Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > American Express | Membership Rewards
Reload this Page >

Airline fee $250/$200/$100 reimbursement reports: AA only (2017-2019)

Airline fee $250/$200/$100 reimbursement reports: AA only (2017-2019)

    Hide Wikipost
Old Dec 27, 19, 3:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: UAzip
Wiki Link
CAUTION: In February 2019, American Airlines changed the coding of gift card transactions. Although there are a few successful data points since, in general, Gift Card purchases are now explicitly identified, and no longer reimbursed by American Express.

Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. "Please call the number on the back of your Card to select a qualifying airline."


Data Points on automatically reimbursed incidentals since 2017:

Admirals Club Memberships:
Admirals Club Passes:
Admirals Club Food/Drinks:
Award Cancellation Fee*:
Award Taxes/Fees:
Baggage*:
Change Fee*:
Close-In Ticket Fee*:
Elite 500-mile Stickers:
Elite Challenges:
External Reservation Fee:
Five Star Service:
Infant Fees: MCE/Seat Selection:
Mileage Multipler: Pet Fee*: Same Day Flight Change: Upfares:
Upgrades:

Wifi is provided by one of three third-party providers and is thus not eligible for the incidental credit.

* For items not automatically reimbursed but which are not excluded by Amex, you can try and request manual reimbursement from American Express; however, you may need to wait 14-28 days first.

To review AA reimbursement reports from 2011-2016 as well as information on gift cards, click HERE.





Print Wikipost

Old Feb 7, 19, 9:08 am
  #1501  
 
Join Date: Oct 2007
Programs: American Platinum, Delta
Posts: 97
Last year, on my statement the merchant on record read "American Airlines." I was reimbursed properly. This year, in my pending transactions, for this years reimbursement, the merchant on record reads "AA ARC." I haven't been reimbursed yet and I don't expect to be for another day or so. I wonder if something changed recently regarding the reimbursement rates for February?
multicamp is offline  
Old Feb 7, 19, 9:16 am
  #1502  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 39,993
Originally Posted by multicamp View Post
....wonder if something changed recently ....
Every year there are dry periods in which no reimbursements are made, and then they catch up. We don't know why. It could simply be that they need the IT capacity for something else, or it could affect someone's bonus.

It's also common for transactions made on specific dates to be skipped. If you wait patiently they will likely be picked up when they run another type of process.
mia is offline  
Old Feb 7, 19, 9:23 am
  #1503  
 
Join Date: Feb 2019
Programs: AMEX, CHASE
Posts: 1
1/31 - 2 ($100)

Purchased two $100 E-gift cards through AA.com on Jan 31 // Meter has not been depleted and credit has not posted as of 2/7 // Coded as "Travel-Airline" // Amex Platinum

Anyone else had their gift card purchase coded that way and get reimbursed?

Last edited by sk1985; Feb 7, 19 at 10:02 am Reason: additional info needed.
sk1985 is offline  
Old Feb 7, 19, 9:24 am
  #1504  
 
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 675
Originally Posted by mia View Post
Every year there are dry periods in which no reimbursements are made, and then they catch up. We don't know why. It could simply be that they need the IT capacity for something else, or it could affect someone's bonus.

It's also common for transactions made on specific dates to be skipped. If you wait patiently they will likely be picked up when they run another type of process.
I remember reading here last year at the end of November I think there was a day that was skipped. Did those people eventually get reimbursed without calling? I don't mind if it takes longer, but unsure what to do if it doesn't get reimbursed at all.
yoshapman is offline  
Old Feb 7, 19, 9:47 am
  #1505  
 
Join Date: Jul 2018
Location: Washington, DC, USA
Programs: Amex Membership Rewards, Chase Ultimate Rewards
Posts: 182
Originally Posted by mia View Post
Every year there are dry periods in which no reimbursements are made, and then they catch up. We don't know why. It could simply be that they need the IT capacity for something else, or it could affect someone's bonus.

