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Airline fee $250/$200/$100 reimbursement reports: AA only

Airline fee $250/$200/$100 reimbursement reports: AA only

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Old Feb 25, 19, 8:40 am   -   Wikipost
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Caution: in early February 2019 American Airlines changed the coding of payment card transactions. Gift Card purchases are now explicitly identified, and no longer reimbursed by American Express.


Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.

Purchase cards HERE
.

The American Express terms and conditions explicitly exclude gift cards from the $200 fee reimbursement benefit:
Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees.
However, there are numerous reports of successful reimbursements of gift card purchases of $100 face value or less. There are numerous reports of unsuccessful reimbursements of gift cards purchases of more than $100.


Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!

To review AA reimbursement reports from 2011-2014, click HERE.

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else. Use this link to purchase: http://www.aa.com/i18n/productsGifts/giftCard.jsp

Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.



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Old Feb 12, 19, 10:35 pm
  #1546  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,877
Originally Posted by Lwrandall View Post
I purchased an AA gift card online for $100 with Amex Hilton Aspire on January 31. Still no reimbursement (Feb 12). Coded as Misc. Fee/taxes. Should I worry?
I dont know what is taking so long. My aspire credit cleared from Jan just fine and it coded that way. Maybe with February being a shorter month there is a delay in processing. All you can do is wait.
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Old Feb 12, 19, 10:38 pm
  #1547  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,877
Originally Posted by dongwenxuan View Post
The transaction was classified as "Travel - Airline" and the document type was "MISCELLANEOUS TAX(S)/FEE(S)" the detail had a passenger name, a date of departure, and a ticket number.
Still no reimbursement as of today, almost 30 days now. Should I buy another $100 eGC or should I chat with Amex to find out?
By all means chat Amex and explain to them how you are outraged that you didn't get the credit for a gift card which is something that is specifically excluded from the terms for getting the airline credit. Buying another giftcard until the dust settles seems like the last thing to do. No idea why you didn't get the credit in the first place. Maybe you didn't select an airline ahead of time or you selected it immediately prior to making the purchase which has given people trouble. Either way calling amex isn't going to help you.
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Old Feb 12, 19, 10:39 pm
  #1548  
 
Join Date: May 2016
Programs: Hilton Diamond, Marriott Plat, UA Silver
Posts: 1
Purchased $250AA eGC 02/01 coded as misc, reimbursed 02/05
Purchased $250AA eGC 02/09 coded as gift certificate, counter still full.
Still too early for credit to post but not keeping hopes up.

Guessing the change happened around 02/06 to 02/09. Will post with updates if any.
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Old Feb 12, 19, 10:43 pm
  #1549  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,877
Originally Posted by hyukyoo View Post
Purchased $250AA eGC 02/01 coded as misc, reimbursed 02/05
Purchased $250AA eGC 02/09 coded as gift certificate, counter still full.
Still too early for credit to post but not keeping hopes up.

Guessing the change happened around 02/06 to 02/09. Will post with updates if any.
Yea I think your guess about when the change happened is right. I think even 2/6 may have been safe. All we can do is hope at this point but I would be surprised if anyone gets the credits going forward. I'm annoyed because I have $200 airline credits now and had I known about this change I would have waited until I had a flight scheduled to decide which airline I wanted to select for the credit. Its absurd they make you lock in to one airline for the year without being able to change it.
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Old Feb 12, 19, 11:12 pm
  #1550  
 
Join Date: Oct 2016
Posts: 99
Originally Posted by Red259 View Post
Its absurd they make you lock in to one airline for the year without being able to change it.
If you haven't used any of your airline credit yet, you can live chat with amex and have your airline changed anytime of the year. I've done it a couple times (on diff cards)
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Old Feb 12, 19, 11:16 pm
  #1551  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,877
Originally Posted by travelbugging View Post
If you haven't used any of your airline credit yet, you can live chat with amex and have your airline changed anytime of the year. I've done it a couple times (on diff cards)
Wow. Thanks that is a great tip! Wish they just let you do it yourself, but if they will change it for me I'll take that.
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Old Feb 12, 19, 11:45 pm
  #1552  
 
Join Date: Dec 2011
Location: DTW
Programs: TK E+, DL, WY, Radisson R
Posts: 1,801
Originally Posted by gbc9174 View Post
Miscellaneous. I didn't have the new Gift certificate description..
I made 2 identical purchases on Feb 3rd and Feb 8th of $50 GC.

Feb 3rd posted as miscellaneous and was credited, Feb 8th was posted as GC and still not credited, somewhere between these 2 dates AA changed the details of GC purchase.
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Old Feb 13, 19, 12:03 am
  #1553  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 1,877
Does anyone know if Delta or Southwest is having the same issue or is this limited to AA for the moment?
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Old Feb 13, 19, 4:39 am
  #1554  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, SPG & Marriott Gold, Hyatt Explorist, Global Entry
Posts: 1,601
Originally Posted by Red259 View Post
Does anyone know if Delta or Southwest?
They each have their own thread, that would be the place to observe.
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Old Feb 13, 19, 5:47 am
  #1555  
 
Join Date: Jan 2019
Posts: 35
Try this and see if it works

1. Find flight ticket, let's say it costs A.
2. Buy gift card worth B, ensure A-B is around 100 or less (amex reimbursement mechanism seems to be number based)
3. Apply the gift card, put the remainder balance on amex and it will then be credited for the amount of A-B.
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Old Feb 13, 19, 8:31 am
  #1556  
 
Join Date: Aug 2017
Posts: 446
Originally Posted by chrisfwm View Post
Try this and see if it works

1. Find flight ticket, let's say it costs A.
2. Buy gift card worth B, ensure A-B is around 100 or less (amex reimbursement mechanism seems to be number based)
3. Apply the gift card, put the remainder balance on amex and it will then be credited for the amount of A-B.

Is this something you have successfully done or just asking the forum to be the data point?
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Old Feb 13, 19, 8:54 am
  #1557  
 
Join Date: Jan 2019
Posts: 35
Originally Posted by nomiiiii View Post
Is this something you have successfully done or just asking the forum to be the data point?
Asking, some in delta thread said they get reimbursed for ticket price around 100. So it may as well be that amex system will credit anything around or less than 100 from an airline. Worth a try if the AA GC is not an option.
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Old Feb 13, 19, 9:27 am
  #1558  
 
Join Date: Dec 2018
Posts: 21
After my previous post of me doing a test on my biz Plat for $200 and getting reimbursed I went ahead and did the rest of my biz Plat and normal platinum card

Purchase 2/11 $200
Posted 2/13 coded as gift certificate
​​​​​​
My previous coded as miscellaneous tax/fess, won't get my hopes up on this one I guess pay with point it is (don't know if I can) or P2 will be really upset that $600 went missing lol, maybe they fixed the $200 codes but the $100 or less are good. Should of done one at a time lol. I would wait for more DP to come in or do less.
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Old Feb 13, 19, 9:41 am
  #1559  
 
Join Date: Sep 2008
Location: AUS
Programs: AA PLT, Amex Plat
Posts: 3,829
Originally Posted by Semper0369 View Post
<snip> I would wait for more DP to come in or do less.
If the data feed coming from AA to Amex is coding as gift card, then doing a smaller purchase amount (e.g. $50) likely will not make any difference.

Regards
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Old Feb 13, 19, 9:45 am
  #1560  
 
Join Date: Dec 2018
Posts: 21
Originally Posted by scubadu View Post
If the data feed coming from AA to Amex is coding as gift card, then doing a smaller purchase amount (e.g. $50) likely will not make any difference.

Regards
Ya that's true sucks, but o well. Would love to see someone on here say they got reimbursed with the new coding, will bring hope to the world haha. If nothing happens in about a week going to bs my way into chat and see if I get a nice agent that will reimburse my dogs flying fees or really expensive seat assignments lol.
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