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Airline fee $250/$200/$100 reimbursement reports: AA only

Airline fee $250/$200/$100 reimbursement reports: AA only

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Old Nov 24, 18, 7:05 pm   -   Wikipost
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Last edit by: mia
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Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.

Purchase cards HERE
.

The American Express terms and conditions explicitly exclude gift cards from the $200 fee reimbursement benefit:
Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees.
However, there are numerous reports of successful reimbursements of gift card purchases of $100 face value or less. There are numerous reports of unsuccessful reimbursements of gift cards purchases of more than $100.


Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!

To review AA reimbursement reports from 2011-2014, click HERE.

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else. Use this link to purchase: http://www.aa.com/i18n/productsGifts/giftCard.jsp

Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.



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Old Jan 12, 19, 9:09 am
  #1381  
 
Join Date: Mar 2015
Posts: 34
Well I guess I am victim of purchasing a $100 AA gift card too soon after selecting my airline and not getting the credit on my Gold card. I selected AA a couple min before buying the gift card on 1/5 but haven’t been credited. The thing is, my airline didn’t change from last year, so I might have messed things up for myself by selecting it again. Ergh. Oh well, guess I’ll have to get another one and hope it credits.
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Old Jan 12, 19, 9:53 am
  #1382  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 36,316
Originally Posted by theleeway101 View Post
.... Have I missed some deadline to pick the airline?....
No, just call the number on the back of your Ascend card and tell the agent that you wish to select a carrier of the 2019 airline fee reimbursement benefit. Do not mention gift cards, they are excluded from reimbursement by the terms. No need to even mention that you tried to do this online, just ask to have it done.
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Old Jan 12, 19, 12:40 pm
  #1383  
 
Join Date: Jun 2012
Posts: 485
I'm getting tired of all this game playing by Amex to prevent their customers from taking advantage of this benefit. Excuse me, but it seems like they are actually trying to keep their customers from actually using this benefit. Why don't they just be fair and do it like Chase does?

Chase its a much better card anyway. They allow you to not only get your Airline Credit easily, but they give you 3X points for restaurants and other things....

The Amex Business Plat card used to be my favorite card. It got me into all kinds of airline lounges, and gives me gold elite at Hilton and SPG.

Now they want $595 per year for access DL lounges (hardly fly DL), a couple of AX Centurion Lounges that I rarely get to go to, and some other new benefits which I have absolutely no use for. And mostly 1X MR's for most charges except airlines. I'm cancelling my card next month. It's not worth paying that much for. As far as I am concerned, the card has gotten way too expensive and less valuable.
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Old Jan 12, 19, 3:49 pm
  #1384  
 
Join Date: Oct 2014
Posts: 392
Do you realize that it is we who are the ones playing games by using this “benefit”, right?

Per Amex rules there should be no credit for gift cards.
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Old Jan 12, 19, 4:20 pm
  #1385  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,767
Originally Posted by QtownDave View Post
Do you realize that it is we who are the ones playing games by using this “benefit”, right?

Per Amex rules there should be no credit for gift cards.
Exactly, you really got to laugh when people get angry about Amex just enforcing the policy that has been in place all along.
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Old Jan 12, 19, 5:26 pm
  #1386  
 
Join Date: Jan 2006
Location: Seattle
Programs: SPG Gold, Amex Plat, FoundersCard, Caesars Diamond, Hertz 5*, Avis Preferred, National Exec
Posts: 654
Originally Posted by Red259 View Post
People have reported in the past not getting the airline credit when purchasing giftcards shortly after switching airlines. I think that is the problem you ran into. Purchasing three giftcards back to back has been done successfully by a number of people, so I'm pretty sure it was the last minute selection of an airline that caused you the problem. Gift cards are not supposed to be covered by the airline credit, so no you don't have any recourse and just need to take the loss and learn from your mistake. You should be able to do it for 2019.
This is only an issue for buying GCs, right? If you switch airlines and then an hour later put a legit allowed charge on your card, and it doesn't get reimbursed, you can just call Amex and they'll credit you, correct? (i.e. Amex doesn't somewhere in T&C say you should wait some number of days or hours after switching)
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Old Jan 12, 19, 5:39 pm
  #1387  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/JFK/LGA/EWR
Posts: 157
Originally Posted by lbotez View Post
I'm getting tired of all this game playing by Amex to prevent their customers from taking advantage of this benefit. Excuse me, but it seems like they are actually trying to keep their customers from actually using this benefit. Why don't they just be fair and do it like Chase does?

Chase its a much better card anyway. They allow you to not only get your Airline Credit easily, but they give you 3X points for restaurants and other things....

The Amex Business Plat card used to be my favorite card. It got me into all kinds of airline lounges, and gives me gold elite at Hilton and SPG.

Now they want $595 per year for access DL lounges (hardly fly DL), a couple of AX Centurion Lounges that I rarely get to go to, and some other new benefits which I have absolutely no use for. And mostly 1X MR's for most charges except airlines. I'm cancelling my card next month. It's not worth paying that much for. As far as I am concerned, the card has gotten way too expensive and less valuable.
i see. so you want everything to be easy to abuse, low price and offer insane value. makes sense...
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Old Jan 12, 19, 8:23 pm
  #1388  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,767
Originally Posted by huge View Post
This is only an issue for buying GCs, right? If you switch airlines and then an hour later put a legit allowed charge on your card, and it doesn't get reimbursed, you can just call Amex and they'll credit you, correct? (i.e. Amex doesn't somewhere in T&C say you should wait some number of days or hours after switching)
Yea if you have this issue with a legit airline charge then I would call in to Amex and I think they will put a request to investigate in.
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Old Jan 12, 19, 9:51 pm
  #1389  
 
Join Date: Jul 2003
Location: Boston
Posts: 125
Strange DPs to report:

Aspire Card $250 eGift ~Jan 4, ~4 days later received statement credit, spend meter says 2019 money all used up, retrieved PIN today

Platinum $200 eGift ~Jan 5, ~4 days later received statement credit, spend meter says 2019 money all used up, BUT couldn't get eGift PIN, need to call AA during the week to find out why . . . wonder what happened??

Gold $100 eGift ~Jan 5, wasn't charged thus didn't receive statement credit, spend meter says $100 for 2019, couldn't get eGift PIN . . . as expected BUT why wasn't Gold charged on Jan 5 since AA sends me email tell me I bought an eGift??
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Old Jan 13, 19, 12:25 pm
  #1390  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, Marriott LT PPE, Hilton ♢, Hyatt Disc, IHG Plat, Radisson Gold, Hertz PC
Posts: 4,331
Does one need to collect their PIN once available? Or can I wait a few months until I need to use the GC? Is there any downside to waiting? I feel like if I collect early - I'll lose the PIN more easily. Or perhaps I can store it in AA somewhere?
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Old Jan 13, 19, 1:10 pm
  #1391  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 36,316
Originally Posted by Magna View Post
....couldn't get eGift PIN,.... wasn't charged ....
AA cancels some gift card transactions based on their own fraud algorithm. AA should be able to confirm if the transactions were voided, but don't expect any substantive explanation.
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Old Jan 13, 19, 1:54 pm
  #1392  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,767
Originally Posted by TravelinSperry View Post
Does one need to collect their PIN once available? Or can I wait a few months until I need to use the GC? Is there any downside to waiting? I feel like if I collect early - I'll lose the PIN more easily. Or perhaps I can store it in AA somewhere?
I just do digital gift cards. Do these require a pin or is that only the physical cards? I haven't been activating them or getting pin numbers all along I just keep the emails because I have not redeemed any cards for flights yet.
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Old Jan 13, 19, 2:12 pm
  #1393  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Gold, Marriott PP, UA Silver, Mobile Passport Unobtanium
Posts: 4,586
Originally Posted by Red259 View Post
I just do digital gift cards. Do these require a pin or is that only the physical cards? I haven't been activating them or getting pin numbers all along I just keep the emails because I have not redeemed any cards for flights yet.
The e-certs (digital gift cards) come with the card number and the PIN together, once you click on link to retrieve them.
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Old Jan 13, 19, 3:37 pm
  #1394  
 
Join Date: Jan 2019
Posts: 3
DP

1-4-19: AA selected
1-13-19: 1x$200 eGC purchased
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Old Jan 13, 19, 7:00 pm
  #1395  
 
Join Date: Aug 2013
Posts: 2
1/10/19 - purchased $200 AA GC with Plat and $250 AA GC with Aspire. As of 1/13 benefits meter shows used until 2020, so assume the credits hit tonight/tomorrow.
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