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Airline fee $250/$200/$100 reimbursement reports: AA only (2017-2019)

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Old Jan 4, 2017, 6:59 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
CAUTION: In February 2019, American Airlines changed the coding of gift card transactions. Although there are a few successful data points since, in general, Gift Card purchases are now explicitly identified, and no longer reimbursed by American Express.

Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."


Data Points on automatically reimbursed incidentals since 2017:

Admirals Club Memberships: Admirals Club Passes: Admirals Club Food/Drinks: Award Cancellation Fee*: Award Taxes/Fees: Baggage*: Change Fee*: Close-In Ticket Fee*: Elite 500-mile Stickers: Elite Challenges: External Reservation Fee: Five Star Service: Infant Fees: MCE/Seat Selection: Mileage Multipler: Pet Fee*: Same Day Flight Change: Upfares: Upgrades:
Wifi is provided by one of three third-party providers and is thus not eligible for the incidental credit.

* For items not automatically reimbursed but which are not excluded by Amex, you can try and request manual reimbursement from American Express; however, you may need to wait 14-28 days first.

To review AA reimbursement reports from 2011-2016 as well as information on gift cards, click HERE.
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Airline fee $250/$200/$100 reimbursement reports: AA only (2017-2019)

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Old Apr 22, 2017, 7:21 pm
  #271  
abk
 
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,079
Originally Posted by mlin32
Is anyone else having trouble getting reimbursed automatically when buying luggage charges at the AA self-kiosks at the airport ? Once again, the 25$ baggage charge isn't being picked up as a fee to be reimbursed in the Amex system.......so I'll have to wait a month and call again.

Since you can't purchase checked bags in advance......
I am. I had to call twice last month and now I have two more that haven't been reimbursed. Do you think it is the way the kiosk is programed to code the charge?
abk is offline  
Old Apr 23, 2017, 9:41 am
  #272  
FlyerTalk Evangelist
 
Join Date: Feb 2003
Location: New York, NY
Programs: BAEC Gold, Delta Platinum, Hilton Diamond, Marriott Gold, AMEX Platinum (US)
Posts: 18,487
Amex Platinum Charge Card (Personal)

4/20 - Purchased 2 x $100 gift cards in separate transactions
4/22 - Received 2 x $100 credits
Fraser is offline  
Old Apr 24, 2017, 7:53 am
  #273  
 
Join Date: Jun 2011
Location: FRA/SXB
Programs: FB Gold
Posts: 1,993
Originally Posted by abk
I am. I had to call twice last month and now I have two more that haven't been reimbursed. Do you think it is the way the kiosk is programed to code the charge?
I think so, must be somehow coding it has a normal ticket purchase versus an ancillary fee. Because when I purchased a seat selection on a trip on the AA.com website, that got reimbursed within 2 days of the charge posting.

Amex needs to look into this; not at all efficient to have to call in every time I purchase baggage.
mlin32 is offline  
Old Apr 24, 2017, 1:28 pm
  #274  
 
Join Date: Jul 2016
Location: ORD
Programs: Hyatt Globalist, IHG Platinum, Bonvoy Platinum, Hilton Gold - cheapass economy flyer!
Posts: 241
Just a small dp that reimbursement still worked for a $100 aa gift card as of 4/23. I still miss MPX, but this is the next-best thing.


Thanks to everyone for a super-useful thread!
UsernameChuck is offline  
Old Apr 24, 2017, 1:40 pm
  #275  
 
Join Date: Jan 2008
Location: SLC
Programs: DL PM, Hilton/Marriott Gold
Posts: 971
Another data point: when checking in for a flight a few weeks back, I was short on e500s, and purchased two during the check in process on the App, using my Plat card. A couple days later, an $80 credit showed up against my allowance.