It's also common for transactions made on specific dates to be skipped. If you wait patiently they will likely be picked up when they run another type of process.
Sometimes I feel lost, without direction, depressed and crying... then I see that Mia replied and I know she will bring light to darkness.
Javier1704 is offline  
Old Feb 8, 19, 8:23 am
  #1506  
 
Join Date: Feb 2019
Programs: United, American
Posts: 1
Purchased $150 AA gift card with Hilton Aspire on Jan 31, no reimbursement or deduction in airline incidental benefit as of this morning Feb 8. Looks like the Hilton Aspire is having a delay based on other posts.
moparman915 is offline  
Old Feb 8, 19, 8:55 am
  #1507  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 39,993
Originally Posted by mia View Post
Every year there are dry periods in which no reimbursements are made, .....
It's February. The short month disrupts scheduling. For example, two accounts that usually close on the 10th, closed on the 7th (yesterday). This workload compression likely means that some IT tasks are deferred, and I am suggesting that Airline Fee reimbursements are one of them.
Javier1704 likes this.
mia is offline  
Old Feb 9, 19, 8:25 am
  #1508  
 
Join Date: Nov 2018
Posts: 3
L
Originally Posted by Javier1704 View Post
Purchased 2 x $100 AA eGC and 1 x $50 eGC on Thursday and still not reimbursed or counter depleted. It has always been reimbursed in 2 days for me. Not worried or anything, just a data point since I haven't seen anyone reporting positive outcomes in February.

Also, paid the ticket difference (around $117) using my Platinum... let's see if that gets reimbursed.



Will update soon.


any update here? I am in the same boat. Looked at the ticker and still said $200/$200 as of this morning.
Amillman is offline  
Old Feb 9, 19, 8:29 am
  #1509  
 
Join Date: Jul 2018
Location: Washington, DC, USA
Programs: Amex Membership Rewards, Chase Ultimate Rewards
Posts: 182
Nothing as of this morning.
Javier1704 is offline  
Old Feb 9, 19, 9:02 am
  #1510  
 
Join Date: Jun 2018
Posts: 21
1x$100 AA eGC (bought on desktop) on my gold amex on 1/31. no credit as of this morning, no change in meter
weather3369 is offline  
Old Feb 9, 19, 10:18 am
  #1511  
 
Join Date: Aug 2013
Location: IAH
Programs: AAdvantage - Delta SkyMiles
Posts: 32
Originally Posted by nocigar View Post
Purchased $200 AA EGC on 2/5... No reduction in fee. Also incurred $100 in taxes associated with booking a flight with points. No action there either although I suppose those were in concert with booking travel.
$200 credit posted 2/7. Thanks!
nocigar is offline  
Old Feb 9, 19, 11:13 am
  #1512  
Suspended
 
Join Date: Aug 2018
Posts: 585
Originally Posted by sk1985 View Post
Purchased two $100 E-gift cards through AA.com on Jan 31 // Meter has not been depleted and credit has not posted as of 2/7 // Coded as "Travel-Airline" // Amex Platinum

Anyone else had their gift card purchase coded that way and get reimbursed?
Thanks for your data point. Running into the same problem but with SW EGC. I've had purchases on all my eligible cards credit before 1/31 and after 1/31. Every single purchase has credited. The only one that hasn't is a $75 EGC that I purchased on 1/31.

So something happened on 1/31 that make AMEX stupid.
kapooncha is offline  
Old Feb 9, 19, 2:41 pm
  #1513  
 
Join Date: Nov 2015
Posts: 7
i think the common denominator is the date of 01/31. i still haven't been reimbursed for the aa gift card purchase from that date.
aegilello is offline  
Old Feb 9, 19, 5:05 pm
  #1514  
 
Join Date: Jun 2011
Programs: AA EXP, SPG Plat, HH GLD (thanks Citi), former DL silver
Posts: 3,070
Originally Posted by aegilello View Post
i think the common denominator is the date of 01/31. i still haven't been reimbursed for the aa gift card purchase from that date.
Seems so. I charged an AA fee on 1/31 to one card, and another a few days later to another Amex. The latter is reflected in the benefit meter, but the former is not.
nall is online now  
Old Feb 9, 19, 9:05 pm
  #1515  
 
Join Date: Dec 2018
Posts: 21
Did a test on Biz Plat before I pulled the trigger on all other ones

2/7 - Purchased $200 AA gift card
2/9 - Posted and fee credit shows use for this year, expecting 2/10 or 2/11 to be reimbursed (will update once reimbursement post)
Edit: reimbursement posted 2/10

Last edited by Semper0369; Feb 10, 19 at 11:05 am
Semper0369 is offline  

Thread Tools
Search this Thread
Search Engine: