $200 in my registry, can I buy ticket for someone else in my family?
endeavor8 is offline  
Old Aug 25, 2017, 8:39 am
  #224  
 
Join Date: Aug 2017
Posts: 2
I signed up for United Airlines on my PRG and added $100 to gift registry about 15-30 minutes later. the $100 posted on my account but no credit as of yet (been 5 days). Did I add money to the gift registry too soon after PRG UA signup? Amex still shows I have a $100 credit available on their benefits page. Should I call and ask them?
Dustin Dong is offline  
Old Aug 25, 2017, 9:54 am
  #225  
 
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Originally Posted by endeavor8
I have not used Travel Bank before, does anyone know if I gave myself $200 in my registry, can I buy ticket for someone else in my family?
yep. just purchase under your account.
nmenaker is offline  


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