I know that upgrades purchased directly from AA.com have never counted, but this appears to be a workaround (albeit with limited applicability)
captaink is offline  
Old Apr 28, 2017, 10:25 am
  #276  
 
Join Date: Apr 2008
Programs: AA EXPLT, Marriott Titanium (LT PLT), HHonors Gold, AMEX PLT, UA Silver, National EXC
Posts: 1,059
1x $100 on the PRG Gold - posted 2 days later.
fotoflyer88 is offline  
Old May 1, 2017, 7:43 am
  #277  
 
Join Date: Nov 2014
Location: New York
Programs: DL PLT, Hilton Diamond, CX MPC Silver
Posts: 265
April 26: 2x $100 AA GC purchased
April 28: 2x $100 airline credits received
travel_mav is offline  
Old May 3, 2017, 10:15 am
  #278  
abk
 
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,079
Originally Posted by mlin32
I think so, must be somehow coding it has a normal ticket purchase versus an ancillary fee. Because when I purchased a seat selection on a trip on the AA.com website, that got reimbursed within 2 days of the charge posting.

Amex needs to look into this; not at all efficient to have to call in every time I purchase baggage.
I just had to call for three $25 bag fees. The agent says they are coded as frequent flyer charges by AA and need to be adjusted manually. They manually corrected it but I find it ironic that a gift card isn't a problem but a bag fee is.
abk is offline  
Old May 10, 2017, 6:06 am
  #279  
 
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Reimbursed $75 for Same Day Confirmed Flight Change.
Segments is offline  
Old May 15, 2017, 3:39 pm
  #280  
Hilton Contributor Badge
 
Join Date: Aug 2015
Location: GSO
Programs: AAdvantage Platinum, Hilton Diamond, Marriott Gold, National Car Rental Exec. Elite
Posts: 134
AMEX Platinum (personal)

MAY 11
AMERICAN AIRLINES 45DALLAS TX
$525.00
Category: Travel - Airline

MAY 13
AMEX Airline Fee Reimbursement
-$200.00

I know the old T&Cs explicitly stated the credit would work for day/annual lounge membership passes, but they no longer explicitly mention lounges.

I got an Admirals Club membership, and as you can see, the reimbursement went through fine (even with a general category coding of "Travel - Airline").

EDIT TO ADD:

It shows up as an actual flight on my AMEX with the following "flight details:"

Passenger Name: [my name]
Date of Departure: 05/11
Ticket Number: [what looks like a valid AA ticket #]
Document Type: CLUB MEMBERSHIP FEE
Evo40 is offline  
Old May 18, 2017, 6:37 pm
  #281  
Hyatt Contributor Badge
 
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Does it take some time for the credit to apply, after the transaction posts (as stated in the wiki)? Seems like all the cases here had statements posting both together?

I purchased a $100 AA virtual GC two days ago and it posted today (transaction date of 2 days ago). Should I expect the credit to show up later, as in a few days later but backdated to today?
G-CIVC is offline  
Old May 19, 2017, 2:00 pm
  #282  
 
Join Date: Dec 2011
Location: SEA
Programs: Amex,AS,DL,Marriott,Hilton
Posts: 38
Bought 2x$100 AA virtual GC on 5/4, 2 $100 credits posted on 5/6, personal platinum card
CloveLeaf is offline  
Old May 21, 2017, 2:53 pm
  #283  
 
Join Date: May 2017
Posts: 1
i am buying a ticket on aa. Does amex platinum refund the seat selection fees or is that considered part of the ticket price? I wanted to choose aisle seats and the fee for those seats is charged as the total ticket price. Does aa show the seat fee as a separate fee on your card so that amex reimburses?
Ibiscool is offline  
Old May 23, 2017, 7:00 am
  #284  
 
Join Date: Dec 2010
Posts: 1,860
Do you really need to wait 72 hours to use these cards?
factory81 is offline  
Old May 23, 2017, 1:42 pm
  #285  
 
Join Date: May 2001
Location: exUA1K, UA MM, lifetime UA1P, AA MM, HH Diamond, Marriott Gold
Posts: 3,731
Originally Posted by factory81
Do you really need to wait 72 hours to use these cards?
Yes.

AA sends an email with a link for issuing the codes. It will only work after after 72 hours of purchase.
roberto99 is offline  


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